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August 2024 by Laurie Carmichael
Excellent service...receptionist was polite knowledgeable and professional. Very impressed with the attention to detail.
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August 2024 by Steven Harris
This place is one of the best places to take your car for auto body repairs. Really friendly people that treat you like family.
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May 2024 by Kurtis Becker
Lassen Auto Body consistently exceeds expectations with their customer service and attention to detail. The quality of their work is evident in every project they undertake, truly speaking for itself. Highly recommended for anyone seeking reliable & meticulous auto body work.
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April 2024 by Daniel Lizardo
Best place to take your vehicle in Northern California!
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December 2023 by howard lee
Great work they was there the who time with the repair I needed and kept me well inform. Brittany was very outstanding with her customer service, she gets a 10 star, Thank you Lassen Auto Body Shop.
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November 2023 by Scott Proffer
I want to give a big shout out to Lassen Auto body. Their service was totally awesome and great. The work that I needed done was important for me to get done. I reached out to a few people that did not contact me back. I walked into Lassen Autobody and they set me up right there to get the work done. Shane and the whole staff had great customer service which is hard to find now days. They offered me a ride to pick up my truck. When I did pick it up the work they did turned out fabulously. My truck is my baby and they did a great job. If I need anything else I will definitely go to and recommend them. Thank You so much Lassen Auto Body for a great job it looks amazing.
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September 2023 by John L
Great customer service
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September 2023 by Rachael Schroeder
Only place I will take my car. Thank you guys!Services: Steering & suspension repair
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July 2023 by Kira Esparza
Husband hit a deer in his truck. Lassen Auto Body was quick to begin work on it and kept us informed every step of the way. Truck looked brand new when we got it back. Every one we talked to was friendly and returned my calls in a timely manner.Services: Painting
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July 2023 by samantha miller
I went there to get my windshield fixed and I moved 4hrs away but I already had an appointment from when I lived there. I told them the situation about me living very far so they gave me a time frame when I should drop off my car and told me it should only take about 2-3 hrs till I could get my car back. I got there at 10:30 am after waking up at 5 am and when I got there they told it would be ready in the morning! Not at all what they told me over the phone and I obviously couldn’t do that. The lady at the front tried to get the glass guy to see how soon he could do it and I guess he couldn’t do it until later and my car would have been ready at closing. Which I also wasn’t able to do because I had other things I had to get back to that day. I’m giving one star because that is just terrible communication with in their shop and not to mentioned I had to pay so much money on just gas alone to got all that way not to get my windshield fixed!
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May 2023 by River Rat
We have used this business not only for our cars and are always happy, but there community support of youth sports is amazing! We can’t thank you enough!!
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March 2023 by M. A.
DO NOT GO HERE! THEY ARE DISHONEST !!!They replaced a control arm bar that was not damaged. Sent me pictures of a perfectly normal bar and then said the bar was almost bent in half.Blamed the age of the vehicle and Les Schwab for the change in tracking of front end. There are scratch marks on the steering bar from their technicians trying to twist it. The company they used for the alignment made the steering wheel sit at a 25 degree angle to the right!!I was forced back to Les Schwab for an adjustment sleeve and tie rod. While in the lobby, the tech from Lassen auto walked in and said to me "oh looky, there's a problem!"Ray was out of the office for almost 2 weeks and when I finally reached him, he was angry, rude, and very unprofessional.I would not recommend this business to anyone!! They damaged my vehicle!!
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November 2022 by Shawna Madosky
Clean shop. Polite and friendly staff! They were very prompt to call and get my parts ordered after I filed my claim got me in and out very quickly. Told me to call them if I had any problems with anything
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November 2022 by DALIN WU
AVOID IF U CAN, UNLESS THERE'S NO OTHER OPTION
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October 2022 by Ramona Taylor
Super friendly staff and were very helpful.
