Susanville Ace Hardware is a locally owned store that prides itself on exceptional customer service and a wide selection of quality products. Customers consistently highlight the friendly and helpful staff who go above and beyond to assist them. Whether someone is looking for Christmas lights, flashlights during a power outage, or tools and paint supplies, the staff is always ready to help. Many reviews note the positive changes in the store's atmosphere, with a new team that genuinely cares about the customers. Visitors appreciate the reasonable prices and the convenience of finding what they need in a small-town setting. The store is recognized as a vital part of the community, where personal service and a commitment to being "the Helpful Place" make shopping a pleasant experience. Overall, Susanville Ace Hardware stands out as an excellent resource for all hardware needs, with a dedicated team ready to assist every customer.
Love the huge selection of Yeti cups and colors. The prices are only $5-$10 more than buying online from Yeti!
August 2025
The power was out yesterday and I needed some flash lights batteries and a few other essentials. I wasn’t sure if they would be open but they were. An associate walked me to what I needed and got me out without any problems!! Thank you for being here for the community especially in times of need like a power outage.
August 2025
Friendly and pleasant to shop for my household here
