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March 2024 by j sharma
I went there for my daughter new passport application and the Sikh guy with turnban over there at the counter name G.B. (Gurlal)Was very very helpful he made the whole process go really smooth very knowledgeable and humble person I really hope he gets to trained more person like him. Thanks G.B.(Gurlal) For your excellent service.
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March 2024 by Test Search
Nobody was there to handle the passport walk-in at 8am. Several families were waiting outside in cold. Please show some basic decency, and at least post a flier on the door if the person in charge is not available.
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February 2024 by Fangran X.
Very good passport experience! 30min appointment got done in 10min. The office lady provided clear instructions.
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January 2024 by Nikhil Dhomse
horrible management and rude, unprofessional workers; did walk in appointment for passports at 8 AM (confirmed time for walk-ins) and no one showed up until 9 AM. Rude worker named ebony showed up and gave us little to no help or clarification for walk ins or timing. did not end up getting my passport renewal done (no one in line did and i was at the front). wasted an hour
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December 2023 by T (LUNAR)
The South Asian passport guy doesn't know what he was doing, refusing my application claiming missing documents. I walk into the Alviso office with the same files and got accepted.
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December 2023 by Khyber St
Best place we come for possport service and it was really good experience 5 ⭐️⭐️⭐️⭐️⭐️
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December 2023 by Tailai Wan
The South Asian passport guy doesn't know what he was doing, refusing my application claiming missing documents. I walk into the Alviso office with the same files and got accepted.
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October 2023 by Ashiq Dawod
I just visited very rude staff not only one all are unprofessional and disrespectful. Not helping just making problems.
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October 2023 by ashuqullah dawod
I just visited very rude staff not only one all are unprofessional and disrespectful. Not helping just making problems.
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October 2023 by Srinivas Krishna Sista
Small office but friendly staff and helpful during passport application appointment
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May 2023 by Venkata Sai Pinninti
Best passport service.
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May 2023 by Melanie M.
I'm a local resident of Sunol and everybody is friendly with a small-town vibe! Also love the little post office EXCEPT for the general manager! He is so grumpy and downright rude! I dread it when he comes to the window to help with service! Everyone else is so nice except at the post office. He needs to train himself on friendly customer service
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November 2022 by Josie N.
We went here to get our two minor daughters' passports renewed. They either lost or did not send in the applications. We now have to start over.
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March 2022 by Amit Mehta
I have in my 30 years of life in US "Bay area" have never seen such an amazing customer service. Every one at this location is so nice and caring. They make sure your work is done with a speed and best customer experience.Mr. Gulal and his colleague were very helpful and took care of all our paperwork for the US passport renewal for our kids. We were very impressed the way he acknowledged us the moment we entered the. Very respectful and polite.
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June 2021 by C P.
Years after my review, USPS finally allows booking online and I was able to secure an appointment. Small parking lot but I was able to get a space. I was surprised only one person was working; the gentleman was taking care of both postal customers and passport customers, and he was very friendly and patient, and took care of our renewal efficiently. I applaud his work and now I have more appreciation for this tiny post office that gets things done.
