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“Always a pleasant experience visiting this USPS location. Staff if very friendly & knowledgeable. I've never had to wait a long time to get my work done.”
“Great service, convenient location I'm glad was not closed, though one time a package was not picked up from here (to be shipped) on the same day even though I dropped it off before the cutoff time. That was years ago and it's only happened once out of multiple times, so I think it's alright.”
“Went during lunch on a random Tuesday and they had 3 people working which made the process very fast.
Also got tips from the clerk on priority mail which was very helpful!”
“Huge thank you to the gentleman from this post office that works there!! Very professional and understanding, Birthday gift was sent from Canada post and they forgot to add small details to the parcel. It took a phone call and he had everything sorted and aligned back to the receiver! Customer service at it's finest. Much respect for your time & assistance Sir ( 5 ⭐ )”
“I've been to this office 2 times and always have stellar service from the staff. April has exceeded my expectations in both of my visits and has been patient with answering any additional questions I've had. In my visits, I only had a small piece of mail to send out, nothing too complicated, so didn't think much of what experience I'd get when being helped. I was thoroughly impressed and was greeted with the utmost hospitality. April is good at her job and making sure it is done right. She welcomed me to visit the office again and I'd gladly take the offer when I'm in the area with a mail errand.”
“This place is always quick and efficient. They know what they're talking about and they are polite and informative. The line went from 6 people in front of me to me in a matter of about 3 minutes. And that's with questions being asked and answered. I love this post office and the people who work here.”
“Paramjit Very patient and very kind, like everything I see in the other collaborators of this company, and best of all, they are very smiling and love their work.”
“The ladies at this establishment are so sweet and recommend better packaging for cheaper pricing ! I always go for my shipping needs i have family across country !”
“I had a package rerouted for pickup at this location. Seeing other reviews I wasn’t sure I’d be able to actually receive the package here, but I was able to find the (fairly well hidden) parcel pickup door. You need to park in customer parking in the back (second entrance) and walk up to the pickup door which is located behind the loading dock in my photo. Once you ring the doorbell, staff will come out and help you get your package/mail.”
“I’m usually not fond of post offices due to the long lines and the unfriendly staff, but I had a wonderful experience yesterday at this particular Pleasanton location. I went in for a passport for my child and although I forgot an item, instead of turning me away, they were extremely understanding and accommodating. Hetal, the rep who helped me, was so sweet and full of smiles. She was helpful, knowledgeable and respectful of our time. Thank you Hetal! From now on, I will go out of my way to visit this location for all my post office needs!”
“I went to retrieve mail that required a signature when they couldn’t deliver at home.
When you pull into the lot it’s hard to locate where to go, and the signage is poor at best.
But once you figure it out the postal employee was courteous and got the job done very quickly.
I added directions in the photos/videos for your convenience.”
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“I went there for my daughter new passport application and the Sikh guy with turnban over there at the counter name G.B. (Gurlal)Was very very helpful he made the whole process go really smooth very knowledgeable and humble person I really hope he gets to trained more person like him. Thanks G.B.(Gurlal) For your excellent service.”