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March 2024 by Akanksha Mehrotra
I really appreciate the customer service at this store. Special shout out to Brenda who helped me with my Amazon returns a few weeks ago.Brenda was welcoming, friendly and she even helped me navigate my orders at Amazon to help print the correct return label, her patience and willingness to go the extra mile for me is very much appreciated.
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March 2024 by Dee H
2 bucks to tape up your box, what a ripped off
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March 2024 by Anisha
Don't get passport photo clicked here. The lighting is poor and photo will be rejected. They should not be offering this service.I'm grateful to the store manager who did give me a refund for my rejected photos. Apparently they don't normally provide this refund which is insane.
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March 2024 by Ralph Monteath
Insisted on $3 to put $0.02 tape on.If they are making monies via other methods of business, I'm quite sure the offset of $6 tape per week isn't going to break their bank. But they'd rather be uncourteous, rude and petty. I get it's a business and every $ counts - but businesses also have some give and courtesy. The MANAGER/OWNER was ready to be her RUDEST self - probably encouraging her staff to try and be just as mean and rude. ACTUALLY managed to ruin my mood a little. WORST UPS STORE IN THE BAY AREA !PS they insisted that the Amazon instructions says tape not provided...but Amazon makes it sound like you're dropping it off to courteous people.
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January 2024 by calvi patel
Worst customer service. Staff is very rude
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December 2023 by Brian Wiebe
They wouldn't print out a label. Wanted to change me to use the computer and again to print each label.
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December 2023 by Heather Gilbert
The people and service is amazing, and best of all, within walking distance for me.First off I NEVER give 5⭐ because it gives no room for growth, however that being said, the time, effort and genuine care EVERY team member has with Every customer is beyond priceless. Thank you all.
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October 2023 by R N
Prompt and professional notary service
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October 2023 by Cynthia Jen
It was much more expensive than other UPS stores
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October 2023 by Raphael P
Rude stuff; bunch of rude filipinas
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October 2023 by Venkata Nageswara Rao Manda
Quick and fast.
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September 2023 by Cheryl Seid
Do not go here!! This store is a complete fraud and charges higher prices then comparable UPS stores. I went into this store Saturday 9/9 (morning) and inquired about their live scan service. The cashier Rona advised that all UPS charge the same amount $45 live scan fee plus $32 public service fee.The UPS down the street charged my husband $35 live scan fee plus $32 public service fee ($10 less) on Monday 9/11.I called the manager and they said their store can charge whatever they want and do not need to charge consistent fees.
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September 2023 by CL S.
Do not go here!! This store is a complete fraud and charges higher prices then comparable UPS stores. I went into this store Saturday 9/9 (morning) and inquired about their live scan service. The cashier Rona advised that all UPS charge the same amount $45 live scan fee plus $32 public service fee. The UPS down the street charged my husband $35 live scan fee plus $32 public service fee ($10 less) on Monday 9/11. I called the manager and they said their store can charge whatever they want and don't need to charge consistent fees.
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August 2023 by Eldar Gur
Amazing service staff, so helpful.
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August 2023 by David Solum
Busy, not friendly and the services are expensive. Find another UPS.
