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November 2023 by Carlo St. Regis
This is an extremely aggressive and abusive organization and the last thing you should do is trust them with any information or money. These people called me 5 times a day for months. I did not inquire about their services anywhere, nor are they at all relevant to me. I am already on the national Do not Call list. They have a robo call receiver that gives you an option to be removed from the list, but of course that doesn’t work. When I got sick of it one day and answered one of the calls, I again asked to be removed from the list, and was told “that’s not going to happen”.
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December 2022 by Tess Reyes
Tax Relief USA has been a great help to me over the years. Marcelle and her team have been wonderful helping me with tax related problems. They are professional and trustworthy. When I went on my first appointment, Marcelle worked immediately with the IRS and found me a workable solution. I continue to have my taxes filed by Tax Relief USA and I can always call Marcelle for any concerns that come up. Thank you!M. Reyes
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August 2022 by Veili F.
I was in debt for almost $100K to the IRS for not paying my taxes for years. I received lien noticed from the IRS that's when I decided to do something about my IRS debt. I remember going through yelp and found Tax Relief USA. I'm so grateful I found them because they really helped me a lot. They file a settlement with the IRS and in July 16th my settlement was approved. I only pay $100 and they clear my debts from 2014 - 2020 and walk away. Just like that. I still can't believe it up until now. Every time I think of it. I feel grateful and blessed. Thank you so much Melissa Chung, Debra Christmas, Ronson, Natalia, Marcella, Sue and all the staff memebers of Tax Relief USA for all your help. I'm forever thankful. Without all your help. I will be in debt for the rest of my life. THANK YOU
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August 2022 by Kevin M.
Super quick response, detailed explanation and answers in our initial consultations. Nice and professional.
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July 2022 by Ryan Mickens
This whole company is a scam. I received a call from them, and just to see how legit it was, I was in the phone with them for about 1 hour. Have them all kinds of fake info. When I explained that I was fake and they should stop scamming people, they referred to me by my wife’s name. So they new I wasn’t who I said I was. They just wanted my bank info. Called the # back and it was a legit #. They just are trying to scam vulnerable people.
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July 2022 by Kathryn S.
Nope. Provided no help. Lots of back & forth and $850 later, we are in the same place. Really feel betrayed when we needed help the most.
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May 2022 by Tri V.
Thank you to Chris, Natalia, Ronson, and everyone else on the team who are helping me get my tax issues resolved. I first reached out to Chris and his team back in 2020 and although it was been a stressful and long process, I'm finally catching up with my tax issues caused by my own ignorance during my young adult life. Natalia and Ronson are very patient and explanative and will help you understand your situation and explore options for solutions. Even during their busiest time of the year they still make time to listen to my issues and help me reach my tax goals. Looking forward to working with this team more in the future!
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April 2022 by Saf H.
This is my first year dealing with this firm . I joint late per recommendation of my previous CPA . Frankly, I was worried but they took over in no time and get into mastering my filing return and make it to filling accurately and smoothly as possible. Thank you Ronson and team for the great job. The only reason I give it 4 stars and not 5, is the disconnect in communication at the beginning. Which is resolved later with Marcelle's direct follow up. After that, the interaction went smooth and in time .
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March 2022 by James S.
My first experience with an accountant team was amazing at the start but it went downhill at the very end. The first person I introduced to was Jeremy, he was the best person to talk with when it came to all the madness of taxes. He reassured me and answered all of my questions on the spot. After our phone call, I paid my $275 to get set up for taxes & I obtained access to their portal. I was ready to start with Tax Relief. Later on, I was then assigned to Ronson, he was an excellent accountant who was able to guide me with my troubles as a first-year business owner. He was able to help me with everything and he helped finalize my 2021 taxes. Once it was all filed, I receive an email from Natalia requesting an additional $255. (Yes, I was aware of Tax Relief charges by the hour from the beginning). Tax Relief workers neglect to have a timer on their customer portal & I was never notified about my first hour running out of time and that they would begin charging me an additional hour. If I were given a heads-up about my first hour was approaching an end, I would've planned accordingly and got everything done promptly. I was financially struggling during the time, I had just left my job due to Cancer. Luckily I had saved just enough money for food and medication. I've explained this over the phone with Natalia, I asked if they'd be able to help me out in any sort of way. She said the most she could do is to extend my payment due date by another 30 days. It was able to help me temporarily until the 30 days were up and I had received numerous calls and emails from Natalia demanding the payment of the additional hour. That's when I had to decide to neglect my health to please Natalia. I really hope my payment had helped out Natalia because it sounded like she was in dire need of a few extra dollars. Unfortunately for me, I was unable to pay for my medication for the month. My overall thought of Tax Relief is, you're better off using TurboTax with a live expert's help. Tax Relief uses the same Intuit program as TurboTax and they both do it virtually at the end of the day. So save yourself a few dollars and a boatload of stress and go with a TurboTax expert who isn't eager for money.
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February 2022 by Leon S.
Natalia helped me through the process of catching up on a significant IRS debt. It was a lot of work over three years, but today I am fully paid and my finances are in competent hands. Was there stress and pain? Sure. There are no pain free solutions. But I can tell you that having Natalia advising me and handling my account every step of the way was key to my sanity and health during this period. Having a realistic understanding of your options and status and having someone represent you faithfully to the feds as you make this journey back to solvency and sanity is key. I am so grateful. Thanks, Natalia!!!
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February 2022 by Parthena Boulikas
A friend recommended to me Tax Relief USA because I had some tax issues and he was very happy with their services.I made a phone contact and Marcelle was very friendly and nice on the phone. At my first visit to the office, I met with Melissa, Natalie,Sue, and I was impressed with how professional and nice everyone was.Marcelle explained to me the strategy and the process to solve my tax problem. I felt confident that my issue will be resolved.They kept me informed of any new development by phone and e-mail, answered all my questions, and they resolved my problemI highly recommend Tax Relief USA for any Tax issues. The whole team is amazing!
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February 2022 by Daniel Nasr
Hmm where do I start…Tax Relief USA is always there for me when it comes to my tax needs. Whether it’s advice on how to save on my taxes, or assist with how to do the books for my side photography business. Getting information to and from them is easy and convenient, and they are incredibly responsive and explain things well. Couldn’t recommend them more.
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February 2022 by Marc M.
Can't say enough about how much they have done for me and my wife's tax situation. They are very knowledgeable and keep you updated through the whole process. We continue to use them for our taxes yearly. Natalia has been our agent and has been awesome to work with. Big thumbs up to Tax Relief USA!!
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January 2022 by Daniel N.
Hmm where do I start...Tax Relief USA is always there for me when it comes to my tax needs. Whether it's advice on how to save on my taxes, or assist with how to do the books for my side photography business. Getting information to and from them is easy and convenient, and they are incredibly responsive and explain things well. Couldn't recommend them more.
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January 2022 by D Z.
When I unexpectedly got a notice from the IRS that I owed them thousands of dollars in taxes I was worried I'd have to spend thousands just to prove that I didn't owe them more taxes than I had already paid. When I reached out to Tax Relief USA, they were so efficient and helpful in helping me resolve this issue. All they needed was for me to answer some questions online and send them the relevant financial documents and Ronson took care of everything quickly. Before I knew it, I got a response from the IRS saying they actually owed ME money for that year, so jokes on them! Really grateful for the quick, efficient and accurate service I received from Tax Relief USA and if I am ever in such a predicament again I would certainly reach out to them first.
