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July 2024 by Jessica B.
Marcelle, Su, Debra, and Nathan were fantastic during the entire process I hired them for. They always answered the phone or emails promptly and answered all of my many questions. In addition to their excellent customer care, they were able to get me the best desired outcome and I could not be more thrilled. I believe my fees were about 10% of my total and well worth it. Thank you a million times to the Cupertino Team!
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May 2024 by Stephanie V.
I am very happy to work for Tax Relief USA. The Company Founders are professional and friendly and the team is knowledgeable and nice to work with.
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November 2023 by Carlo St. Regis
This is an extremely aggressive and abusive organization and the last thing you should do is trust them with any information or money. These people called me 5 times a day for months. I did not inquire about their services anywhere, nor are they at all relevant to me. I am already on the national Do not Call list. They have a robo call receiver that gives you an option to be removed from the list, but of course that doesn’t work. When I got sick of it one day and answered one of the calls, I again asked to be removed from the list, and was told “that’s not going to happen”.
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October 2023 by Ileana M.
Great person to work with, Lovely and courteous lady, She goes far and beyond to help and doesn't stop until the work is completed to your satisfaction.
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January 2023 by David E.
I needed help dealing with IRS and FTB. I was hesitant to cold call but nobody I knew could make a recommendation. So I Just called picking them out on yelp the original person who took my call Jeremy Espino inspired a degree of confidence enough for me to move forward. After the initial consult I was assigned to Marcelle Debbas and Su Zweers and their teams. Everyone that I spoke to was professional and friendly. Their processes were streamlined and easy to follow. They basically explained what my situation entailed and offered to do the best they could for me. In my particular situation they warned me that I was pretty much screwed. But they advised me, gave me peace of mind and pretty much did what they said they would do. So I'm happy with their performance and take full responsibility for the situation that I found myself in.
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January 2023 by Cynthia S.
I contacted the company, specifically made an appointment, Google calendar, easy to use. They never kept their Zoom appointment. No callback, no customer service. Shame. The site was easy to use and very well presented.
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December 2022 by Tess Reyes
Tax Relief USA has been a great help to me over the years. Marcelle and her team have been wonderful helping me with tax related problems. They are professional and trustworthy. When I went on my first appointment, Marcelle worked immediately with the IRS and found me a workable solution. I continue to have my taxes filed by Tax Relief USA and I can always call Marcelle for any concerns that come up. Thank you!M. Reyes
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November 2022 by M R.
I have been a client of Tax Relief USA for quite some time now. I found them when I started having problems with my taxes. I chose them because they had good reviews and was endorsed and recommended by the Better Business Review. From my first appointment with Ms. Dabbas, she showed nothing but understanding, support and kindness. She worked immediately with IRS to find a solution for me and continues helping me over the years until the present time when I seek her assistance. Ms. Dabbas generously offers me advice when I need it even until now. I would highly recommend them.
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October 2022 by Shannon M.
We have used Tax Relief USA for a few years for our Taxes and they have done an amazing job. We recently had an issue with a payment made to the IRS which paid off our tax dept. Tax Relief USA resolved the issue! We are so very pleased. I would definitely recommend Tax Relief USA. We have worked with Ronson, Melissa, and Marcelle. They each did an amazing job. Thank you The McCool Family
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August 2022 by Veili F.
I was in debt for almost $100K to the IRS for not paying my taxes for years. I received lien noticed from the IRS that's when I decided to do something about my IRS debt. I remember going through yelp and found Tax Relief USA. I'm so grateful I found them because they really helped me a lot. They file a settlement with the IRS and in July 16th my settlement was approved. I only pay $100 and they clear my debts from 2014 - 2020 and walk away. Just like that. I still can't believe it up until now. Every time I think of it. I feel grateful and blessed. Thank you so much Melissa Chung, Debra Christmas, Ronson, Natalia, Marcella, Sue and all the staff memebers of Tax Relief USA for all your help. I'm forever thankful. Without all your help. I will be in debt for the rest of my life. THANK YOU
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August 2022 by Kevin M.
Super quick response, detailed explanation and answers in our initial consultations. Nice and professional.
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July 2022 by Ryan Mickens
This whole company is a scam. I received a call from them, and just to see how legit it was, I was in the phone with them for about 1 hour. Have them all kinds of fake info. When I explained that I was fake and they should stop scamming people, they referred to me by my wife’s name. So they new I wasn’t who I said I was. They just wanted my bank info. Called the # back and it was a legit #. They just are trying to scam vulnerable people.
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July 2022 by Kathryn S.
Nope. Provided no help. Lots of back & forth and $850 later, we are in the same place. Really feel betrayed when we needed help the most.
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May 2022 by Tri V.
Thank you to Chris, Natalia, Ronson, and everyone else on the team who are helping me get my tax issues resolved. I first reached out to Chris and his team back in 2020 and although it was been a stressful and long process, I'm finally catching up with my tax issues caused by my own ignorance during my young adult life. Natalia and Ronson are very patient and explanative and will help you understand your situation and explore options for solutions. Even during their busiest time of the year they still make time to listen to my issues and help me reach my tax goals. Looking forward to working with this team more in the future!
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April 2022 by Saf H.
This is my first year dealing with this firm . I joint late per recommendation of my previous CPA . Frankly, I was worried but they took over in no time and get into mastering my filing return and make it to filling accurately and smoothly as possible. Thank you Ronson and team for the great job. The only reason I give it 4 stars and not 5, is the disconnect in communication at the beginning. Which is resolved later with Marcelle's direct follow up. After that, the interaction went smooth and in time .