9AM - 6:30PM
530 Lawrence Expy, Sunnyvale“It's not often that I will go out of my way to write a review, much less for a UPS store, but yet the service here in the short time I was here left me such an impression. Run more like a mom & pop shop (in the best way possible), I was seen, advised, and taken care of within the few minutes I arrived. Hai (I hope I'm remembering your name right) went out of his way to ensure my package was taken care of.
While the best UPS store is the one open and closest, I'd urge you to consider this store if you're considering at all the service you want to receive. I consider myself lucky to have this one be both.”
“Highly recommend this place for passport photos! Don't waste your money like i did this past week going to other places like Walgreens! Lighting on my photo is now perfect! Very professionally taken (i could tell from the way he held his camera and handled the lighting really confidently). No wait time. Great service. Exact same reasonable price as every where else.”
10:15AM - 7:30PM
720 S Wolfe Rd, Sunnyvale“This location offers the latest and most extended hours in the South Bay! A quaint postal outlet that features a one-stop convenience for a variety of mailing services. Great rates on private mailbox rental services, especially for the Sunnyvale area. Specializes in international shipping and receiving. This is truly an old fashioned, independent and heart felt "mom and pops" shop. So don't expect the polished glamour of the faceless corporation style commercial business; and you won't find 3 clueless kids pretending to be working there who can't answer any basic logical questions. (But also be a grownup, and don't be in a huge rush during prime hours, nor be offended by old world price haggling either.)I personally rather do business with independently owned and operated outlets, as I've had enough of the callous faceless corporations lately.”
8AM - 8PM
560 E El Camino Real Ste B, Sunnyvale“the man working there was so helpful! thank you very much for helping me to pack and send this package - way easier than I thought it would be. And I also use the self service machine for printing and it was easy. neat!”
“Great service by employees. I came in to send a veterinary blood sample (other branches will not take it). They were super helpful in helping me pack it in a way that it will not break on the way. create the custom invoice and being helpful and pleasant the whole time. Thank you for a great experience on a very stressful day (for me).”
“The people that work here can be brusque but they're always very capable and know exactly what you need. Efficiency is just what I want from the post office.”
9AM - 6PM
1208 E Arques Ave STE 101, Sunnyvale“Not sure the going rate for Live Scan but for level of service- DOJ and FBI, it was $25 for the scan and $15 service fee for a total of $40. 3 % charge for credit cards. Fast and easy. Guy doesn't talk much but gets the job done.”
“This is my favorite FedEx print and shipping carrier and location in the bay area! Their printer always works when you need it to and the staff is always quick and responsive, even with long lines. Friendly might I add. Today I was assisted by Zach and he deserves 5 gold stars for his superb customer service and cheerful personality that anyone could use after a long day. Pre-pandemic, this place was always packed and everyone occupied the printers and computer area. It's died down ever since so I couldn't recommend a better time to go during the day to avoid crowds.”
8AM - 10PM
1306 S Mary Ave, Sunnyvale“I was not home to sign for a package so I needed to come here with a one hour window. When I arrived the man helping me was polite and fast. When he went to find my package the men working up front were friendly and funny. The whole experience took maybe 5 minutes at most.”
“I came in this store and it was really busy but I just want to say the three young girls Rona, Brenda, and Briana working at the store are really fast, efficient and explain things very well! They made the long line go by really fast; I’m definitely coming back here!”
8:30AM - 7:30PM
1286 Lawrence Station Rd, Sunnyvale“I came in annoyed because my package was late. But the wonderful demeanour of the young gentleman at the front left me feeling like I made a friend. Disappointed in the delivery, but very fond of the people.”
“This is the best package returning experience I think I've ever had. I normally hate returning packages, even thinking about going to USPS and standing in that line for an hour just to get yelled at by a worker makes me anxious, so I spent 3 weeks procrastinating the return. I set aside a hour of my day to go and return my package and imagine my surprise when I walked in and the process was so speedy that I spent no more than 30 seconds in the entire store. The workers were so friendly, nice, and efficent, I wished that I had more packages to return just so I could have that excellent customer service again. Genuinely brightened my entire day.”
“I needed to return a package internationally and the company scheduled a pick up for it while I was at work, but I was able to drop off my package here instead, the day before. They made it really easy! Thank you guys.”
8:30AM - 5PM
209 E Java Dr, Sunnyvale“We had an appointment at 11:30 but were seen ~12. Although it was lunch hour for the lady there she honored our appointment. She was friendly, helpful and quick. There are no restrooms.”
10AM - 7PM
1133 Sonora Ct, Sunnyvale“I experienced challenge in returning a bulky item due to Amazon's lack of options with flexibility in their shipping policy, but luckily, Mr. Juan, the UPS professional at this UPS facility eventually helped me to get through this, instead of relying on Amazon's customer service rep, thus I thought this UPS Customer Center is effective and efficient due to Mr. Juan's excellent customer service!
Also, Mr. Juan was not just professional, but also courteous while being effective in solving my shipping challenge with Amazon.”
“Great service! Friendly staff! The lady that helped me was very polite and helpful. I had to go there to get my documents notarized. They were really busy but I was out in 10 minutes after everything done. I will definitely recommend this place.”