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January 2024 by Michael Hart
My wife had been keeping a hard drive with her university work on for years. It died as she was writing her final dissertation. Secure Data Recovery managed to recover all her data, including old photos containing a lot of memories. The process was smooth and there was plenty of contact so I knew what was going on. Great job!
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December 2023 by Chris Norrell
Secure Data recovered all my college files in record time. They sent me a list of all the recovered items to verify, which was great to receive. Their customer support is top notch! Daniel was very professional and helped me every step of the way. Thanks!
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December 2023 by Duy Truong
Daniel Novak, I am constantly impressed by your performance and customer service . Thank you for your hard work!I have had a 8 years damage hard drive. I called the company and talked with Daniel. After our first conversation on the phone. I already know I will stick with Daniel for the whole process. And yes, I’ve made a right decision. He is so patient to explain and walk with me every single step/answer all the questions I have.The overall recovery result is very promising, with over 97% of the data restored in working condition. More than I expected. Daniel was also give me the best price as well.
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November 2023 by Huy Nguyen
I had an old hard drive with lots of precious pictures that I wanted to get back. Found Secure Data Recovery online and gave them a chance with the advertised high recovery rate. Every time I called, I was able to talk to someone about an update on my case. Secure Data Recovery worked with me throughout the process to ensure I can get my memories back. Give them a try to bring back your memories or other important files.
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October 2023 by Rememberjaw
I run a photography/videography business for various clients. I had a 6TB G Drive with a lot of files from past clients, personal photos and projects with my church. One day it randomly crashed on me and stopped connecting to my devices while a client needed their project which was on that hardrive. No water damage, no physical damage, it just stopped working. Unfortunately I didn't have a backup to a lot of the files. Secure Data Recovery helped me get my data back and made a full recovery. You never want to run into the situation where a hardrive crashes, but when it does, I recommend going to these guys first to get it fixed.
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September 2023 by Jian Gu
I've been told that the recovery went well and was a full recovery. I'm very happy with the result. I haven't received my hard drive yet, but I'm looking forward to it.
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March 2023 by Sarah Stanley
We realized our external hard drive had been damaged when looking for wedding photos including my father in law to share at his funeral. A friend in IT recommended reaching out to Secure Data Recovery Services to see if they could recover the images we had lost. I worked with Randall and he was so helpful through every step of the process. I was instantly impressed and thankful that they did not charge for diagnostics, so no money would be wasted if the hard drive was a lost cause (other places we'd contacted charged $250 just to look at the device). Once Randall had an idea of the cost of the work he shared that information and upon receiving our signed contract, completed the recovery in a timely manner and helped inform us on how to avoid a similar issue in the future. I felt supported and heard every step of the process. We are thrilled to have our wedding photos back along with other materials on the hard drive and I cannot recommend working with Secure Data Recovery enough.
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March 2023 by Anna Dranitzke
I am very happy with the assistance I got from Randall Parsons at Secure Data Recovery. I always got a prompt reply to my questions and they were willing to discuss and accommodate any concerns that I had. I felt that I was dealing with a professional company and in the end I got all the data back within the expected timeframe.
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March 2023 by Kate Gallant
Randall Parsons was a pleasure to work with! He was available for any questions I had, was very clear about the whole process and completed it in a timely manner. So thankful he was able to recover all my files!
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March 2023 by Cary Lenahan
Jake Gambatese made the data recovery process very smooth for me. I was able to receive a full recovery of data from my corrupted drive. Communication was definitely not 24/7, and many details about the process were withheld from me during the process, but regardless, the job was still successful and efficient.
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March 2023 by David Nuttall
I waited too long to transfer some personal files and photos from my old external hard drive to my new computer before the drive finally went out. So I contacted SDRS and they were able to recover them. All I had to do was send in the drive, wait for the analysis, approve the solution and within a few weeks a new drive arrived at my house containing the files they had recovered. Thanks for a painless process and a quick solution to my problem. We can now enjoy our photos again.
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March 2023 by Benjamin Rydberg
Secure Data Recovery wastes no time in assisting you with your data recovery issues! I spoke with Jake, and he made sure I knew what was going on with every step in the process. I'm super grateful for the work put into this, and I'll be reaching out to them again if I need data recovery help in the future!
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March 2023 by Michele Darling
Jake is a total pro and was excellent to work with. I highly recommend him. He was not only very communicative and supportive, but also recovered all my data!
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March 2023 by Jimmy Barth
The staff at Secure Data Recovery are top notch and they tell it like it is. I dealt with Jake, and he was tremendous. The process they use to get your bad drive is very efficient, and with the equipment they use, can tell if anything is recoverable right away. If you have an issue with a hard drive. Send it to them BEFORE you try to fix it yourself. When a drive is failing, runtime to recover files is limited. Don't wait, let them look at it FIRST. They even checked mine for free. All I had to do was pay for return shipping and they explained that up front. Get your drive repaired right. Send it to Secure Data Recovery Services
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March 2023 by LaMancia Williams
Randall Parsons was the tech/representative that I worked with. He was very knowledgeable about every aspect of the process, he was quick with responses to my questions. He kept me informed every step of the way and made sure that I knew what was going on and that my expectations were met. I would most definitely use this service again if I need it!!
