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July 2024 by Tiffany Cox
Located at the back of Safeway. Always, book an appointment. Teresa drew my blood and was very kind, thorough, and patient with me... even when my doctor did not have the orders properly submitted. This location was great and I would go back here next time. Thanks T!
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June 2024 by Irina Chubarova
Good luck trying to get lab done. You get on a walk-in list, wait for 40 min then the lab closes and you end up waiting for nothing. Very inefficient system.
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May 2024 by Bonnie Audrey Borland
Quest is so easy to get a blood test at!!
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May 2024 by Eric Tran
We're in good hands.
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April 2024 by Katie Harford
My technician was great! She is always so kind and puts me at ease with her genuine desire to make conversation. She also recognized my tattoos and remembered I had been in recently and was genuinely concerned for my health. She did a quick check-in with me to make sure I was okay and then did my blood draw. She makes a painful experience enjoyable and easy.
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April 2024 by Sunny Y. Kim
The staff was friendly, quick, accurate and sincere.
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April 2024 by Jonnell Burgess
Technician knew how to withdraw blood from arm...it has been years since anybody was able to do that...blood is usually withdrawn from hand
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March 2024 by Rafael M.
Waited an hour and a half then got kicked out at 11am with no guarantee of being able to see me when they get back from lunch. I offered to wait and they told me no.
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February 2024 by Jahanzaib Aslam
Terrible Terrible Customer service!! I wish i could give 0 Stars to this pathetic lab... don't waste your time here... blood works takes 30-45 minutes per patient, TOO BAD!!
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January 2024 by Z S
The SLOWEST personnel ever!! Not helping, just wasting my time!
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January 2024 by Shire Baggins
One of the worst automated scheduling system around. They wont even allow to talk to a representative.
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January 2024 by Richard Lin
Have an appointment, and arrives on time.Get the work done in 15 minutes.
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September 2023 by Alfie Who
It's small room at the back of Safeway but it does have two lab rooms, a rest room and an OK waiting area.The most complaints were about the check-in system. To me, it is a better approach then asking the tech double as a receptionist but YOU NEED TO check-in using that tablet as soon as you arrive. Unfortunately, it was not *CLEARLY* advertised but it seems people are eager to help later comers with the process.I was a walk-in, right after the first appointment slot but the gentleman came in 5 minutes after me was not so lucky. The appointment is 10 minutes per slot and the backlog grew quickly when there is only one tech working.I have no complaint about the phlebotomist -- she is professional and courteous. We did spend 5+ minutes, typing in the procedures I needed and printing labels for the vials -- this is definitely an area that can be improved if Quest really aims to hit one patient processed in 10 minutes.The lab room is not bigger than a 10*8 bathroom and the tech is so busy I suspect she can even step out for a break other than leading in the next patient.Again, make sure you check in and preferably make an appointment. Although it has two lab rooms but there was only one tech opening up the shop at 06:30 and the backlog can grow quickly. The appointment slot is 10 minutes but realistically, 15 minutes is probably needed per patient. The pressure on the single working tech is enormous, me thinkth...
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September 2023 by Hoda Mohammadi
The nurse working today was very nice and very professional
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July 2023 by Shelly Deng
Horrible experience! Absolutely clueless on how to print.I made an appointment. The lady could not figure out how to print the lab I emailed her. If you can’t use technology, why offer that as an option? Just say you need the physical form, so instead I missed my appointment slot and had to be taken as a walk-in. Waited 2 hours just for her to tell me she can’t take me as a walk-in
