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October 2024 by Xingchen Zhao
I recently took my dog to this vet for a check-up due to his itching ears. The vet was very kind and attentive, and the care provided to my dog was good. However, I was disappointed with the lack of transparency regarding the cost of the ear drops prescribed. I was charged $61 for a small 15ml bottle, but later found out that the same medication is available online through platforms like Chewy for just $36 with a prescription.
It’s understandable that veterinary clinics might have some markup, but I believe that customers should be informed about the costs beforehand, especially when the difference is this significant. It feels like the pricing was not made clear, which left me feeling taken advantage of.
I would advise other pet owners to think carefully before purchasing medications directly from the vet. It’s worth asking for a written prescription and checking the prices online to potentially save a considerable amount. Transparency is key to trust, and unfortunately, this experience fell short in that regard.
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October 2024 by Steve Gordon
All good
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September 2024 by Ellesia Janto
I highly recommend Pet’s Friend. I have a super scared and reactive rescue dog, the staff at the clinic were all so understanding and accommodating to my dog. Dr. Smith is so kind and patient even though my dog did not want to be there. I would highly recommend Dr. Smith if you have any pet that needs a little bit of extra patience! Thank you so much Pet’s Friend Animal Clinic.
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September 2024 by Xi Chen (Cindy)
Really nice doctors and staff
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September 2024 by Ivy Shi
Responsible, friendly and considerate.
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August 2024 by Daniel Lee
Beautiful and peaceful small animal clinic. The appointment has minimal wait time, which is perfect considering most animal clinics don't seem to respect clients' time and appointments. I am new to the area and have been taking my two cats here for all their medical needs. It's a bit pricey, but the staff is knowledgeable and always addresses issues correctly and promptly.
The clinic is clean and well-maintained, creating a comfortable environment for both pets and owners. The veterinarians and staff are friendly, compassionate, and professional, making sure to explain everything thoroughly and answer any questions you might have. They genuinely care about the animals and go above and beyond to provide excellent care.
Additionally, they offer a wide range of services, from routine check-ups and vaccinations to more complex procedures. I appreciate the convenience of having everything my cats need in one place. The clinic also provides follow-up calls to check on your pets after their appointments, showing their commitment to the well-being of their patients.
Overall, despite the higher cost, the quality of care and the peace of mind knowing your pets are in good hands make it worth it. I highly recommend this clinic to anyone in the area looking for top-notch veterinary care for their furry friends.
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August 2024 by Monica Aharonoff
Professional and very nice team
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August 2024 by toni wong
I have lost count of how many times over the years and for how many different fur babies that Pet’s Friend has been there for us in our most desperate times. Forever grateful for the wonderful care you’ve given our family all these years. Looking forward to many more years with many more fur babies.
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August 2024 by Rahat Mahbub
They took excellent care of our little baby
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August 2024 by Jennifer Peterson
Great staff and team. Wish they had more availability. Trust them.
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July 2024 by Sara Bunting
Dr. Tatiyana Smith was amazing! I have a very challenging cat who likes to bite and scratch. Dr. Smith was so patient with her and we did as much of the exam as we could with her together in the exam room. I never felt rushed. My cat felt as comfortable as she can get snd I think that is why when they took her in the back for her bloodwork and shots it was much less traumatic for everybody. Dr. Smith even called me back that day with her blood results even though they were essentially normal. I have been a Pet’s Friend client for over 30 years because of their kind and knowledgeable Vets and staff❣️
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July 2024 by Lisa Ellen Cox
Update from this year's wellness exam. We saw a new vet for my dog Dr. Smith. She was very thorough, explained things to me and even scanned again for kidney stones which had been a problem for my dog in the past. The techs and office staff are very helpful and freindly. I am very happy that I have chosen Pet's Friend Animal Clinic to care for my dog.
Pet's Friend is very caring and professional. My dog was given a very thorough examination from what I could tell over the phone. I will be glad when we can resume in person visits once again. My dog received excellent treatment.
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July 2024 by Christine Witzel
Caring vet, friendly staff. Answered all my questions and found the kind of treat my cat likes to distract her during the exam.
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June 2024 by Rachelle Denton
Dr. Smith and her team were so kind and gentle with our senior dog, Gizmo. Dr. Smith went above and beyond and still, helping us get the best care and solution for his situation. I wished Gizmo was a patient in his earlier years as I feel he would've been in the best care at this clinic. Regardless of Gizmo's outcome, thank you so much Pet's Friend Animal Clinic. You're kindness meant everything to us.
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June 2024 by Rabia Adil
Friendly staff, really sweet and thoroughly doctor. They really took care of my dog.