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December 2023 by Ilisapeti Snowy T.
Great place, I've never been here but they helped me fixed everything with the car. Won't be the last time I come back. Thanks youguys !!!
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November 2023 by Joel C.
bad service, they just watch you pull up and let you guess where they want you to go. on top of that, they had a worker with a pretty bad limp and he was the fastest worker here. there's a better location off of El Camino Real.
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November 2023 by Mariko A
All the staff especially Ben are very nice and professional. He explained me very well how to check some parts that I have never done before. I will go there again. Thank you.
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November 2023 by Darshan Kapashi
Avoid Ben. The service is generally good but wait times are horrible. This time, no one came to greet me for the first 15 mins. Then Ben asked me to move forward and line up behind one bay. 20 mins later, he tells me it’s going to take 30 more mins. So I have waited 30+ mins and Ben simply misled me, knowing well in advance that it’s going to take that long to process my car.If you do go here and Ben is around, go somewhere else. I went to a different oil changers and was processed in 10 mins.
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November 2023 by Dean Ivester
Helpful , knowledgeable and great customer service. It felt like trusted family working on my car. Highly recommend. Wipers installed and work great also.
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November 2023 by Wilson Lumabas
Quick service and friendly staff.Wasn’t too fond of the associates telling me that my cabin air filter and engine air filter both were dirty and should be replaced. I turned down their offer and decided to do it myself, after purchasing replacements online, I opened both filters and both were still clean and still bright white ? speed of the oil change was definitely appreciated but that attempt to get me to pay them to replace my air filters, I don’t appreciate.
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November 2023 by Jeff Evans
I waited over an hour for and was only behind one other car. I was there early in the morning right after opening and all the employees left to go get food at a food truck while I was waiting. Nice and friendly staff, but plan on waiting longer than you should.
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November 2023 by Gloria Aguilar
Thank you so much for your great service.I’m so grateful to see you was checking to make sure all my car’s light was working as well etc.??
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November 2023 by Vishwajeet Jadhav
Despite of being a regular customer, the site manager acted rudely and disrespectfully with me. The moment I stand in line for the oil change I told his trainee that all I need is an oil change and air check. He wanted to sell me filter but I was really clear that I didn’t need a filter change so he got mad. Also he was short of staff and his trainee was slow. Even after knowing all of this he sat down chitchatting with the customer. I stood in line for more than 1.5 hrs and the line was not moving so I asked him how much longer will it take? There are other customers who were in line also left after waiting for more than an hr .. but he got even more mad. To take the revenge he refuse to do the routine air check. I have been a loyal customer for years and I have never experienced something like this before. Date of incident was 29th Oct’23
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October 2023 by Mo Gadient
The attendants were great about keeping us informed of possible wait time as it could be up to an hour and it was 96 degrees out. They worked quickly and stayed busy that entire day I’m sure, but remained friendly and even sympathized with me and broken shoulder. I take synthetic oil for my car which is higher cost and they made sure I knew that before doing anything. This is my new service center for my old car. Thank you!Service: Oil change
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October 2023 by Donald Emory
They almost never have my oil when I go sometimes I have to buy it and bring it for them. This time they had 5 quartz and I said ok I’ll buy one after you guys are done and put it in myself I guess. They only gave me 10 dollar discount, my oil cost me $11 plus the inconvenience of it all. Please carry 0/30 I feel like I should have gotten more of a discount to be honest.Service: Oil change
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September 2023 by Hana Leuze
I will always go to Oil Changers because their employees are kind and the service is fast and quality. As a young woman, I always hated getting the oil changed because I so often felt dumb or worried I was being taken advantage of. I have really positive experiences going here ?
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September 2023 by Elham M.
Denver (and Nick helped as well, more so upon processing my transaction) was extremely knowledgeable and helpful. It was my first time at this location, but second time overall at an Oil Changers. Little did I remember that last year, I had gone to an Oil Changers drive-thru location in Oakland, as Denver was able to pull up in their system, and he noticed the crew there had poured used not the best type of oil for my high-mileage Mini Cooper vehicle. Denver explained patiently to me what the difference was and suggested in the future to make sure "Euro-Synthetic" oil was being used as that was best since my car is made by a European Manufacturer. Additionally, beyond my oil change, Denver was kind enough to replace my cabin and air filter (which I had brought on my own), for free, out of the kindness of his own heart. Apparently, my air filter was the wrong size somehow (despite O'Reilly's telling me they gave me the correct one for a Manual Transmission vehicle) but Denver told me to go back to the store, purchase the correct one, and show up the next day and he would still replace it for me no problem. Well, I showed up a few days later, and caught him on his lunch break but regardless, he disregarded his lunch for 10 mins and jumped right on the task so that I could return to work since I was on my own lunch break! In the future, I would totally return to THIS particular Oil Changers location and specifically request for Denver to service my vehicle because he clearly knows what he's doing, he explains things well, and I trust him with my car! Thanks, Denver, for doing what you do :) You are excellent at delivering true customer service!
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September 2023 by Kianna Lum
Great service! Kind and responsive and very friendly. They take proactive steps to make sure your car is taken care of. Will come back in the future!Services: Air & cabin filter replacement
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August 2023 by Andrew Labson
Nick was the one that helped me out and he was very professional and kind. Came in for just an oil change and it was quick. Will be definitely coming here for now on.Services: Air & cabin filter replacement
