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February 2021 by agustin andrade
Is not there anymore
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February 2020 by Theodor Iacob
Called, number is disconnected. Drove there, the place is totally empty. CLOSED.
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November 2019 by Edith P.
Permanently closed. Storefront on el Camino in Sunnyvale is empty. According to their website there are other locations, but none nearby.
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September 2019 by Ty M.
Lady stamped my check without realizing it was past 30 days and then said they can not cash the check because it's passed 30 days.. I can't take the check elsewhere because she stamped it. Admitted it was bad business.. I do not recommend going here.
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August 2019 by Eugene D.
Went yesterday to pay my loan they took my money then after I got my checkbook out to get another loan but I was told that they were closing and they can't reloan I asked why was notified customers notified the last time they loaned and they said they're notifying everyone when they come and pay their loan because some customers were notified before hand and then they didn't pay their loan and some of the checks bounced basically they took my money without even telling me before I cannot reloan that was part of my budget now I'm out 255.00.
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January 2019 by Jessa Mae M.
This place has horrible customer service. First of all I never write reviews but the only phone number they have is the store phone number and I'm sure one of the incompetent people will pick up and careless about my complaint. So I came in and said I had a SETTLEMENT check that I would like to cash. The cashier took it and said she needed to verify it since the don't have electronic scanner (or whatever) She proceeds to call the company I work for to verify the check. I was a little confused because the check was made out from a bank. And if she wanted to verify that it's a real check why she wouldn't call the bank that made it out. But hey I don't work there so I assumed she knew what she was doing. As she got on the phone she went over to hide in the corner and try to verify my information with my company. She came back and said something about they can't verify the check, well gee I wonder why? And then the man came over and I said again well it's a SETTLEMENT check and that's when he said "yeah take it to Walmart they just scan it. We just do payroll here" Well thanks a lot of wasting my lunch time. If she had just listened to what I said in the first place. BUT that's not it! I thought I handled it pretty well I took my check and said "ok thanks" as I was walking out the man made a comment about me and said something like "it's funny how people act when they don't get their way" Excuse me???? You're not the one who wasted their time. Also the same man was super unprofessional letting customers know when certain associates are on schedule and then talking to another associate unprofessionally. Seriously how do they even stay afloat with service like that????
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October 2018 by 王迪
So bad service
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September 2018 by Jessica F.
Awesome customer service, these guys are good at what they do. Very personable, nice jewelry selection with great prices ! Definitely worth a stop if you need money services or even jewelry!
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May 2018 by Ruth R.
Worst customer service ever! Called about a pay day loan and asked what I needed once I get to the place they tell me that my account has to be opened for 6 months?? I guess they couldn't tell me when I called and the person who goes by CLAUDIA rude with a stink face part of customer service is being friendly she was a b**** DONT RECOMMEND AT ALL!!
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March 2018 by Torian M.
Received horrible service went in to get a loan I was told that I needed a bank statement with a positive balance and I would be OK went back in later with another bank statement and then was told I needed to be local to receive a loan from them but when I initially went in the first time I was told I did not have to be local all I needed was an ID horrible service I would never go to that place ever again I don't recommend anybody else going there either
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January 2018 by Marcus R.
I received horrible service made me feel horrible I said a bunch of file saying I was only there for 10 minutes they said they couldn't verify my employment even though I had two proofs of ID drivers license sales license a California ID a credit card multiple credit cards or debit cards a business card I really don't think they want to help me because I was black and successful horrible service at anything they try to say to justify why they were so horrible is BS hey straight up said it doesn't matter will go write a review under your review to make our customers think otherwise try that s*** that my confidence and make me feel like I'm politically incorrect by being black and successful they really really try to make me feel bad about myself.
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December 2017 by Zebra E.
Couldn't cash my check because it was out of state (even though I work in Sunnyvale but main office is out of state) didn't try to help me beyond looking at check. Didn't try to figure it out or come up with solution, simply told me to take it to a Wells Fargo or something. Haven't used this place in forever but thinking it might be under new management or something because they suck now.
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August 2017 by Sagar Mallik
This place is absolutely useless. The person is going to waste your time by faking a call to the customet care. When you need to cash a moneygram/check go somewhere else.
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February 2017 by Olga Lanova
The worst place I ve seen. You can send money, but not pick up. They never have money there. It sounds as a style of their work. Don't go there!