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October 2023 by Katie B.
I have had horrible luck with mechanics. As a woman who isn't car-savvy, I can't help but feel like other mechanics take advantage of this and charge me for unnecessary repairs. I took my car in to Made in Japan late last year for a 2nd opinion on some extremely expensive repairs done by another mechanic (De Anza Auto Repair) that I had been told by other mechanics was not necessary. Luckily I spoke with Nicky (sic?), a fellow woman, who made me feel a lot better about the chunk of change I forked out. The techs did a general inspection of my car and it got a clean bill of health. The bill wasn't bad either for the inspection compared to De Anza Auto.Then the horrible winter storms happened in January and suddenly I found myself driving my car to Made in Japan with a leaking roof. They were fast, efficient, organized, communicative, and kind while working with me and my insurance to repair the water damage in my car's interior. They were reasonable with regard to cost - about half the cost of what I was paying at De Anza Auto. And then this morning (10/24) my car would not start. Nicky and a tech (I'm so sorry, I forgot his name) came to my apartment (!!!) to jump my car and they themselves drove my car to the shop so that I didn't have to deal with a tow truck. Throughout this ordeal they were communicative and explained what was going on to me in terms that I could understand. They quickly got my car back to me before the end of the work day. And THEN about 30 mins after picking up my car, it would not fully start in my grocery store parking lot. Nicky and another tech drove all the way from Made in Japan to my grocery store, after their work hours, to see what was going in with my car. They were able to figure it out and I was able to drive home without the same issue happening. They were so kind to me and didn't make me feel bad at all for coming all the way out to my neck of the woods.The professionalism, friendliness, efficiency, and kindness they have shown towards me has changed the way I view going to the mechanic. They aren't trying to rip me off, and I can tell through their actions. The fact they drove to my location TWICE in one day (my neighborhood is pretty far from the shop, too) is noteworthy and commendable. They actually care about their customers, unlike other auto shops. I highly, highly, HIGHLY recommend Made in Japan. Thank you, Nicky, Sean (sic?), and the technician team for treating me and your customers with respect always.
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September 2023 by James Dodd
Been going to this shop for years.. I have never left feeling dissatisfied..
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August 2023 by Jim D.
Stellar work at a reasonable price. I trust these guys. Less than half the price of the dealer for my last service.
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June 2023 by Rhett W.
Nicky at the Front Desk was super helpful and helped my partner and I answer questions about their business. We actually meant to go to another location, but glad we met the team at Made in Japan! I would recommend a visit! Hopefully we can meet again soon!
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May 2023 by Fred Owens
Honest repair shop with good prices. They always gave me good advice even when it wasn't in their financial interest to do so, since they know that long-term, giving good advice to customers keeps them coming back. I originally came to them to replace my Subaru's brake pads, since they gave me the lowest quote when I called around to several different shops (and the final price I paid matched the quote as well). I always go to them for oil changes as well, since their prices are competitive with Jiffy Lube for a full synthetic oil change, and they always let me know if they see any issues.Services: Brakes
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April 2023 by Nathan Bramall
Staff are knowledgeable, friendly, and offer good solutions. I don't get the feeling they're just price gouging like many auto shops will.
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March 2023 by Thao Vo
Highly recommended, honest family business, such excellent work, much wow!The AC in my Honda Accord 2018 suddenly stopped working for some reason. Since it's still under warranty, I took it to the Honda dealership and they quoted me $550 just for inspection (!?). I have heard good things about Made in Japan so I decided to take it here instead. The folks are extremely kind, helpful and communicative. They took in my car and got it done on the same day!My AC was fixed, air filters were replaced and tire pressure was filled for almost half of the cost from the dealership! My frugal self is beyond happy lolIt's not easy to find an honest business who cares about your car and provides such excellent service at a fair price. Thank you and hope you guys keep up the good work :)
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February 2023 by Joiis M.
Responsive smart auto specialists.I'm glad to have them on my team.You will be too.
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February 2023 by Mojgan B.
We took our Honda Accord for a oil change. They have fantastic customer service and also they were really fast! Arshan helped us with our car and made great recommendations for our future maintenance requirements. Fair prices and excellent service! One thing we love about this place is that they don't try to up sale something that you don't need.
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February 2023 by Thao V.
Highly recommended, honest family business, such excellent work, much wow! The AC in my Honda Accord 2018 suddenly stopped working for some reason. Since it's still under warranty, I took it to the Honda dealership and they quoted me $550 just for inspection (!?). I have heard good things about Made in Japan so I decided to take it here instead. The folks are extremely kind, helpful and communicative. They took in my car and got it done on the same day!My AC was fixed, air filters were replaced and tire pressure was filled for almost half of the cost from the dealership! My frugal self is beyond happy lolIt's not easy to find an honest business who cares about your car and provides such excellent service at a fair price. Thank you and hope you guys keep up the good work :)
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November 2022 by Zach Haines
Excellent service, they call to walk you through the diagnosis, suggest preventative maintenance and have the skills to work on German nightmares. Great repair shop.
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August 2022 by Steve DeFrisco
I've been coming here for 4 years,, and I am always pleased with the work done on my cars (Hyundai, Ford, Mini). Quick turnaround fair pricing.
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July 2022 by Mehdi S.
A local shop with an excellent service, kind and friendly staff and quality workmanship
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July 2022 by Abhishek Wadhwa
I stumbled upon this place while I was searching for quotes for minor cosmetic damage to my car. Nikki and Shawn gave the cheapest quote and best service. My partner and I have been regulars at this place for inspection, oil change, regular maintenance, and recently a tire change. They also dropped me to work when I leave my car in the morning. Thanks for the great service Shawn and Nikki.
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July 2022 by Foad Amreei Baghaei
I couldn't say enough about the management team here at Made In Japan. Mohsen, May God rest his soul, took care of me and my mom for the past 10 years.Now his children are handling what he left behind and they are amazing at it. I love everything about this establishment.Please support them and give them your business. You will not refret it!
