Lucky is a neighborhood grocery store that is generally well-received by its customers. The staff is described as friendly and helpful, with one employee, Marcus, going above and beyond to assist customers in finding what they needed. The store is said to have a good selection of products, including quality produce, a deli, and pre-made meals. However, some customers have expressed frustration with the long wait times at the single open register, as well as issues with the self-checkout. Despite these minor inconveniences, the store is considered convenient, with good operating hours, and is appreciated by the local community. While the prices may be a bit higher than other options, many customers seem to find the store's offerings and service worthwhile.