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October 2023 by Z J.
0 stars if I could. The only thing this car wash has going for them is that it's the only one in the area, and that there's a plaza across the street to walk around while you wait. Terrible service, terrible attitude.
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October 2023 by Chris B.
Never will I go again -I asked for the cheapest option , the guy didn't speak english and then charged me $42, the max option. Then he didn't even vacuum everything. I had to go back a second time and tell them please vacuum again luckily i was able to back out of their one way so i didn't have to go through the carwash again.This place is a cash cow for the owner. I've concluded it's more cost effective to do a detailing job from now on because $42 plus a $10 tip gets me a third of the way to a full detail job - I might as well pay $175 for a detailing job. Never again.
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October 2023 by Tina N.
I used to come here prior covid. I won't cone back here ever again. So disappointed today. The price goes up and quality goes down.
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September 2023 by Diva H.
The prices have sadly gone upWhile the quality has come down. They used to have coupons with a discount for each day. Or the back of your safeway receipt would have some. Now the only discount is if you buy 10 washes theres a break. Who wants to spend $450 upfront for car washes? Some of the dryer staff are very detailed and others just do a quick sweep through with their towel and you are done. I often have to open the trunk to get the water inside, this should be standard because you know there is going to be water there. Cant justify spending $42.99 for a shoddy car wash.
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September 2023 by peter gutierrez
Overall, it was a very positive experience. The beginning was slightly confusing because this was our first visit, and so we didn't know what to say or what to say yes to. Once the service was paid for, we just followed the car as it went thru the car wash. It was all pretty standard as far as car washes go until it came off the line, and the "crew team" took over. The human element was efficient and very well rehearsed. The crew really worked hard to hand dry and clean the car inside and out. Windows, windshield, door pillars and posts, tires, ALL addressed very quickly- very impressive to watch. It was great enough to want to go back next time for a wash. I must say, though, that the price for it was pretty high. If I didn't see the crew working so hard and quickly on the car, then I probably wouldn't go back because of that. Plus, I did tip the worker for her hard work, so it came out to be a very expensive car wash! I may be old, but paying $50 total for a car wash that wasn't for a fund raiser is not something that I usually do. Like I said, tho- it was worth it to me to have a hard-working crew provide a quality hands-on job that turned out to really make my car look awesome! The 4 star rating is because of the confusion and communication difficulties in the beginning- now that we know tho, it should be 5 stars next time!!
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September 2023 by Michael M.
A little more expensive but worth it .They vacuum the carpets.They do the cleaning inside and out.Clean windows well.
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September 2023 by Karen McGough
I usually am satisfied with this basic car wash, but this time my spare tire cover somehow came off during the wash cycle. I saw a worker carrying it to the car while it was being dried. Of course, they didn’t say anything. I should have checked it but I was late for an appointment and didn’t take time. When I got home, I realized that the cover was all scratched up and hadn’t even been reattached correctly. I will find a new place next time.
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August 2023 by Morgan Russell
Used to be 5 stars with popcorn and lemonade too! Charged $43 base price, waited long time and they didn’t clean the interior or windows. I gave the 2 stars because it was a hot day. Management needs to consider hiring more people, better conditions to do the job or don’t charge people so much.
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August 2023 by Billy F.
I tried this place for the first time.At least three workers handled my car .They stole at least $15-$25 cash from my cash change box next to the steering wheel ! On the claim ticket, it says "not responsible for any articles left inside the car. " I only wanted an exterior wash.When I saw the claim ticket, I was like too late should I grab the cash from my cash box? I did not want to insult the worker and I really do not believe they would steal. Unfortunately they did. The wash was OK. Cost about twice as much as machine wash from a gas station. They do a manual wipe down at the end. I just left this place today. This is the first time and last time for me.
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August 2023 by Jay Powers
Horrible car wash, they charge 43$ for exterior + interior but barely cleaned anything inside, interior vacuum was a total scam. Didn't get anything off the dashboard or carpets and it was all still dirty. Had to ask for trunk carpet to be cleaned, which they don't unless you leave it open, heads up. Mats were also still dirty and when asked they wanted an extra 5$ to spray each one. Never going backServices: Vacuuming
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August 2023 by Mehmet D.
I just spend 50+ dolars for a terible cleaning job. The interior cleaning guy finished the work, without opening backdoors and trunk; and gave me the car with obvious spots that have not been touched at all.After showing him one-by-one 10 different places to clean further, there were still a lot of spots that were never cleaned. But at this point, I came to the end of my patience, and took the car with this embarrasing state, and decided never to come back to this place ever again. I suggest the same to you.
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July 2023 by Priscilla D.
*Long overdue review. Been going to Lozano's for 15 years*I can't believe I haven't written a review for this place! Let's be clear, you're paying $40 for an exterior car wash, vacuum and car wipe down. Most of the people here have beyond crusty cars expecting a full detail for $40! Totally shocked by that. If your car is filthy, you need a detail. Obviously a wipe down ain't fixing all that. They're quick, vacuum every crevice, make my car spotless and very trustworthy. They left some dropped change and $ on my dashboard before and even recovered an Apple AirTag for me under the seat that was lost by me. All the bird crap was safely removed off my car, no damage. I love this place. TLDR: if your car is filthy, get a detail or else you'll be unhappy.
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July 2023 by Pooja Jugran
Horrible service! The car wasn't clean with spots on the windshield and front of the car. When I pointed out the same, the coordinator made a face but tried to get someone to clean it. Since everyone was busy, he cleaned himself very quickly and said done. The car was still not clean with leftover marks but when I said that he got angry and remarked "more clean?!". He walked away but came back in a few minutes, used his cloth one more time and said something in his language which I didn't understand but he was clearly very angry. There was nobody there who I could complain to so I simply left. Paid $43 for a full service but this was barely a proper exterior car wash and I had a bad experience.
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July 2023 by Sravanthi Simhadri
I never give reviews no matter how bad service is. But this experience was the worst. dropped my car off and went for an errand. Came back and noticed my license plate in the front was missing. Also the cleaning was sub par(used to be good but gone to the dogs now). I asked about my license plate. The arrogant guy in yellow with the clipboard said I probably never came in with it, it was probably stolen, it was probably damaged etc. I didn’t have proof that I had it but distinctly remember the guy noting it down from the front. The looked for it for 5 minutes and told me will look again in the evening and give me a call. All this time yelling at me. As I was leaving they came with the plate. I asked them to fix it, they said they wouldn’t- didn’t have the tools. They wouldn’t pay the mechanic bill, they wouldn’t pay for me getting the tools. Initially I thought it was a mistake and could happen but the guy was unbelievably rude. It’s also possible they were trying to steal the plates- thinking I won’t notice. AVOID THIS PLACE.
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June 2023 by Boris Lerner
The car wash is decent. The elephant in the room is that despite what the sign says, it is clearly NOT brushless - the car is cleaned with brushes and then dried and detailed by hand. Just wanted to make that clear for those who are expecting something different.
