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January 2024 by Kaaren Powers
After someone backed into my new car in a parking garage, creating several scratches on my right rear bumper, a close friend highly recommended Kuykendall's Auto Body & Frame in Sunnyvale, Ca., and thankfully they did. Tracy Kuykendall went out of his way to make this an easy and fast repair. He even contacted Enterprise Car Rental for me and even negotiated the lowest rental price. What was even more interesting is the respect my State Farm Insurance Company has for Kuykendall's; they did not have to do their own appraisal & fully accepted the invoice. My car was returned to me on time with a perfect repair. Tracy had also washed and detailed the entire car which is unheard of. Kuykendall's really rocks!!!
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January 2024 by Jody Chikasuye Low
Brought my car in to get a few scratches and dings repaired. Decided not to go through my insurance since there was nothing major. Kuykendall's took my car in right away, quoted me a very reasonable/fair price and kept to the estimate. The work they did was excellent. I am very satisfied with their service.
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December 2023 by Kaaren P.
After someone backed into my new car in a parking garage, creating several scratches on my right rear bumper, a close friend highly recommended Kuykendall's Auto Body & Frame in Sunnyvale, Ca., and thankfully they did. Tracy Kuykendall went out of his way to make this an easy and fast repair. He even contacted Enterprise Car Rental for me and even negotiated the lowest rental price. What was even more interesting is the respect my State Farm Insurance Company has for Kuykendall's; they did not have to do their own appraisal & fully accepted the invoice. My car was returned to me on time with a perfect repair. Tracy had also washed and detailed the entire car which is unheard of. Kuykendall's really rocks!!!
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November 2023 by Frances OrtizCuellar
Rear ended at traffic light damaging rear bumper of our Honda Civic. Kuykendall's Collision Repair in Sunnyvale provided quote for the repair to the other driver's insurance. Bumper repair and paint came out perfect. Kuykendall's handled paperwork and payment from the other driver's insurance.What started out as a traffic accident that was not my fault and very inconvenient, ended with a good as new repair. All I needed to do besides trusting Kuykendall's was drop off my car for repair and pick up my car when repair was finished. Professional, experienced, and customer service are the reasons I would come back to Kuykendall's Collision Repair if I am ever involved in another car accident.Services: Painting
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October 2023 by Chris B.
Hi, My car had damage on the front bumper - I didn't want to spend $1000 for a new bumper replacement, so I asked them to pull it out. I was a little nervous to use this company because I read some of the bad reviews and the owner is a little bit tough and rough around the edges, but I am glad I did. He gave me a great deal, and even texted me to see if I needed a ride. They completed the work within a few hours so I didn't need a rental car. I really am grateful I chose to work with Kuykendalls and will definitely recommend and use them again.
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October 2023 by SVLL Fundraising
I recently had an issue with my wife's minivan and as the hood was damaged and wouldn't shut correctly. I brought it in to Kuykendall's and was great by Tracy, the manager, who was more then pleasant to work with. He instructed me exactly what I'd need to do with my insurance company as well as the rental car company so when it came time to turn in my car that I was taken care of. I was so easy and such a great experience. My wife was very happy and her minivan looked fantastic. They actually did some extra work on the headlamps that made the car look almost new. I really recommend this company as they are family owned and were very easy and informative to work with. They make it so simple for me from insurance to the rental car that my experience was painless.
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October 2023 by Sean Stephenson
Great service and great attention to detail. My daughter’s fiancé’ left his car at our house while he went to work out of town for a week. It was parked on the street and we live in a quiet neighborhood. Someone decided to key his door, with vigor, creasing the door. WTH! Contacted Kuykendall’s Collision on Monday morning, described the situation. They did an amazing job fixing the door and matching the paint. We had the car back on Thursday evening and you could never tell what happened. When our soon to-be son-in-law got home on Friday, he never knew the difference and couldn’t not believe it when we told him what happened. Thanks for the Home Run Save Kuykendall’s!!
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July 2023 by Manny lopez
If there was a way to put zero ⭐️ I would definitely do. Let me start. My girlfriend brought her 2012 bmw for a rear bumper repair and paint. She was looking for someone trustworthy. And she came to kuykendall’s collision repair. The guy did the estime and right away and took the work. He said yes I can do this no problem. So we left the car with him. He affirmed that day. That her car was gonna be done fast. And turns out it didn’t. He said he ordered and wrong bumper and he painted it knowing that it was wrong part. So he called my girlfriend and the owner started to being rude with her telling her that he already paint the bumper and he can’t return it. Then I said well that’s not our problem. Or fault. You shouldn’t paint it. Then he continue to act rude complaining about the job on that car and he started tell my girlfriend that she may has to pay off her packet. For something that was not her fault. So then I took over from there and I called him and I asked what was the issue. Right a way he started to bein rude. Amd complaining about the car. He said that he needs more money and he will submit a request for more money to that insurance tha was involved on that accident. Few days after he said he got a approved more money and that he was gonna get a bumper. So he did after few days later and $3,800 dollars for a rear bumper. He finally got the car done he called my girlfriend told her that the car it’s done. He parked the car under and tree that covered the rear bumper with shade. He was literally hiding something. So my girlfriend asked me if I can come with her to check the car I told her yes wait for me there. She got there first. She said the came out fast gave her the key and some type of paperwork. And told her that he’s really happy that the nightmare car it’s going away when I arrived 10 minutes later I saw the car Parked backwards under the tree. From a distance I noticed that the color it’s different. It don’t match. before I moved the car I told the owner that color it’s different and don’t match the rest of the car. Right away he’s starting yelling raising his voice. Being rude talking negative saying that he didn’t make any money on that car. And that no one will guarantee that the colors will come out same. And he said he doesn’t know what I’m seeing or what I’m talking about. Then I pulled the car to the sun light to show him. Even worst then he admitted that it das abit different. However he started pushing my girlfriend to fix some of her scratches nothing related to what was the car got there for. Still insisting if her to fix the other dents and told her if you fix the other dents I’ll fix the issue for free otherwise you have to pay me so I can make it Match. I think that’s un professional and the way he yelled at my girlfriend that disgrace. So now my girlfriend took her the bmw to the dealer to confirm that there’s an issue after a new quote later the mistake of that body shop it’s gonna cost $ 1,678.00 and they told her that the paint he used it’s not same code. So now she’s gonna file small claim to Santa Clara Supreme Court and have that rude owner served. Please do not go there that guy is not professional has no manners. With customers. Doesn’t respect females. I don’t recommend that place.Service: Painting
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July 2023 by Steffen Low
Honest, high quality work and service at a fair price! Highly recommended!
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July 2023 by Griffin Quinn
Best auto repair. Friendly, fairly priced, communicative, and fast.Services: Painting
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June 2023 by Brianna Martinez
Amazing customer service. Helped tremendously with dealing with insurance. Provided frequent updates while car was being repaired. Car was repaired as new. I would absolutely recommend!Service: Auto body & trim repair
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May 2023 by Linda M.
My Subaru was rear ended and my car was completely repaired in a week. The shop found I needed more care than what my insurance approved. I loved that they dealt with my insurance to get authorization for additional work. I picked up my car today and it was vacuumed. The status updates and prompt service deserves more than 5 stars.
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February 2023 by Catherine B.
Excellent service, attention to detail. Great family business. I recommend them without reservation.
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January 2023 by josh fifer
Excellent service/repair. I have been here multiple times and they were always very fast with getting the work done, and reasonable with the repair prices…
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November 2022 by John C.
Overall I'm happy with the work and would recommend Kuykendall's. My car's rear door was severely damaged by a car accident and the door is dented and cannot be opened, and unfortunately insurance did not cover it. I submitted some photos on Kuykendall's website to request an estimate, and Tracy called back quickly to discuss options. We were lucky and he was able to get a used door, and we also discussed fixing specific areas, which helped reduce the overall price that I have to pay. Overall I'm satisfied with the work, and appreciate the expertise, creativity and flexibility in looking at ways to most effectively approach the repair.