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November 2023 by Lup Ng
Everyone working here has an attitude. Enjoy the lack of customer service.
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November 2023 by Pierre L.
One star only because the site required an entry. I am very familiar with shipping and delivery as well as experience on both ends. The FEDEX system is to say the least, IN NEED OF A REVAMP. The following is the history of one small package and I STILL have not received it yet. Originally shipped from Dallas, TX but has been held up in Stockton, CA for DAYS... who knows why? Travel HistoryDate Time, Status and LocationSaturday, 11/4/23 11:13 AMShipment information sent to FedExSunday, 11/5/23 8:17 PMArrived at FedEx locationIRVING, TXMonday, 11/6/23 3:12 AMLeft FedEx origin facilityIRVING, TX4:05 PMOn the wayHUTCHINS, TX8:40 PMArrived at FedEx locationHUTCHINS, TXTuesday, 11/7/23 9:03 AMDeparted FedEx locationHUTCHINS, TXWednesday, 11/8/23 2:36 AMOn the waySNOWFLAKE, AZ2:28 PMOn the wayWASCO, CA9:00 PMArrived at FedEx locationTRACY, CAThursday, 11/9/23 11:40 AMDeparted FedEx locationTRACY, CA3:25 PMArrived at FedEx locationSTOCKTON, CA3:29 PMArrived at FedEx locationFEDEX SMARTPOST STOCKTON, CAMonday, 11/13/23 7:35 PMDeparted FedEx locationFEDEX SMARTPOST STOCKTON, CATuesday, 11/14/23 2:41 PMShipment information sent to U.S. Post UPS and even US POSTAL is way better
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November 2023 by Rose Biff
I came in annoyed because my package was late. But the wonderful demeanour of the young gentleman at the front left me feeling like I made a friend. Disappointed in the delivery, but very fond of the people.
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November 2023 by Yuki Lee
Delivery man never attempts. Customer service never helps.
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July 2023 by Joseph G
Convenient location, fast and friendly service, staff really helpful.
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July 2023 by Brandie Anderson
Thursday morning is a great time to ship things. :)
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June 2023 by Joan M
People here are super helpful, and FedEx, as always (short of a blizzard) delivered on time or early.But the facility has outdated equipment that has trouble reading a credit card. As a result, the poor staff member had to re-enter my info into three different machines before completing the transaction, with a line of people waiting.Luckily, I wasn't in a hurry, only my package was ?
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May 2023 by Ding Yuan
I went to drop off a package and the staff there pretended not seeing me coming in. No greeting and completely ignored me and went back to the office area and I have to wait...
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May 2023 by Bharath Yadala
Worst service at this center.. No one was friendly and didn’t even answer properly
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February 2023 by Joseph Y.
Since there isn't a FedEx customer service email, leaving a review since this is the closest Ship Center to my apartment. The drive at 10:45 AM at the Redwood Place Apartments with license plate 61974BZ or something to this affect was blaring Spanish music from the FedEx truck that could be heard across multiple apartment buildings. This isn't the first time and it has happened for at 4-5 times and each time is at least 5-10 minutes, sometimes up to 20-30 minutes. This is unacceptable. Someone should please make sure to address this with the driver(s). I have a video, which I can't attach to Yelp.
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January 2023 by Sophia Cao
They never deliver on time even it is overnight shipping and even I just live across the street. They dont care about your package and the customers at all
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January 2023 by MrLiranGal
this business is a SCAM. Maybe it’s not only this business but it’s a common thing in the US. They just say i’m not at home and pretend they will deliver on another day but I have to pick up by myself. I stayed at home all day long and waited but you never showed up. even didn’t leave a tag on my door. so you just never attempted to deliver right? why cheating? i paid for your delivery but I have to spend gas and time to pickup myself. aren’t you ashamed of this? Bad really bad. Copy paste from review because he so right!!!!
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October 2022 by Kevin M.
Horrible service, service desk saw me dragging my large pc box (return) just to find they won't print the shipping label. I received specific instructions from FedEx that all was needed was the QR code. Used the Fedex app to locate this place yet did not accept the QR code. Don't waste your time here...
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October 2022 by papamama l.
Good luck if you trying to get help, staff there won't even bother to look at you or say hi.
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September 2022 by Jason
this business is a SCAM. Maybe it’s not only this business but it’s a common thing in the US. They just say i’m not at home and pretend they will deliver on another day but I have to pick up by myself. I stayed at home all day long and waited but you never showed up. even didn’t leave a tag on my door. so you just never attempted to deliver right? why cheating? i paid for your delivery but I have to spend gas and time to pickup myself. aren’t you ashamed of this? Bad really bad.