-
December 2023 by Frank B.
I highly recommend City Tire & Auto. I've used them three times and received fast service at a fair price. They did not upsell when there was an easy opportunity. Samir is honest, helpful, and knowledgeable. He was very patient as I called multiple times as what I thought the problems was kept changing.I had two flat tires over the past few years, took them in. First time they did a quick repair, I was in and out in 15 minutes, and I think it was $15 - I know it wasn't more than $20. The second time the tire was beyond repair, and they put on two new tires, and gave me back the tire that was replace that was still okay so that if I have another tire go out, I can use that one in the future. That's thinking of the customer's future needs, not future sales.Based on my positive experiences, I called them when my car wouldn't start. I thought it was my battery, as the battery indicator had been on for a while, and it was occasionally not starting, although it would start with a jump, or if I just waited a while. I had AAA come out to jump it, and it turned out that my starter needed to be replaced. I'd called City multiple times, letting them know I was bringing it in for a new battery. When it turned out to be the starter, I called back, Samir gave me a quote that I verified online was a little below what others had for my vehicle, so I had it towed to them. They confirmed it was the starter, and did the repair. I had told them about the battery light, and asked them to check it to see if it needed to be replaced. They told me the battery had a decent charge remaining, and did not recommend I change it. It would've been very easy to tell me it should be replaced, and sell me a battery - they did not. Samir did tell me that my oil was low and was overdue for a change. I knew that, and was planning on taking it to Jiffy Lube soon, but when he mentioned it, I told him to do the oil change as well.When I picked up the car he asked what he had quoted. I told him, and he said "I was afraid of that. This model has the starter under the manifold, so it's more work to fix it. The quote was $40 to low, but he stuck to the quoted price without my asking. My experiences have been universally great, and he's had opportunities to maximize revenue at my expense and never did. I will be using them for all my auto repair needs going forward.
-
December 2023 by Will Edson
I recently visited City tire for an oil change and some essential maintenance for my car, including brake pad and filter replacements. I must say, I had an exceptional experience there. Not only did they provide top-notch service, but they also offered it at a surprisingly affordable price. The quality of their work was excellent, leaving me completely satisfied with the results.What truly impressed me was the level of customer service I received. Both the owner and mechanic were incredibly friendly and knowledgeable. They took the time to explain everything in detail, suggesting what was best for my car's needs without pressuring me into unnecessary repairs.Highly recommend.
-
December 2023 by Lili L.
I really can't find enough words to express my horrible experience in this place. Their customer service is terrible. The quality of their services is terrible. Please just do yourself a favor and never go there. I hate this place.
-
December 2023 by Asad Dashti
Excellent efficient and effective workersThe best place to get your car!!very attentive reliable work, I highly recommend
-
December 2023 by Jesse Blieberg
This place always comes through! I have been here a handful of times for new tires, alignment/rotation, repairing flats, and to have my vehicle looked at from time to time. Great leadership, helpful staff and fast service. Samir and his team are excellent!
-
November 2023 by Alex Marchenko
Got a nail in my brand new tire (1 month old), they fixed it in 30 mins. 1 week after the tire holds pressure as it should. 5 stars from me.
-
November 2023 by Notma A.
If I could give this place 0 stars I would. I came here 40 mins before closing and I dealt with the most disrespectful people I have ever engaged with in a business. The guy wasn't willing to answer questions made a rude comment like welcome to Tesla world. Be professional to top it off they closed all the doors on me at 5:32. Isn't your closing time at 6? Went to another place fixed my tire within 15 mins told me I had a nail. Don't recommend it here they didn't even look just right off the bat said I needed new tires. For sure not in the best interest of there customers.Owner is believed to be Samir after reading another comment. I can agree he's very rude.
-
November 2023 by Ahmad Rahish T.
Best tire shop I have been replacing my car tires here ( City Tire ) always Samir is very nice person he always helps with everything with excellent service 100% I recommend everyone.
-
October 2023 by Michael Root
I needed a tire rotation and air inflation for my Tesla Model 3. The gentlemen squeezed me in, without an appointment, and promptly took care of my vehicle. I noticed the gentlemen working on the car was attentive to detail and took extra care to remove the Tesla wheel covers which are easy to damage if you don’t know what you are doing. The service was great, and I didn’t feel like I was being ripped off. I would totally come here again for tire service!
-
September 2023 by Lorrie L.
My first time going in I had a tire leak and a nail in my tire. A young man approached me as I drove in (so quick service). He said it might take awhile and stressing some concern (wanting to know if I could shop a little or long enough to have someone come and get me), he spoke with a supervisor and then returned as told me to drive my car into a stall and he'd get right to it. Again, I asked if I should wait or go do paperwork or what. He told me to wait inside if I wanted as he'd take about 20 minutes. I think I waited all of 10. The price was reasonable and in no time I was on my way. So the only that would've made the experience better was - FREE! Haha. It's a business.
-
September 2023 by Mark T.
Samir and his tea were AMAZING I HIGHLY recommend them for anything! I was driving him from Seattle after buying a car in Los Angeles, and had a blowout in Cupertino. The pep boys could not help me with it and we stopped in at City tire on Labor Day not knowing if I was gonna end up being stuck in town for days or what was going on. Samir told me to not worry. He was going to take care of it and within one hour. They had me look for brand new tires and back on the road. Through it all I was great service big smile on his face and a fair price.These guys are great, and I would highly recommend them to anybody
-
July 2023 by Debbie Jenkins
I’ve been coming here a few times now, and I’ve found the owner to be super friendly, very helpful, and honest. The turn around time for your vehicle is always right on time. I will definitely continue to do business with City Tires!
-
July 2023 by Daniel T.
Best tire place in town, Samir was very professional and was able to take care of my nightmare of a situation and turned it into mild bump on the road. Will be coming back here again!
-
July 2023 by Pierre F.
Awesome service. Thank you YELP for taking me there! Efficient and nice crew. Not trying to get the most out of you. Rare.
-
July 2023 by Frank Berger
This is the third time over the past 5-8 years I've used City Tire & Auto. Twice I had slow leaks repaired (different tires), and today I had a flat checked to determine if it was fixable or not (it wasn't). Each time I've called to see if they were available, been told to come over. Each time I had an "oh s#!t" moment as they were busy. No worries, every time my car was taken right in and the problem resolved promptly after I arrive. The cost has always been fair, less than I expected. I highly recommend them for quick service at a reasonable price.
