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June 2017 by Barbara S.
Our high school has used Caltronics for many, many years. We currently have 5 Caltronics copiers. Their copies are amazing and take a lot of really torturous abuse. They really "take a licking and keep on ticking." Chrissy Beretta, their Customer Service Manager, is truly an angel from heaven. She is never too busy to respond to our needs for assistance and questions with patience, friendliness and helpfulness. Chrissy literally knows these machines inside and out. Dan DeMaria, Branch Sales Manager, is also super knowledgeable, helpful and friendly. I must admit these huge copiers intimidate me a bit but with Chrissy and Dan having my back I always know I can reach out for help. Thank you Caltronics!!!!
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March 2017 by Jayne Billmann
Excellent training. Zack is friendly, easy to understand, and works well with everyone.
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March 2017 by Cherie Hammer
Caltronics has always been very supportive and helpful to our non-profit. They are a pleasure doing business with!
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March 2017 by Caroline Cheung
We've enjoyed our long-standing relationship with Caltronics. One of the main reasons that we stay are their employees who respond to service calls or conduct trainings - they've all been professional and top-notch in terms of knowledge and expertise with the machines and very patient.
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August 2016 by Rox R.
Caltronics is responsive to our needs. They are helpful, friendly and are happy to show us how to better use our machines. Thank you Zack for your training. Dave you have been great to service our site. Thank you for your continued service.
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August 2016 by Cathy W.
If you have copier needs, Caltronics should be your first call. We recently needed a new copier in our library for our students to use and Allen D. came out and helped us determine the best copier for our needs and budget. He listened to our needs and steered us in the right direction without high pressure sales to get something we didn't need. When we put 2 new copiers in our staff room for our teachers 2 years ago, Zack R. came out a couple times to train teachers, staff and parent volunteers on the machines. He was very patient and explained how they worked until we were comfortable using them on our own. And whenever a service light comes on or there's a jam I just can't clear, the service technicians are quick to come out and solve the problem with a smile on their face! Thank you, Caltronics, for being awesome!
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March 2016 by Patricia Leader
We received a new Biz Hub copier, and along with it, personal training in the use of the machine. We are very pleased with the service we received from Caltronics, and the ongoing support that they offer. Our service rep, Zack Romero, is an excellent resource.
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March 2015 by Russell Hall
Caltronics has been a pleasure to work with. The representatives are kind, patient, personable, professional and very helpful. Their training on our copy/print machine was excellent. Our machine has been handling like a dream. So far, everyone is quite satisfied with it and like it much better than our last (Xerox) machine.Would definitely recommend Caltronics and our Konica Minolta machine.
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September 2014 by Lillie S.
Zach R. and Chrissy B. with the Caltronic Business Systems' Customer Education team have been so incredibly helpful to me and my colleagues! My office recently had a new Konica Minolta C454e installed and Zach gave us the best run-through of the machine I could have asked for. He was very patient with all of our questions and has since offered countless over-the-phone assistance. He has even made a "house-call" when I had a deadline that needed to be met and I was having trouble with formatting. I'm not the most technical person, and both Zach and Chrissy have a way of explaining the processes in a way that I can understand and follow. THANK YOU Caltronics! You have a great team!
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August 2014 by fran t.
Give me Zack Romero and Clatronics any day of the week...Zack came out and gave us the best and most informative education on our new Konica Minolta C554 Series printer and with all the bells and whistles this printer has that's lots of education. Zack was the very best at explaining to this novice how easy and smart this new printer happens to be. Thank you Zack for going above and beyond in your area of expertise and by far making sure we return to Caltronics again for our business machine needs. Caltronics "Hip Hip Hooray!"
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July 2014 by Rose Marie M.
So far, we are enjoying our new copy machine, scanner, and multi-tasker! The technical assistance we received was wonderful, and feel confidant that they are standing by, as we navigate the learning process. Thank you Brandon and Zack!
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July 2014 by A W.
I've used Caltronics for two offices, once in Fresno for 5 years and in San Francisco, we use either the Sunnyvale or San Jose office (I'm not really sure which office dispatches our service needs.) Either way, both times I have been the point of contact for purchase, resell, maintenance and other related leasing of the Konica photocopiers I've used for almost 13 years. Caltronics was introduced to me in Fresno and we had the absolute best, 100% client service ever! When we desperately needed a new service here at my current job in SF, I remembered Caltronics and had a new machine in in a month. Our 5 year lease just expired, and we now have two machines: a new Konica for our main office and the refurbished Konica we just paid off as a backup unit. I highly suggest Caltronics for rapid and professional service.
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March 2014 by Sharon S.
We have contracted with Caltronics for copy machines for many years and the customer service is outstanding. Chrissy Beretta is an amazing trainer and responds quickly. personally and enthusiastically when we have a need. She makes us feel we are their only customer and the most important people in the world to them at that moment.
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June 2012 by Mary L.
Our company has been a very happy customer of Caltronics for years. We continue to lease our equipment and carry a service contract with them because of the superior service they continually provide. In this very competitive market the only thing that can set a company apart is the service. The product is quality and the pricing is competitive. We know because we review this when we upgrade or the lease is up. We always go back to Caltronics because they make us feel like we are their most important client. An we only have one piece of equipment. However, our Konica printer is very important to our daily business. We use it all day long so we need it up and running. Caltronics responds immediately and fixes whatever is needed promptly and professionally time and time again. The entire staff: the sales reps, the office support and the technicians all contribute the the success of the operation. I highly recommend Caltronics - You will thank me!
