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March 2024 by SJ Laters
Timely estimate, texted w almost daily updates, worked seamlessly w insurance, ready on time, cleaned immaculately inside and out. Repairs, mostly cosmetic, undetectable.
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March 2024 by Katie Manchester Ha
Caliber made our vehicle look and feel completely brand new after an accident. They were communicative, professional, and kind. Highly recommend.
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February 2024 by Vishwa Prakash A
A professional body shop. Although the labour charges are on the higher side, they did a good job of fixing up my car's rear. They did a good inventory of parts that can be re-used and those that had to be ordered new and made sure they all came together well enough that you couldn't distinguish between the old and new. They gave regular updates about the progress and then delivered on the committed time. The service agent even stayed longer beyond work hours to explain all the fixes to me in good detail.
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February 2024 by Frank David
First class place with very competent and courteous staff. I can’t imagine a better place
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February 2024 by Rath Paidhungat
Our car was vandalized by some crazy person in SF. Caliber Collision restored our car . The staff of Caliber Collision was helpful.
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February 2024 by Erick Velazquez
Definitely would recommend to anyone who is in the unfortunate position of getting in a car accident. Gerson and his team made it painless, quick, and fast.
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February 2024 by Rocklin Curtis
Great people! Really accommodating and understanding! Would recommend to any and everyone!!!
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February 2024 by Sally Trieu
I love Caliber Collision service, great teamwork, excellent job, very friendly and kindness, response message every day, I recommend Caliber Collision service
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February 2024 by Jin Y. Kim
Friendly staff, daily progress update, and good quality of work (got my roof pillar replaced and repainted)
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February 2024 by Veer Kumar
Repair are done good but no professional handling of vehicle, new scratches. May be due to small shop and all vehicles are cramped up.
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February 2024 by Mike R
Great communication through the entire process. The end result was exceptional.
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December 2023 by Maureen Griffin
The unfortunate situation of a car accident is the accident itself and then the process of obtaining the police accident report (ensuring it includes the witness report), car insurance process and finding a reputable car repair company/shop.Fortunately, because Caliber Collision is on the list of State Farm’s vendors (I forget the actual “official name on State Farm’s internet site”). Caliber Sunnyvale was amazing and I honestly mean that because I have high expectations of certain industries, retail stores (e.g., my FAVORITE is Nordstrom and I shop there for 95% of my regular clothes), etc. and no expectations for others. The whole experience of Caliber Sunnyvale exceeded my expectations. The estimate and timeframe associated with the repair of my KIA was clear and straightforward. When I turned in my KIA for the body work, the daily or every other day texts with updates were so incredibly helpful and appreciated; plus, changes with damage found and changes to schedule of completion.Thank you, Gerson Perez, Service Advisor, for your excellent customer service, focus on details and overall friendly attitude.When I picked up my car on December 11th, the incredibly friendly and helpful Client/Service Coordinator (she is a San Jose State University alumnus like me) was so refreshing. She thoroughly explained everything to me and I appreciated it.Five stars to Caliber Sunnyvale – thank you. Happy Holidays
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December 2023 by Archana Mashetty
Kayla Ortega was very Professional. Amazing job on my infinity to fix the repairs and painting.Kayla informed us time to time to know the status of our car.Patiently listened to my concerns and acted accordingly.I recommend the service here and don’t forget to meet Kayla.
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December 2023 by mudassir ahmed
Excellent customer Service! Kayla, Gerson, and Victoria answered all my questions and kept me informed about my vehicle which was being worked on.I Definitely recommend
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December 2023 by Alexandria Trevino
Clean. Smells really nice. Super fast service. Comfortable lobby couch. Organized. Super nice employees. Really accommodating. Great service- always smiling. Positive environment. Friendly atmosphere. The best looking auto shop I have ever been to. I will most definitely be back!
