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December 2023 by Harsimran Hundal
I went here for my lower back pain. They changed my PT after the initial PT who evaluated me. There was no communication between the two PTs. Also the PT sessions were not beneficial as the therapist wasn’t confident nor experienced enough to provide a good constructive feedback.The manager called me later and when I provided her with all the details - she just sugarcoated everything and said thats the best we can do and that I can keep coming for a few more months with no guarantee that the pain can be eradicated.I would not recommend this place.
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December 2023 by Felix Durairaj
My experience with BreakThrough Physical Therapy has been marred by deceptive practices, particularly in their pricing structure and their misleading assertions regarding network affiliations.I was appalled to discover an undisclosed $8 service charge per visit added to my bill, a fee that was neither disclosed during our initial conversation nor highlighted in the service contract. This lack of transparency in revealing additional charges is unacceptable and significantly impacted my trust as a customer.Furthermore, BreakThrough Physical Therapy claims to be an in-network provider associated with my insurance, but this claim is misleading. Their affiliation barely qualifies as in-network, established only through a discount program rather than authentic in-network status. This intentional misrepresentation led me to believe I would receive the benefits of an in-network member, only to realize these benefits were limited and not as advertised.I ended up with a $680 bill for 5 visits.The failure to disclose extra charges and the misleading information about network affiliations at BreakThrough Physical Therapy is utterly disappointing. Customers deserve transparent and honest dealings when making decisions about their healthcare services, yet BreakThrough Physical Therapy's practices fail to meet these basic expectations.I strongly caution potential customers to thoroughly inquire about all potential charges and network affiliations before considering services with BreakThrough Physical Therapy. It's disheartening to encounter such deceptive practices in a business that should prioritize integrity and honesty with its clientele.I seriously hope BreakThrough Physical Therapy revisits its business practices, adopting transparent policies regarding pricing and insurance contracts/affiliations. Until these misleading practices are rectified, I cannot recommend their services due to the breach of trust caused by these deceptive tactics.
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November 2023 by Ying Li
I injured my ankle and was trying to heal through physical therapy before considering surgery. My friend recommended BreakThrough Physical Therapy. I worked with two physical therapists at BreakThrough in the past 6 months and recently graduated from the program. Both of my PTs are more than awesome -- they are very experienced, professional, friendly, and caring. I not only healed without the need of going through surgery, but also became stronger, more flexible, and more stable in general, let alone learning lots of useful information and skills about physical health and daily practice. Besides PTs, other staffs are also very professional and helpful. It's easier, efficient, and happy to work with them! I really appreciate the help and care that I have obtained at BreakThrough and would like to recommend it to those who are considering physical therapy.
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October 2023 by Saumya Shah
I had multiple injuries in the arm and groin. I was quite stressed and was wondering if I would ever get back to normal. I worked with Daniel Chen. From the very beginning, he clearly explained to me where exactly the injuries were and the timelines for getting back to normal. The exercises he suggested were simple and he explained the forms and the movements very well, so I could do them at home even when he was not present. My progress was along the timeline that he had described initially.I am now back to normal and have been training in the gym like I was before I got injured. Very happy with Daniel Chen's physical therapy sessions!
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September 2023 by Shreepadma Venugopalan
I was referred to this location by my doctor for physical therapy. I called to make an initial appointment and the front desk started walking me through the take in process for a new patient. Once, they learned that they are out of network with my insurance, the front desk person said there is a very volume of calls coming in and they have to drop me off. This is disingenuous and passive aggressive. I would have preferred they had instead said we cannot deal with out of network insurance plans.
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August 2023 by Bonnie Harms
I am a Grannie in my late 60s. I love picking up my grandkids and playing with them. About a year ago I was having a lot of shoulder and arm pain from heavy lifting. I went to Break Through Physical Therapy and Dr. Osario put me through a tailored routine using stretch bands. He questioned me about my physical health goals and fine tuned my exercise routine. My routine wasn’t hard but sticking to it was hard. Y he pay back was awesome and certainly well worth the time involved. My posture is better and I feel stronger. Another benefit is my under arm wings are tighter. Every visit to the therapy center was uplifting as Dr. Osario is professional, knows what is needed to promote comfortable movement. At the same time he is friendly and funny and makes everyone feel at ease and know he really cares about his patients. Thank you Dr. Osario!
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May 2023 by Noam Z.
I'm so grateful to have found the physical therapy team at BreakThrough Physical Therapy. During my winter vacation, I started suffering from lower back pain that limited my ability to perform basic daily tasks. I received shots and meds but that only gave me temporary relief. With their help, I was able to overcome it. Alexy, my therapist, was very professional and knowledgeable and provided me with easy exercises to strengthen my body and restore my movement. What really made the experience great was that after a few weeks, not only did the pain diminish, I was able to perform my other activities better than before. I highly recommend BreakThrough Physical Therapy for anyone looking for exceptional care and results! Thanks Alexy!
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April 2023 by Petar M.
I am writing this review to express my gratitude and admiration for my physical therapist, Ruchira. After visiting a couple of doctors and specialists who were unable to provide relief for my foot pain, Ruchira stepped in and made a world of difference.Ruchira displayed genuine interest in my well-being and created a personalized therapy plan that led to impressive results. Her sessions were engaging and dynamic, introducing me to a diverse range of enjoyable and effective exercises. This variety kept me motivated and allowed me to better understand my body and its needs.Her innovative approach played a significant role in my progress, helping me achieve a remarkable 90% improvement in my pain levels. Ruchira also provided me with valuable at-home exercises to maintain my improvements and prevent a relapse of pain, showcasing her dedication to my long-term well-being.In conclusion, I wholeheartedly recommend Ruchira as a skilled, creative, and compassionate physical therapist. Thanks to her, I am now experiencing a significant reduction in pain and have a renewed sense of hope in my journey towards optimal health.
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April 2023 by Julie S.
I was referred to BreakThrough PT for lower back pain resulting from spine degeneration and a fall last September. Lopa was very helpful in getting me from constant pain even trying to get out of bed, to being able to walk every day with only occasional breaks to rest. When Lopa was away for a few weeks, Niyati took over and pushed me even harder, educating me about the muscles I needed to work and why. I am now experiencing only minimal pain when I move from sitting to standing, and have a great home routine of daily exercises that should keep me going well. Thanks to BreakThrough's great team!
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March 2023 by Christine H.
Went to breakthrough a while back and it was great but not sure if there was a management change but just made me sign forms didn't sit down with me to explain implications of the charges. Had the hardest time scheduling appointments, they never picked up the phones and the only time they were super responsive and attentive was when they asked me for money. I also used to get ice and stim etc they felt way more patient focused back in the day
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March 2023 by Huned Lokhandwala
I came to BreakThrough when I had a horrible back injury.I had herniated disks, and I had back pain when I tried to walk and back pain when I would even cough.This was my second time working with Breakthrough as last year they helped me recover from a knee injury.This time Melinda who was an amazing PT.She showed me the proper back stretches, correct weight lifting form, and helped me to recover.Melinda helped motivate me throughout my journey through easy to follow exercises and stretches which helped relieve my back pain, and allowed me to get back to my day to day activities.After a couple I slowly began lifting weights, under her supervision with careful detail to proper form, and I started walking regularly now as well.Towards the end of my program, Melinda helped me to slowly work on starting jogging again, at first only a couple minutes at time, and she helped watch and correct my running form as well.Special Thank you to Melinda and Breakthrough for changing my life, now a few months later, at the age of 40, now I run 5 miles a day and lift weights 5 days a week.This was only possible to the exercises and stretches that Melinda gave which helped me recover, and teaching proper exercise form to make sure I don't injure my self again.Bonus thanks to Steven who I only saw again for one visit as a substitute and I just mentioned that I had a bad neck crick that day, and he helped show my some nice rotator cuff exercises that helped recover from that quickly as well.
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March 2023 by Neema Bhavsar
I was recommended this place by a friend of mine who got her ACL surgery done. She made a great progress with Melinda snd recommended her. I had serve knee pain and Melinda helped me with my recovery. She has great patience and educated me with the root cause of the problem and how to fix it. She listens and is very empathetic towards her patients. I was able to recover very fast and able to resume weightlifting and hiking. I greatly appreciate Melinda and highly recommend her. Thank you so much Melinda.
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February 2023 by Rajesh John
I went to Breakthrough for PT, after my shoulder surgery in May 2021 (rotator cuff + biceps tenodesis) . Danny Vu was highly recommended by a friend. So I went with him. Needless to say that he did his magic and some more. He put me at ease throughout the whole process, starting from the early passive phase to the later active phase where I regained mobility and strength. Within 6 weeks of the surgery I was able to do most of my day to day stuff without any problems. Within 6 months I had regained most of my range and strength. Today I am extremely happy with the outcome of my surgery and PT.Danny was also very thorough in terms of making sure that my PT sessions were approved by my doctor and covered by insurance. I was also very happy with the staff at the front desk. They were very prompt and thorough with the scheduling. I also need to mention the staff who iced my shoulders after the early sessions. They were very professional and friendly.Overall I would highly recommend Breakthrough and its wonderful staff to anyone who is looking for PT services in the bay area.
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February 2023 by Supriya Jois
My recovery program helped me strengthen my knees and gave me a lot of confidence to re-start exercising regularly (after suffering an overuse injury) - thanks to Daniel Chen and the BreakThrough team for supporting me in my recovery journey!
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December 2022 by Antonio Ablao
Ruchira, you did a great job and I’m very satisfied about your worked performance. Besides, you are a nice person you’re amazing. Thanks for your helped I am fully recovered now no more pain and back to normal life
