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October 2023 by Lisa M.
I purchased a custom so called "chesterfield" style sofa from here and it was probably the worst sofa I've ever purchased not to mention it was the cheapest faux leather although promised it was genuine bonded leather. I would give ZERO stars if I could. First of all, the chesterfield didn't even have the roll over on the back side of the couch like a real chesterfield style. It was flat and I ordered it to sit in the middle of the room and it looked horrible and cheaply made. Then the cheap fake leather was basically deteriorating within a year and cost more than amazingly great quality leather sofas. I cannot believe I gave away my real leather sofa for that piece of crap.
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October 2023 by Lisa M
I purchased a custom so called chesterfield style sofa from here and it was probably the worst sofa Ive ever purchased not to mention it was the cheapest faux leather although promised it was genuine bonded leather. I would give ZERO stars if I could. First of all, the chesterfield didnt even have the roll over on the back side of the couch like a real chesterfield style. It was flat and I ordered it to sit in the middle of the room and it looked horrible and cheaply made. Then the cheap fake leather was basically deteriorating within a year and cost more than amazingly great quality leather sofas. I cannot believe I gave away my real leather sofa for that piece of c***
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March 2023 by brian g.
John is a great guy and has done really, really good work at very fair prices for us a couple of different times now. He and his team first built us a couch. We love it. We've had it for 5 years and it's solid as a rock and still looks great. We recently had him reupholster a set of barstools for us too and he did an incredible job on that as well. Thank you, John! We appreciate your work.
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December 2022 by Cindy Wedel
John was great to work with. He came to the house with a wide variety of samples and gave us a quote on the spot. As a seamstress, I understand how hard it is to take something already made and remake it. John did a great job. He was upfront with me on costs and timing. He picked up the sofa and chair and returned them fully wrapped and protected in just over a week. I love supporting a small business and making the sofa I love last longer.
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December 2022 by Derek W.
John was great to work with. He came to the house with wide variety samples and gave us a quote on the spot. As a seamstress, I understand how hard it is to take something already made and remake it. John did a great job. He was upfront with me on costs and timing. He picked up the sofa and chair and returned them fully wrapped and protected in just over a week. I love supporting a small business and making the sofa I love last longer.
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April 2022 by Saduni R.
Please see the pictures Enlarge It. John is a scammer. Cost me more than $ 7000. This company should not be in business. Not sure how they managed it this far. He gave me the option to provide my own materials. Then complained that i should have an eye for quality hand work. And my leather was not good. PLEASE enlarge the pictures and see his master stitching work. My grandma can stitch straight than this GUY!!!! The good reviews are probably from his friends and family I think. Also if there's pictures make sure to enlarge you will see that this guy can't do good work.
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March 2022 by Roupina N.
John did an amazing job reupholstering my sectional sofa, it looks amazing, like new! Very clean Lines, fabric was taught and sewn perfect. He picked up the sofa on a Monday and delivered the finished product on the following Monday just as he promised!
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September 2021 by Natalia P.
I really wanted to like this place. I ordered a custom MCM style couch based on photos from their Instagram. I was hoping to be able to support a small business and avoid buying cheap garbage furniture from big box retailers and online giants. This isn't it besties
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June 2021 by Ellen A.
Be warned - John insisted I pay everything up front to upholster my vintage chairs even though I questioned that practice. He claimed it was necessary for the job even though he had a remnant of the fabric! I paid him by check almost $1000. Then the place had a fire. It was terrible of course but John has avoided me and refused to return my deposit let alone reimburse me for my vintage chairs (which are valued at high price by collectors!) I have to wonder - did he set the place ablaze himself? I should have followed my gut when I smelled a scammer who insisted I pay all up front by check. Perhaps the other folks who have been ripped off by them would want to sue together? Word of advice to everyone else - stay far away from this shop!
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May 2021 by Jay C.
The best furniture purchase I have ever had! I was in need of a couch for a new house and I was moving in 3 weeks. I looked online and in retail stores but the only sectionals I liked were anywhere from 2-4 months for delivery. My sister recommended John and U Design it Sofa as they had built 2 custom couches for her as well as re-upholstered an antique chair. I have seen all three and they are beautiful so I gave John a try. He came to my house and worked off photos I had from a sofa I liked and found online. He suggested a few changes/improvements to the design that I love now I have used it for a couple of weeks. He finished the custom built couch in 2 weeks AND came in about $400 less than the retail store I found the photos from!!! I am more than pleased and have gotten compliments from everyone who has seen the couch. Go see John right away if you are in the market for the perfect sofa and don't be afraid of the cost of a custom built sofa, his prices are so affordable. I will never go anywhere else for any future furniture needs!
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April 2021 by Em E.
Friends, I know couches are expensive and it's really tempting to believe you've found a hidden gem - a local family of furniture makers, who keep costs down by cutting out the middle man. The showroom is modest, but full of enough delightful things to make you think "Holy s*$&, I could get a Restoration Hardware type couch for a decent price!" However, I'm here to warn you away. Do not let those things tempt you into ignoring all the red flags. Is the company U Design It Sofa? Or is it what their Instagram account says - "Local Sofa"? If you do some digging with their business address (11679 Sheldon St #1504, Sun Valley, CA), or search for John's business number (818-381-6338), you'll find numerous business names they've used over the years. When the complaints get loud enough, they rebrand and continue. They do not stand by their work, and I'm out over $2k because of it. Bought a couch and a chair from them, went through the whole design process with John, who was gruff but also charming. Paid the deposit, when the furniture was ready, John came and delivered it himself. Beautiful work. Beautiful! Quickly things went sour, though. The couch stuffing is wildly uncomfortable, and worse, the stitch work was miserable. Buttons started popping off two months later, despite very light use (pandemic era, no guests to sit on couches type of use, here). After TEN buttons came off, I contacted John, but we were in the middle of lockdown. He said he wasn't sure why the string wasn't holding, maybe they used the wrong kind (??!!??), and he'd come repair it when things cleared up. Totally fine, understood, no big deal. Had to harass him to come do the work, but he came himself and restitched the buttons on. Once he was done, I came to look and was horrified to see he'd loosely attached the buttons with thick white string to the couch. The style is tufted, but he didn't pull the buttons tight, so they just sort of flop around on the surface, like weird ornaments. You can't sit on them. Some have popped off again. Before he left, I asked him why he didn't make the stitches tight so that they tufted, like they were supposed to. He got very mad and yelled "That's the best I can do! Okay?" Without another word, he stomped out of my home and left. I tried to contact his daughter, who runs the marketing for this business through social media, but they promptly blocked me and deleted all of my messages. So now I have a 2k couch and chair set, in the tufted Chesterfield style, missing half it's buttons. Run, don't walk. This ain't it.
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March 2021 by Brianna J.
Do not come here, John is a scammer. My sister paid almost 1k for her sofa to be reupholstered and she got bamboozled. The stitching was completely mediocre. The seams on the seats do not align. She asked John if he inspected the couch before it was delivered and he said yes. How can you miss a hole like this ? He blamed the fabric and refused to redo the cushions. We've used the same fabric for multiple upholstery projects in our house with no issues. It was not the fabric, it was the seemtress ! Listen to the reviews people.
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October 2020 by Mark P.
We have used U Design it Sofa 2 times now and love our new reupolstered sofa! John built our sofa years ago and with pets and our young son jumping on the sofa WITH SHOES the sofa needed to be reupholstered. The team did an amazing job. Thanks U Design It Sofa Company!
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August 2020 by Brian L.
The mid-century sectional that I bought from John was the best purchase I have ever made for my house. It looks amazing and is incredibly comfortable. I found John's ad by chance, but I am so glad that I did. I had been to some retail stores and I would have had to wait 8 weeks to get the couch. With John, it only took one week. The couch that I bought from John was not only less expensive, but I am so much more happy with it. John was a great communicator and a true professional when he delivered the couch on time. I don't really write reviews online, but I felt compelled because I was so impressed by my experience here. If you are buying a new couch, this is the place to do it!
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July 2020 by Cortney S.
John built my sofa almost 10 years ago and I recently had him reupholster it to give it a fresh look. Amazing work, I now have a new sofa to last another 10 years. Thanks!
