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March 2024 by David Joseph
Its okay to shop here but I've noticed that their prices have gone up on such items as meat and poultry. I'm thinking of switching my shopping to Vallarta or Superior Warehouse.
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February 2024 by Paul Thompson
Love the sushi
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February 2024 by Eco Regreso
Excellent deli selection and the gentleman behind the deli counter is always super friendly and full of information on all the food he serves. Better produce than most grocery stores in the area, but no freshly made sushi here
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February 2024 by Angel Jones
This location is ridiculous I’m in Sun valley every morning so it’s hard to find another but sheesh there’s an issue every time I come. No bathrooms, early in the morning they want you to self check out just for the items barcode to not work so someone isn’t scanning the supply when it arrives. Now I’ve got to leave all my stuff here yall make peoples lives inconvenient in anyway you cna I just wanted my damn yogurt and c4
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January 2024 by Grant Vardanian
All necessary things in one place
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January 2024 by Alejandro Cuevas
Highly recommended, very stocked
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December 2023 by Annel Pineyra
Worst customer service. Was going to purchase a deli item that was marked down with several others . One was not physically marked down. So they wouldn't give me the mark down price. Manager didn't even want to walk over to check himself. Rolled his eyes at me when i suggested he check himself. Another associate did for him. Came back with a pic showing me they were not but Cleary were. Anyway keep your manager special. Throw it out and mark as a loss. Good job
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November 2023 by Tara Tidoni
I was stopped at the exit by Willy the "security guard" who accused me( using the phrase "you people" referring to people who use EBT to shop, Willy made it very clear that he "cannot stand EBT users" and how they're "trash"...)Willy stops me and loudly accuses me of trying to leave the store with items I didn't pay for....he searched my purse, my shopping bags full of items I had reciepts for that I had purchased only seconds before being stopped, blocked from leaving the store and searched, as well as falsly accused of a crime I did not commit.Upon finding that I was not in fact a theif, he offferd no apology, neither did Wendy who also accused me and demanded I provide proof of purchases, which I did.They offered no apology, only becoming more arrogant and discriminatory against us "trashy EBT users" who Willy hates...This is now the 3rd time I've been stopped and accused, harassed and searched 0nly to be found to be an Honest paying customer.How is this okay?Where is the upper management regulating these awful employees and why has is become the norm to be treated this way while just trying to buy food to survive on that I always PAY FOR?I think it's time to consult an attorney cause I heard that type of behavior is illegal
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November 2023 by A Real Human
I don’t think that self checkout: we should have to pack our carts then go get the bags we purchased to them and then use the bags, I’ve taken my money back
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October 2023 by Melissa
I have been shopping at this location for a long time, and it’s horrible now. The new deli guy is never around sometimes waiting for 5-10 minutes for help, and it’s possible because he’s always alone, and has no help. They don’t have any cashiers in the morning around 8:00 am always having to wait for them to page someone and whoever James is they page him multiple times and he never comes. The new security guard accused me of stealing water that I had under my cart which I didn’t it was on my receipt. I’m done shopping here after 10 years I will drive further just to get better service from now on.
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October 2023 by Gabriela Vargas
DONT GET ANY GIFT CARD IN THIS LOCATION!!! YOU PAID AND GET THE RECEIPT AND THEY GIVE YOU THE GIFT CARD WITHOUT FUNDS AND THEY CANT HELP YOU TO GET UR MONEY BACK OR HELP YOU TO RESOLVE THE PROBLEM! I GOT 3 GIFT CARDS THERE PAID WITH MY DEBIT CARD AND GIFT CARDS WERE WITHOUT FUNDS
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September 2023 by Kevin Wayne Donabedian (Mr. Wizard)
Try to avoid this Ralph's if you can. 10 out of 10 times I've had a bad experience at this particular Ralph's. It's usually overcrowded here due to the large amount of retail shops at this strip mall. A lot of items tend to be out of stock often. Don't bother asking the employees to look in the back for any back stock cause they give you the runaround about not able to open up any pallets of stock. A lot of the workers here have bad attitudes and act cavalier about it. The deli employees avoid calling your ticket number for as long as they can and they avoid eye contact with you. They almost always shut down the deli 15 minutes early too. This time during checkout they expected me to bag my own groceries as if this store is a Food4Less. I always bring my own bags so I don't have to pay a lousy 10 cents a piece for them and will collect 5 fuel rewards points for each of my bags used. But they never credit your account for them and act upset if you tell them they need to credit your account for them and will give you the excuse that it's too late because they already wrung up your order. Last time I was forced to come to this Ralph's and after ringing up nearly $300 of groceries and arguing with them about not crediting me 13 bags worth (65 points) I made them return all my groceries and then went up the block and around the corner to the Food4Less and bought all the same groceries and wound up spending less than $200. I've ran into a couple employees at my own Ralph's at Van Nuys and Burbank who used to work at this Ralph's and they agreed with me about how bad this Ralph's is and we're glad to transfer out from there.
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September 2023 by J S
The nightshift manager is very rude and unprofessional. Has a horrible attitude. This is the only location in The Valley I have problems with. I can see why the employees don’t stick around.
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September 2023 by David Mendez
Good people employed here. Store is well stocked and clean.
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August 2023 by Alex Ho
Michaela -I think her name was- (sorry if I spelled it wrong) at the the cake section was very nice and helpful, I wanted a cake but without all the decorations on top and she helped me with my request even though I asked for a lot.