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December 2023 by Mark B.
If you want great customer service from your bank, then you should use Mission Valley Bank. I have business and personal accounts there, and I highly recommend them. Sincerely Mark Beaulieu from Aamco transmission and car care of Santa Clarita
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October 2023 by Teresa T.
I've been a loyal client of Mission Valley Bank for over a decade, beginning our relationship in 2012, and I can't help but sing their praises. To put it simply, it doesn't get any better than this! Over the years, my partnership with Mission Valley Bank has grown, with two business accounts and a family trust account under their diligent care. The dedicated team of bankers at Mission Valley Bank has consistently proven to be more than just financial experts; they are true partners and trusted advisors, making my banking experience an absolute delight. What sets Mission Valley Bank apart, in my opinion, is their unwavering commitment to the success of their clients' businesses. They have a unique ability to provide the personal touch often lacking in larger financial institutions. When I walk through the doors of their branch, I'm not just another face in the crowd. Instead, I'm greeted by name, a small but meaningful gesture that speaks volumes about their dedication to building genuine, long-lasting relationships. While Mission Valley Bank retains that heartwarming community bank feel, they are also impressively equipped to manage all aspects of my financial needs. This duality, blending personalized service with comprehensive financial solutions, sets them apart as a truly remarkable institution. It's reassuring to know that Mission Valley Bank has me covered regardless of the complexity of my financial requirements. Reflecting on my banking experiences, I appreciate the profound distinction between community banks like Mission Valley and their larger counterparts. I'm genuinely grateful for Mission Valley Bank's unwavering commitment to putting the community first in community banking. They have consistently demonstrated that they are not just in the banking business; they are cultivating lasting partnerships and nurturing the prosperity of the community they serve. In conclusion, Mission Valley Bank has been the cornerstone of my financial well-being and the growth of my businesses. Their dedication, personalized approach, and comprehensive financial solutions have left an indelible mark on me. I wholeheartedly recommend Mission Valley Bank to anyone seeking a banking partner that prioritizes the success of your business while embracing you as a valued member of their community. They have certainly earned my trust and loyalty, and I am excited to see our partnership continue to flourish in the years to come.
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October 2023 by Richard
Like all other banks that profess customer service and intimacy, Mission Valley could care less. It's about transactions and what you can do for me yesterday.Do not buy anything they are selling. Go to your local Credit Union that actually appreciates you as a person or business, not as a transaction.
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April 2023 by Ann N.
I have banked with Mission Valley Bank since it was founded many years ago and they have always been very helpful. I was able to get my PPP loan through them when it was impossible to go through the bigger banks. I strongly believe that it's best to have my money in a smaller regional bank like Mission Valley. It's much easier to get to the person who can solve issues.
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March 2023 by Eileen C.
Do not consider a small business loan with this company. Their rates are as aggressive as any predatory loan company and they have an archaic underwriting process. One missed payment, which was discussed at length as to why, and they will employ a loan shark type collection attorney to begin an extensive harassment and bullying process. They file suit after suit against small business owners in an climate when traditional lending is complicated. They take advantage of this and aggressively seek businesses they can lock into a 60% interest loan. They collect so much interest on the front end, that you will not even make a dent in any principle balance for likely a year into paying. Stay far away from this unscrupulous bank.
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October 2022 by Rodrigo Vargas
Great customer service on the phone, unfortunate wasn't able to provide me with a loan but gave me great references.
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April 2022 by vik singh
Amazing customer service and flawless loan process with William. Definitely looking forward to to doing more business with them .
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March 2022 by C fish
Rude disrespectful and financially discriminated against you that's what this bank is about
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March 2022 by B King
Bank of DMV
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November 2021 by John Eh
I wouldn't even think of banking anywhere else.
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September 2021 by 北美韭菜
Unprofessional
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April 2021 by Sandy Stein
Mission Valley Bank routinely provides complimentary webinars and events that are geared toward helping small businesses succeed. These events are well thought out and important to a small business owner as myself.
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October 2020 by Teresa Todd
Thank you, Mission Valley Bank, for providing great quality programs to help businesses succeed. The Business Growth series with Ford Saeks has really helped me focus on the trajectory of my business. I love the value-added I receive from Mission Valley!
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April 2020 by r c
no longer with this bank. But when people say there is no customer service at all. I have to wonder if she went into that branch. Everyone at the Sun Valley branch was helpful friendly, and would always go the extra mile to make the experience worth while.
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February 2020 by Lani Rey
Love the personal touch.
