8:30AM - 4:30PM
175 E Olive Ave, Burbank“I love UCSCU!! My husband has been a member since the early 90s. I joined his accounts when we got married. Our kids joined as they got old enough to need their own accounts. Our youngest got a great rate on a car loan and it was super easy. We always get excellent service and we are treated very well whenever we come in. Several times I have called with a question or an issue and the staff helps me without ever treating me like an inconvenience. I love the way online services have grown over the years. I appreciate being able to zelle my rent payment and receive zelle transfers from my kids for the shared phone plan. Being a non employee, I will always miss visiting the actual Universal branch (employees only now) but Burbank has never let me down and I understand this change came from the company and not the credit union. Thank you UCSCU for being SO MUCH better that all of my previous banking experiences and giving us the resources to teach our children about banking in a safe, welcoming space!!”
“Just opened an account today at this office and the process was so easy & the customer service was beyond great! Omar Quirarte was the financial service officer who helped my mother open her account and he was so patient and kind. We had gone to a bank before and the customer service with elderly was poor. THANK YOU Omar for all your help today! You deserve 5 STARS!”
“Manny did my MRI, he was fantastic. The guy who checked me in was handsome. I liked his slicked back Italian looking hair. He was sweet and got the door for me. I regret not getting his name. Xoxo -Alaura”
“Ume is an exceptional Credit Union and I’m stating that as a person who has worked with 3 different banks and 2 other credit unions for both my personal and business accounts. I stopped my search for others after I came across Blanca at Ume, who had made a great deal of difference for me through her friendliness, attentiveness, problem solving ability and how fast she was able to get everything situated. I’m so lucky to meet Blanca / Ume and I appreciate them for helping me with both auto and personal loans with very reasonable rates and terms. I’m extremely satisfied.”
“Van Nuys has provided exceptional customer service. Alyssa Joske helped me opened my checking account and was very detailed in explaining all the information. Steph is very kind in helping me with my deposits and withdrawals. Andy is great too. Everyone is very helpful. I recommend good service.”
8AM - 5PM
535 N Brand Blvd #1150, Glendale“There hasn't been one time that I didn't enjoy speaking to this team. Every time I have an issue they are right there to walk me through it, ALWAYS! This last time we spoke with Joe & Ernesto and it was a pleasure, they set us up with a new terminal and it was a breeze. Thanks guys for always being there for us :)”
8AM - 5PM
16150 Sherman Way, Van Nuys“Having been a customer for at least 4 decades with LAPFCU in Van Nuys CA, I have yet to take the time to thank their exceptional employees; this particular recognition is for Eileen. Eileen has been supporting us for a considerable amount of time; every encounter has been a 5-Star experience. She is always knowledgeable, personal, and professional. Thank you so much, Eileen.”
10:00 AM - 9:00 PM
821 Americana Way, Glendale“I love this banking cafe! I come here very often to get work done and don't like the library because it's too quiet, so this is the perfect place. They have a bunch of seating available which is good because they are usually always busy. They even have private study rooms that you can take based on a first come first serve basis. The cafe inside is good as well but overpriced. The staff is also very approachable and friendly! They are very inviting and helpful. Overall, I would skip on the coffee but definitely my favorite place to get work done!”
“Always has been the greatest place to come for your banking needs. Have been a member for 25 years. Customer service is great. Small but true they have a big ❤️.”
“I have been a member of Logix since 2011 and I am very pleased. The staff has been friendly, knowledgeale and always willing to assist. I am impressed with their online banking platform- it is user-friendly and convenient. Highly recommend for the saving rates alone.”
“Great space with strong internet, and thank goodness it keeps long hours, it’s a safe haven for any one who needs a break from all the shopping and hubbub
Kid-friendliness: Tho kids are welcome, there are a lot of people working on their laptops- and only 1 connect 4 set to entertain the kids. Still good to catch a break and grab coffee”
“I am proud to write this review of MANDELL & MOVSESIAN. I have worked with Michael and Patty for several years now. They treat everyone of their clients as if they were family. I am amazed at the level of oversight that they provide. I see them often, as they care deeply about each one of their clients and consider them the best at what they do. They operate with a high level of integrity and transparency which I appreciate! Particularly important, as I serve a vulnerable population! I highly recommend Mandell & Movsesian!”
“Not since I was a young boy/teenager/young adult visiting my relatives in the 475-person (+/-), very, very small town of Chamois, Missouri, have I even felt remotely close to the level of hometown, highly personalized financial services that you receive everyday at the GFCU. While all of their employees are awesome, the two that I have dealt with and who have taken care of me perfectly (not an exaggeration) for years and years are Branch Manager Laura M. and VP of Operations Arpi K.! I've had to go thru three major financial reorganizations, as the result of my not staying focused on my finances as I should. Laura and Arpi have treated me like a family member each and every time, and have never made me feel poorly for the way I've handled my affairs. Their second reorganization allowed me to finally purchase a brand new 2020 Toyota Camry SE, literally just one month before Covid hit, which saved my caboose, as I'm a Type 2 Diabetic! Even though I still maintain a few accounts with one of the largest banks of the Pacific West, the STELLAR CUSTOMER SERVICE I have received from Laura and Arpi from Day 1 has been ... and will continue to be unparalled! What is so astonishing to me, is that it seems to come so naturally them ... never forced. And let me tell you, throughout my adventurous financial travels with the GFCU, I've needed a lot of "hand-holding" at times ... and not once was my hand in need not being held and guided to the calming state you feel when your whole being simply knows that only your very best interest is being protected and supported by the PHENOMENAL GFCU FAMILY!! I will forever be indebted and grateful for the entire GFCU Entity as a whole ... both the institution itself and the wonderful, family-like GFCU Team Members!! With Ongoing Gratitude and Praise, Jeffrey B. White”
9AM - 5PM
8008 Van Nuys Blvd, Panorama City“Henry Aragon that works at Van Nuys Branch was very polite, friendly and well communication.He cares about his customer and he was very professional and quick at his job.He did a great and fast service to our family today.I want to thank you the branch manager to have this good well trained employees.”
“Been a member for many years. They newly remodeled the place and looks amazing: This credit union treats members like family. Many services offered. No long lines, quick and easy. I love the customer service this credit union offers, very professional.”
“Have had a long relationship with this branch. Enthusiastic atmosphere, friendly and really dedicated staff that knows how to work for the interest of both clients and the company is what makes this place great. Special thanks to MALOU who always there to resolve my bank issues :)”
9AM - 5PM
19195 Golden Valley Rd, Santa Clarita“Caring and helpful bankers. I got my personal very fast.super on-time, organized, and friendly customer service.A special thanks to Allen Hakopyan for his helpful instructions”
“I called today and had some questions and I talked to Jenna over the phone and she helped me understand everything! She was so nice and very helpful. I never felt rushed to get off the phone and she truly wanted me to understand. So nice!! Thank you :)”
“I love how team members help out new employees..Jasmin ... really go beyond when it Come to helping me as customer she is Very pleasant lady keep up the good Work..”
“Very very conscientious help and goes over and beyond to assist all customers. Very upbeat and efficient assistance in all areas of financial needs for all my friends who have been with Actors Federal Credit Union for many years.”
“I was looking to buy a new Tesla Model Y during the last 2023 XMAS season and was looking around to get a new car loan. A quick online search showed that most auto loan rates are all between 6%-8% nationwide. It seemed like it was not a good time to buy and finance a new car.So I contacted Clearpath FCU as I used to have a car loan with them before, and I was pleasantly surprised that they were able to offer the best interest rate at 6.00%, beating Tesla own financing rate and other financial institutions in this unfavorable market condition. So, I started a new loan process and was helped by Carlos Dominguez, the loan officer of the Burbank branch. Within 2 business days, I got a pre-approval letter for my loan at the lowest interest possible.Once I settled on the specific car of my choice and put down a deposit to secure the car, I sent Carlos the purchase order, and within 2 business days, a check was readily available for me to come pick up at the branch counter (I could have it FedEx to me as well but that would take another day). When I went pick-up my car at the Tesla Point of Sale, I just gave them the bank check, signed some paperwork, then drove my car away...Thanks to Clearpath FCU and Carlos, who went above and beyond all my expectations, my car purchase experience was straightforward and utterly smooth. I do highly recommend Clearpath FCU and Carlos to anyone thinking to get a loan for their new car...Cheers,~John Q.”
9AM - 5PM
6735 Forest Lawn Dr, Los Angeles“I had the occasion today to visit this branch as I did not care for the lack of courtesy that I got from my normal local Burbank branch. Straight away I was greeted with 23 ounces of respect and courtesy via a sincere how may I help you today? From this branch manager to his agents whom listened to my needs and took action to give me an update via a foreign collections matter. I left with a smile on my face knowing that they will follow through:) Easy to find parking, pleasant staff and again I was treated with a degree of courtesy which one would hope to get from their bank and where they've done business and or held an account for as long as Ive been working in the television and film industry. Looking back this same branch gave me my first loan way back when I was a runner for Epic and Vision Films in the 90s. Thus I have but good things to say and good thoughts to think of this branch and the sincere service they provide.”
“Best bank I've ever had. I've been banking here since 1995. They helped me get a small auto repair loan when I was 18 years old and ever since then they've had my back and my business. At Media City they treat you like a valued member. Since 1995 I've used them for multiple auto loans and now my home loan. What I like most about Media City is that they are nice honest people. Especially Jason in the loan department. He tells it like it is and always makes sure that anything you need goes seamlessly. Thank you Media City for being my bank for almost 30 years!-Kristi”
“Technicolor Federal Credit Union and everyone that works there is fantastic. Marina K. and her team have taken incredible care of our family for many years. They truly care about the members and are always accessible by telephone or email. Whether it has been a personal loan, car loan, setting up a new account, real estate question or navigating their site, Marina K. and others standby ready to assist. Our long-term relationship with the TFCU is a treasured one. Indeed, a very refreshing experience each and every time. Thank you, Marina K. Ten stars!”
“I've been with this bank since I started teaching 50 years ago. Always terrific team and sustainable bank. Helped me with personal finance issues greatly.”
“We have really liked this branch. It has always felt friendly, personal, and safe. Ana Quzian has been great, she is our point person there. She is so efficient and pleasurable to deal with. We are sad to hear the branch is closing. We aren't fans of another local branch. We hope the other branch, close by, gets better. But it feels like an attitude problem. The people are also nice at the Lankershirm office, but it's farther for us. But I'd rather drive farther than feel uncomfortable. Anyway, Ana, thank you for your help, always.”
9AM - 5PM
521 N Hollywood Way UNIT E, Burbank“Best team members ! So helpful with all my financial needs from the Manager, bankers , to the tellers. They all take their time to to understand my needs and solve any issues I have had in the past. 100 stars !!”
“Been a member for many years. They newly remodeled the place and looks amazing: This credit union treats members like family. Many services offered. No long lines, quick and easy. I love the customer service this credit union offers, very professional.”
“If you want great customer service from your bank, then you should use Mission Valley Bank. I have business and personal accounts there, and I highly recommend them. Sincerely Mark Beaulieu from Aamco transmission and car care of Santa Clarita”