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July 2023 by David M.
Horrible customer service by this particular Teller.Brought our blind family memberfor bank statements and a newpin was required. Teller would notallow family assistance to a blind person.When I asked for the Bank Manager, she had the nerve to roll her eyes. The Teller (Consuelo) definitely put the "hell" in helper !!!! Saving grace was Vanessa, who was the only one to not treat this situation like a spectator at a circus act, was totally supportive and sensitive to the plight of the visually impaired.
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July 2020 by Tony T.
Will never go to the City National Bank in Sun Valley. The manager very rude and not polite. Did not solve my issues, actually created a problem.
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October 2019 by United Electric Wholesale & Trading
Not a pleasant bank employees. You only get difficulties, not solutions. It is a bank, but they pretend to be a police station. Will never go to this brand again.
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July 2018 by Joe Handley
Terrible and rude! No wonder why the couple of times I've been in there it's empty!
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April 2018 by Young C.
If you want to wait over 30 min to cash a simple check this is the place for you. Slow rude cashiers, oh and on top of that they had to verify my check because she couldnt read the signature on the check??? Really??? Ive cashed these checks before at other National City Banks with no problems at all.
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November 2017 by Juan L.
If you want to feel like a crappy forgotten customer then this the place for you. Sign in and watch as they pick and choose letting others jump in front of you. Sad that such a big bank is too cheap to hire more than one worker to help the customers. Expect to wait 20-30 minutes if you need help for anything. Better off going to Bank of America or Wells Fargo.
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September 2017 by Tony A.
Rude rude rude why do I need to have an account just to get change for 20.00? Usually I'd ask for a manager to make sure I get what I want but with banks ..... I don't want to And yes thank god for yelp I can show this idiots that I'm unhappy with being not serviced for any reason why would you refuse to help someone god knows Update the next door bank " chase " didn't ask any questions I got change from