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November 2023 by Havoc
Very quick and professional experience I had, no complaints really just besides property care it seems a bit run down and dirty. Nothing the bank employees can fix it’s a management issue.
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May 2023 by Jeremy P.
Absolutely awful in every way. The line for the 1 and only ATM is a drive up. It's always busy. Awful physical location as well. Don't bother. Pay the fee at a gas station rather than waste your time here.
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March 2023 by Octabio Velasquez
Zero/nada/none/no customer service. Teller Luz has a bad attitude. I'd fire her in a second. When someone says hi, or thank you, there's a huge tenancy of answering with a smile, at the very least. Luz has no common sense. Horrible customer service from these people who use and take your money.
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January 2023 by Joi M.
i'm giving this institution 3stars only because allen the banker was most helpful. with that said and to make the long story short, feb 2022 went hiking, car got broken into, wallet stollen (my fault for thinking they won't see it) then November 2022 forged a check and got away with a large amount of money here at chase bank. to chase.. make sure ur tellers checks the signature and id correlates to the account. i know there are people withmasks that do t feel comfortable pulling there masks down but to prevent this from happening to please have your clients pull their masks down. hope anyone who reads this agrees.
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December 2022 by Cristian Lepe
I came in today to maybe open up another account and some gentleman there said it’s procedure that it takes 1 hour and he didn’t want to helpBecause they close at 5pm it was 420 pm when I arrived
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October 2022 by Ron Linares
This place sometimes is close I had to go to another bank just because they didn’t open. I updated again because on Saturday they said they close at 2 :00 guest what it was close at 1:00 really?
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October 2022 by Guillermo Aguilar
Will not recommend to open a Business Account at this location, would not recommend to open an Account at this location. I had an appointment and they didn’t even called me to notify that the bank would be close today and I made the appointment with the manager.
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September 2022 by Vicki Cerda
Too bad I can't give ZERO stars, worst branch location ever. The outside ATMs are ALWAYS broken or out of cash. Tried talking to the branch manager and he just says call corporate. How hard can it be to ensure the machines have enough cash...
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September 2022 by Sandra P.
I like Diana ,She has good costumer service. I go here most of the time. I know the ATM'S Outside don't always work but I usually just go inside
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September 2022 by Omar G.
Worst chase bank in the area. Only reason I have an account with them is because they're the closest to me. Drive thru ATM never works and the one outside in front of Vineland takes a little longer to process things. Rather waste gas and open an account with BoA or just drive to my credit union.
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August 2022 by Manuel D.
Worst service ever. Even manager Nancy has no experience. Please either update or train your personnel !Worst worst experience ever
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March 2022 by Alex Barcenas
Get it together !!!!! ATMs never work. Inconvenience
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February 2022 by Jennifer V.
The drive thru ATM and the outside ATM never work. This means the only way to get cash is through the ATMs inside the bank, but you're limited to business hours only. This is extremely inconvenient! Aside from that, the parking lot is usually crowded during the day (because people have to go inside the bank due to the aforementioned broken ATMs) and it's not necessarily in the safest area. The staff are friendly, but this branch really needs to be renovated.
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January 2022 by Yollie Lopez
I hate this bank so much!! The outside ATMS never work. The screens are always black. I come here just to end up driving to another bank. Waste of my time. I hate this bank. It’s useless !!!
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November 2021 by alus nova
Can you PLEASE GET MORE OUTDOOR ATMS!!!!!!!!!!!!!! I had to wait 20 minutes for this moronic woman to finish all her transactions!!!
