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March 2024 by Maria Aghajanyan
I had an appointment set up through my online banking that had to wait for 2 weeks. I come to the branch on the date and time of the appointment and was refused a basic banking need. There were two employees that did not want to assist.
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January 2024 by Kenneth Collier
I enjoyed my visit didn't have to wait long at all!
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January 2024 by Jose Canico
Manager very rude and unprofessional
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January 2024 by Jose Hernandez
Worst customer service!
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January 2024 by Artin G.
Do Not go to this bank no customer service and thw wait is toooooooo longggggggggggggggg
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October 2023 by Daizee D.
Please do not go to this bank unless you want all the money wiped out of your account happened to me twice now. especially don't go after 5 because the representative says the security does checks whenever and they close at 5 but won't say how they check or when.
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September 2023 by Eva Jimenez
After 50 years banking with B of A I had to close my account for two weeks. When I re-opened the account at this branch I was told there was going to be a hold on my check. I told him it was a SS check. He still did not do it. I went to the branch in Sunland snd they got my money the following day and I was able to pay the rent.This branch has smelly trash by its ATM. Their parking lot is always dirty with paper, cups, food wrappers. It is disgusting!
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July 2023 by David Oddone
This branch is continually short staffed. I have tried to talk to the manager about it and he literally ignores me and walks away. There is usually 1 or at best 2 tellers with 10 or more customers in line. Business customers get passed up multiple times and none of the managers or other employees bother to come help the line. Go somewhere else if if you can
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December 2022 by Roxana Rodriguez
I came to do a wire transfer and gillbert was amazing, unfortunately I never received the survey to say how great he was, I would personally only return just fo his great customer service skills.
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November 2022 by Narek N.
DO NOT GO HERE! My mom's debit card information was stolen and most of her money was taken out. Do not use the ATMs here!
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September 2022 by Luke Stratton
This review is for the branch, not Bank of America as a whole. Very rude staff, refused to help me with my issues, and they seemed to make my wait on purpose. The clerk I was working with didn’t know the answers any of the questions I had, and both of her managers I spoke with had condescending attitudes. I have 3 business accounts and an several more personal accounts with Bank of America and I’ve never been treated this way. My rep in Denver is awesome. Check my other ratings: I almost never give one star. Avoid this branch like the plague.
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August 2022 by Toby Balas
Walked in and waited in line while the 2 customer on front of me where helped.
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October 2021 by Geo Escobar
Worse branch ever. Over Half hour on line to cash a check...tellers slow and talk too much to customers unrelated to their business conducting
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July 2021 by Roxanne M.
Thank you RICHARD! My husband and I stopped in on a busy Saturday for a wire transfer. Richard greeted us and immediately helped us, so we could get in and out fast. He was extremely friendly, polite, and helpful. I appreciate customer service like this.
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June 2021 by Karo Harutyunyan
Waste of time
