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July 2024 by sidney laws
Very friendly and helpful ?
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May 2024 by Regan Dillon
Terrible customer service from PRINCESS in pharmacy. Talked over me the entire time I explained my issue and hung up on me without helping me.
Last time I was here, SHE GAVE ME ANOTHER CLIENTS PAPERWORK with my medication bag. Their name address and medication names, all there. Manager I talked to on the phone informed me she is a pharmacy manager and seemed shocked I had reported her and said she can discuss this with her.
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February 2024 by WHYNOT TIA
Very unprofessional pharmacyI believe her name is JoanieI have been waiting and she saw me and decided to walk away… I think people don’t realize to treat people the way you wish to be treated… that customer service is always great. Smile acknowledge your customers. Make your customer want to come back.. is sad that our world is so corrupt with people that only care about themselves
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October 2023 by Paul Tawfik
Pharmacy hangs up on you.
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October 2023 by Aline Chene
My first visit was quite a disaster due to an unfriendly pharmacist who seemed uncooperative. Even with assistance from the cashier, the pharmacist was unwilling to help. Thankfully, the situation was resolved by the manager the next day, and I left with a much better experience.
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October 2023 by Jamila George
This location has been letting people use my phone number and they are taking my rewards and my points.
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October 2023 by Tina Carrington (TINACARR)
The Manager, she was kind of the phone and in person. She treated her customers and her employees with respect. When I called the store she found what I asked in least than a minute and put it on hold because it was the last one. The store was so organized. I could see why she would find items so quickly. Her kindness was what you expected. It was not overboard. You could tell she had work to do. Bring impressed I shopped for more items of the brand I requested and others I was searching for. The Cashier displayed the same demeanor. I plan to visit again, God be willing!
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October 2023 by Kara Paszek
Terrible pharmacy. Rude pharmacist. I’m a provider and was trying to call in a prescription for a patient and they refused and were so rude. I’ve never dealt with staff like them.
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July 2023 by Jason O
Who the hell shops here?
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July 2023 by Eric Hopkins
Very nice staff. Management Team was a big help as well. I will be shopping at Rite Aid more often because of my experience.
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April 2023 by jonathan vazquez
Got out of the ER and was prescribed a couple things. The following morning I call and was told that one of the medications isn't covered by our insurance and one isn't in stock. The lady over the phone wasn't of much help, all she did was send a message over saying we need to change our prescription. We call again later afternoon and she stills sounds like she's dreading this call and not offering any help or advice. I ended up calling the hospital and was told that they could have ordered what was missing as it only takes a day or two for the prescription to arrive. And the other medication was an over the counter drug which is why I isn't covered by the insurance. Wasted a whole day should have just stayed at the cvs nearby.
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March 2023 by Henry F.
This store has very rude people working at this store. Especially the Pharmacy staff. Natalie and staff are very rude. Don't have too many times this store has attitude. I had many times asked to refill and the doctor said that my order was refilled and it takes 3 days for them to refill. They love to tell people that they are short on staff and they take an hour for lunch. I went there several times and saw them sitting on their a** doing nothing but sleeping. This pharmacy needs to close its doors because they don't give a f*** about peoples needs. Yes I used the word "***** They love to start s*** with us older people. I have boycott this store. I really want to buy some heavy thick chain so it will cost them money to remove. They don't believe in good customer service. Most people don't say anything about them because they rely upon their medication. These store needs to shut down. The Manager is a f****** hippie with long Black hair. Love to push her weight around. I am sorry but this store really sucks and I don't like them. I am 59 years old and they have the worst customer service!!!
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February 2023 by Gobbly Goop
The pharmacist took it apon herself to change my pickup date and script amount because they didn't have my whole prescription in stock which is fine but what rite aids and other pharmacies have done and are supposed to do is texts me with the remainder of my script instead of saying I have to go 20 days (20 of 30) day supply then I can pick up the rest of my script. It's an inconvenience. I had all of my meds lined up so I can pick them up on the same day/s now if I call they say I'm calling in too early for a medication that is already owed to me. It's mind-blowing and although sorry I am still upset.
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January 2023 by Melik Bordeaux
Dumbest pharmacy ive ever been to. Workers are incomprtent and have zero answers to their own problems. Messed up & held my prescription for weeks and have horrible customer service
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December 2022 by Harriet Garner
I was greeted by the associate from behind the desk the moment I stepped into our Rote Aid store in Suisun, CA, asked a question and received an immediate referral to another associate who took me straight to the hard-to-get lint brush. Rote Aid wad the third store I visited in search of lint brushes without sticker tape. Thank you!
