Metro by T-Mobile offers excellent customer service with a friendly and knowledgeable staff. Customers appreciate the helpfulness of the team, even at the end of the day, as they take the time to answer questions and assist everyone. The store is clean and free of hard sell tactics, making for a pleasant shopping experience. Many recommend the store for its attentive service, and some even highlight the lengths the staff will go, like delivering devices to customers. While some find the phones a bit pricey for basic needs, the positive service experience stands out.
Thank you Mohammed and Fili! You guys are awesome! Very helpful with their service! I was the last customer of the day and they were still happy to help me out! Most people are not like that at the end of their shift! They answered all my questions and took care of me. Thank you guys you deserve a raise!
April 2024
Thank you Mohammad and Fili for helping me out! Awesome customer service for the last customer of the day. They were not in hurry like most people would be at the end of their shift. They were helpful all the way through! There's guys deserve a raise!
March 2024
Got a new phone today and I highly recommend this store because the staff is very knowledgeable and friendly! They got a manager to drive my new phone to us! Philly was amazing and I'll definitely go there again.
