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8:30AM - 5:30PM
274 Sunset Ave E, Suisun City
Mailbox Centers
“I love this place ! Can’t beat the prices ! My packages always make it safe & in a timely manner. Customer service is top tier . I don’t even think about going to the post office anymore”
“My father passed away and I’m shipping a lot of his things over to where I live, Not only was the staff caring about what I was going through, But they tried to help me minimize that I needed to ship I mean we’re talking massive amount of box. me, even though I was sitting there crying in their storefront. I will never go to another store ever again if I come back to California because these people were amazing, caring, respectful.”
“This is my go to for sending mail or packages. Always very friendly service. They give me the price options and box my item's for me.Everyone that received a package are always satisfied with condition of gifts or item's.Thank You”
“Sophia is the best! My kids love visiting her every time we go to the mini mall! She provides excellent customer service and is always helpful with whatever we need.”
“I’m leaving a 5 star review because the majority of my experience has been good. I come to this UPS at LEAST 3 times a week and have been for the past year. I do so to drop off my packages. However, I did want to bring an employee to attention because she’s been passively rude and clearly doesn’t want to work there. Because I stop by so much and at different times, I can recognize each employee that does as well. There are many that are extremely kind (I dont know them by name but the African American lady is always the kindest and always makes sure to greet me, and everyone else is very helpful as well). But there is this one employee, she has short blond hair and is a bit heavyweight, and everytime I walk in she lets out the BIIIGGGEST sigh in the world as if I’m such an inconvenience. And I understand I can be because sometimes I bring a wagon full of packages that she has to scan in. But this is her JOB she signed up for! Plus my packages are pre-paid so the MOST she even has to do is scan them in. Nothing more. She’s always sitting in the back of the store and when she sees me or anyone else walk in, she makes it a big deal like it’s SOOO much work to get out of her chair and come help us. The thing is, I thought she was having a bad day the first few times. But this is an occurring instance and makes me not want to ever come back to the store when she’s working. Thankfully there’s a self automated drop off area, so when she’s there I just help myself instead. Today I had to do so, because when I walked in, she let out a huge sigh, and didn’t even bother coming up to the register. Crazy.”
“Good customer service, the person that helped us greeted us with a nice smile, and made sure to be nice and friendly. He made sure everything was Correct, then had us double check it. That was good because it helped with us being able to look over it. He was also kind by directing us to the Amazon return terminal. They were also somewhat organized. They also kept the line going at a good speed which was helpful”
“Over the last 6 months I have delt with this particular location allot because of convenience of my daily routine. And I feel every associate here has been very polite and have beautiful attitudes when it comes to customer service. As well as their physical and professional attributes they always make me feel appreciated. Thank you to all the Beautiful woman that work here and keep this location moving!?”
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“Per usual, the staff at the front are always quick & efficient yet welcoming. I appreciate their overall customer service especially, when they seem to ALWAYS be super busy! It is my go-to UPS store for years now.”