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December 2023 by Charlotte C.
I used their online estimate system for pricing and they responded it in the same day. I decided to bring my car in and the actual cost was higher than the estimate, but which was normal because there were more damage underneath the part. The repair cost was higher than the check amount which was written by the insurance company. Bill, the owner, asked me for the needed paperwork and taken care of the rest. I didn't have to do anything, just wait for the vehicle to get repaired. The price is reasonable, compared to other collisions center. The front desk is very knowledgeable and friendly. No attitudes at all. I highly recommend them to anyone. Thank you, Bill and the rest of the Suisun CARSTAR employees. Truly appreciated. You showed me the warmth during this cold weather. Merry Christmas.
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November 2023 by Bridgette Givens
Car Star Body Best of Suisun City California is the Best. The Owner Bill is a very good person first offf, his work is Exemplary, his staff is very welcoming and Professional. I’ve dealt with Bill the owner with all three of my cars and his team does Beautiful work. This is my Bodyshop for life.Thank YouMs Bridgette GivensServices: Painting
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September 2023 by Tessa Reyes
This is the second time we are using and the service has been superb!!
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July 2023 by Michael Braesch
Carstar personal was very professional and did an awesome job on my truck!!!! Thanks you all!!!Service: Body & Trim
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June 2023 by Deanna Deckard
My car was backed into and the not so major dent was major repair. Carstar Autobody was on the USAA list & did an excellent job repairing my Audi. Jean took care of connecting with USAA. The process was super smooth. Bill went above and beyond to make sure the repair was perfect. I really appreciated the care they took with my care and the personal attention they provided. My car was returned to me beautifully cleaned and dent completely repaired. Highly recommend.Service: Body & Trim
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February 2023 by LISAMARIE ESQUEDA
I would give this place a zero star if I could. I walked in to the front office to check in because we had an appointment and I gave the two ladies in the front my name and they give me attitude immediately. Then they asked me what was it for I explained why I was bringing in my truck. She then gives me attitude again, saying well I don't know why you're here it just says your name. I told the lady that I didn't like her attitude and she said to me I don't like your attitude you can take your business somewhere else. They also took 100$ deposit already to order the parts but yet they can't find me in the system. I have never experienced this at an auto body shop. I'm not sure if the manager know how rude his employees are but I would not have people like that to run the business.
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January 2023 by Lisamarie E.
I would give this place a zero star if I could. I walked in to the front office to check in because we had an appointment and I gave the two ladies in the front my name and they give me attitude immediately. Then they asked me what was it for I explained why I was bringing in my truck. She then gives me attitude again, saying well I don't know why you're here it just says your name. I told the lady that I didn't like her attitude and she said to me I don't like your attitude you can take your business somewhere else. They also took 100$ deposit already to order the parts but yet they can't find me in the system. I have never experienced this at an auto body shop. I'm not sure if the manager know how rude his employees are but I would not have people like that to run the business.
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January 2023 by tyler hiro
There will now be only one place I take my car if I need any body work done and it is this place!! These people are reasonable and very kind I am so happy with the work and how quick it was doneServices: Body & Trim
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October 2022 by Rose Ramirez
They told me the car will be done on Oct. 28, 2022. And I got the car on time they mentioned. The staff are helpful. I’m contented with my car.
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October 2022 by Aurora Zabat
The best auto body shop. Staff are friendly and honest.From the receptionist Alexis and Jean and the manager Bill. They took care of my needs right away. I will surely recommend this body shop ? percent.Services: Body & Trim
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October 2022 by Daphne Dickens
Excellent service friendly professional staff. Car repaired in a timely mannerService: Painting
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September 2022 by Elaine L
Very professional and awesome service. Body repair looks great. Always kept me updated with progress. Will be a returning customer.Services: Body & Trim
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August 2022 by Juan F. Tabares
I have a really good experience since the very beginning. They help by listening and dealing with my insurance, they keep me inform of every single step they did. And wherever has to be done to my car. They took their time to work on my car with out any hurry. I'm really happy wit.h their serices thank Bill and thank you Carstar for your service.,Services: Body & Trim
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July 2022 by Nancy Alcocer
As a female it is difficult to find a place that you can trust, but this is definitely a place that I would recommend. I got my bumper fixed here and they did a great job. They also do a great job communicating with the insurance company and making sure that they are covering enough for the repairs required. The staff is very friendly. If moved cities I would probably travel back to get my work done here. Very genuine and honest folks here.
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July 2022 by Minal Prasad
This is by far the most inconvenient place to get your car fixed. Just to get a few more dollars, they will lie to your face and make fake promises of delivering on time. Shame on you CarStar.Service: Body & Trim