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July 2024 by Martin Pichinson
Matthew is over the top great. Had a problem & he solved the problem within minutes. He knows his stuff. Thank you.
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July 2024 by Tal Drori
Very bad service
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June 2024 by Brian
By far the worst customer service ever! First and foremost, absolutely no one answers the phone in this store! I have called multiple times on multiple days with no answer. It is beyond me how a cellular store of all stores doesn't pick up the phone?!
Coming to find out, there is only 1 person working at this authorized retailer non corporate store and I had to wait an hour just to be helped by a rude individual.
I was lied and persuaded into a plan I regret switching from Tmobile
STAY AWAY FROM THIS STORE!!!
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April 2024 by Wally Wingert
Tried to call the store to check on a phone in stock, as mine is dying, but the number listed goes to an overseas "Store Support" line. Very unsatisfying.
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February 2024 by Meloni Martin
I was treated with such kindness, and, given the most courtesy I have ever had with Verizon . My experience was very good.
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February 2024 by Antonella O.
Shittiest and worst Verizon ever . No one is ever helpful at all I have gone to this location 5 plus times to fix an issue and still nothing . I will be canceling service with Verizon thanks to these dumb ass workers and snakes . And I've been waiting for the manager to call me And still nothing .... CALL ME before I report you :)
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February 2024 by Jenny Vasquez
Horrible experience here. I was sneakily sold accessories I did not need. I went to return them the next day they gave me such a hard time just to return and now I am still waiting on my refund the store does not want to release.
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January 2024 by Jenny V.
Horrible do not go to this location. They are sneaky and will sell you items without your knowledge, and do not want to do refunds.
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January 2024 by Brandon Vargas
Not an official verizon store. They will charge you a $40 setup fee for a new phone in addition to Verizon’s normal $40 activation fee. Wasted my time coming here .
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October 2023 by melissa r.
This store sucks. Do NOT go ANYWHERE that is VICTRA. Only go to Verizon They sold me crappy screen savers for 2 new 15 phones that each broke in 2 days. Not to mention they jacked the price up. Then refused to allow return. GO TO APPLE ! They sold me screensavers for way less money and have NOT BROKEN. DO NOT BUY ANYTHING FROM THIS STORE !!! UNSCRUPULOUS , SHYSTER STORE. Oh and...they NEVER open on time
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October 2023 by Marley C.
Nate FREAKING ROCKS!!!!! Extremely helpful! What could've turned into a nightmare was a pleasant awesome experience! Customer service was able to confirm this location had a "PINK" IPHONE 15. Not only did she confirm this information but she also was able to book us an appointment. Overall, everything went great! NATE was kind enough to not only transfer all my information but he also put on screen protector, lens protector, and a case! THANK YOU NATE! You ROCK!!!
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October 2023 by Scott Pargett
Closed at 1:45pm in the middle of the week.
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October 2023 by Alec Sugar
Diana was fantastic. Couldn’t have asked for a better experience upgrading my phone today. THANK YOU
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September 2023 by Israel Chanes
1:35 pm and is CLOSED... BAD SERVICE...
Why??
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September 2023 by Trevor Blair
Great customer service !
