Universal Appliance and Kitchen Center, established in 2000, is a leading dealer of brand name appliances and fixtures in the United States. With four showrooms across Southern California, including Studio City, Calabasas, Costa Mesa, and the South Bay, it offers a vast selection of products including appliances, plumbing fixtures, and outdoor barbecues. The store employs knowledgeable staff with an average of 15 years of experience, ensuring expert advice for customers. Customer reviews highlight the exceptional service provided by the staff. Many reviewers praise the unparalleled customer service, noting that team members go above and beyond to assist, including lending items in times of need. Managers and salespeople, like Maida and Tim, receive special commendations for their personal approach and expertise, often leading to long-term relationships with clients. Customers appreciate the helpful recommendations that save money while staying within budget. The repair team also garners praise for their responsiveness and knowledge. Overall, Universal Appliance and Kitchen Center is recognized for its commitment to customer satisfaction, knowledgeable staff, and a wide range of quality products, making it a preferred choice for appliance needs.
Universal Appliance and Kitchen Center Studio City deserves high praise for their excellent customer service across departments. The team is knowledgeable, friendly and offers quick and efficient solutions to all customer requests, whether sourcing a new appliance or servicing an old one.
December 2025
We just made a visit to universal appliance and kitchen center. Joanna was amazing, very informative and helped us while the appliance needs with so much patience. Great prices and selection. Thank you!
October 2025
Buying all my home appliances only in universal Good products, reliable crew & always on time
