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June 2024 by Victoria C.
Came here recommended by a friend. Seth is fantastic and listens to you! It's been a couple of months since I got my cut (about 8 inches) so waiting for my hair to grow a bit more before another change.
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April 2024 by Debbie Stopeck
I have been coming to the London Hair Company since it opened its doors in 1994. My hairdresser at that time was the prior owner Norman Hughes who sadly passed away in April 2017. On his passing, Natasha took over the salon. She started working there as a stylist in 1994 and we became friendly. I have gotten to know her very well since the day she started as I was very good friends with Norman. Natasha currently cuts and colors my hair for the last 8+ years since Norman’s passing. She is an honest businesswoman and a stand up person and a fantastic stylist to deal with all my cowlicks! . She runs an honest salon and her staff have been with her for many years. I have personally witnessed the hair she has done for her client as well as those of Angeline. I am at the salon about every 6 weeks and I have never heard one negative comment coming from any customer about the work done by ANYONE AT THE SALON. In fact I have personally witnessed clients praise everyone’s work and especially Angeline and clients are always complimentary to her. I listen and observe people and these are things I have witnessed firsthand. I am super super picky about who cuts my hair and there is no way I would ever patronage any salon that provided poor customer service. or whose stylists weren’t the best and weren’t kind people. The London Hair Company has a stellar reputation in the Studio City community and has been a fixture at their location since 1994. I have recently been made aware of these negative reviews through Google alerts and these review are absolutely not genuine. Look through the salon’s other reviews and review their yelp account too. They have outstanding ratings then all of a sudden these posers all of a sudden had horrible service by the same stylist? I don’t think so. Plus I Natasha the owner called them out and said even they aren’t even customers. These individuals should be very careful of posting slanderous and negative comments as they can be held liable for those. The London Hair Company is an Aveda concept salon and Aveda holds them to the absolute highest standards of quality and customer care. They are not Supercuts!! They are kind and caring professionals who do not let ANYONE WALK OUT OF THEIR SALON UNLESS THEY ARE 100% completely satisfied with the WORK. People do your homework and do not let a group of clearly very unhappy people influence you. I am of the mindset that NO ONE SHOULD POST A NEGATIVE REVIEW OF ANY BUSINESS UNLESS YOU HAVE EXHAUSTED EVERY AVENUE TO RESOLVE THE ISSUE WITH THE BUSINESS ITSELF. THESE PEOPLE DID NO SUCH THING which in itself is a telling sign these reviews are fake. If you want beautiful color, and an absolute 100”%% fantastic haircut at a salon who uses the best products in the Industry, Aveda, then run don’t walk to the London Hair Company. As a 27 year customer I can tell you, you won’t be disappointed!!! Thank you Natasha and everyone at the salon for always taking the best care of my mop!!!! ❤️❤️❤️❤️❤️
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April 2024 by Trixie Kirkpatrick
Came here to get blonde hair done by Angeline. Clearly there was some kind of miscommunication because patches of the hair were orange. Ended up coming back to get it fixed and they managed to make it so much worse than it was before. The stylists all agreed that there was nothing wrong with my hair… even though the client was crying and unhappy. Clearly an uncomfortable situation. After this they refused to try and fix it again. They also refused to give a refund. Horrible customer service and rude employees. She acted like the client goes around to get her hair ruined and then “wants money” who even does that? The manager Natasha discriminated against customer who was truly just disappointed and sobbing to her hair stylist while manager falsely claims she was “throwing a tantrum.”
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April 2024 by bella yasmin
I dislike the results of my hair. Customer service was incredibly disrespectful specifically the manager Natasha, as well as the colorist Angeline. Would never come here again and would never recommend this place to a single person.
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March 2024 by Trapper Levy
Came to this store because my mom came here and got her hair dyed blonde the stylist said come back if you want me to change anything. The roots were a bit oragne so she decided to come back to get it fixed so she comes back and then they dyed the roots completely orange, so my mom calls them and they say that she was imagining things and overreacting because they saw no issue with it, they then said she cannot come back into the store and they will not refund her, so me and mu sister went in to ask because maybe they didn't like my mom but they threatened to call the cops, were mean to us and, said she was yelling at them but couldn't recall what she'd said. Safe to say you should never come here because the customer service is terrible and they do not put out good work, they couldn't at least be nice terrible buisness.
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December 2023 by Tammy Langenburg
I’ve been coming to the London hair company for years. The staff is always very friendly and helpful and they always have full stock of all the Aveda products I’m looking for. Natasha the owner is very friendly and accommodating.
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November 2023 by Arlona P.
This review is for Rosemary Garza. The London Hair Company is a treasure in the community and servicing the community of the Valley (Studio City, Sherman Oaks, Encino, Valley Village, Toluca Lake etc and surrounding neighborhood) for many years. All the staff is professional and welcoming. They use Aveda products, Aveda has always been an industry leader especially when it come to ethically sourced and made hair care products. During the pandemic things were spun upside down and we ended up moving a bit away from where we were living in Los Angeles. My husband tried other places but when things started to open up, he said I really want to go back to Rosemary, she was the only one who cut my hair right and the way I like. I as well went to Rosemary for cut and color. Rosemary is super talented and has the best personality. We highly highly recommend Rosemary Garza and the London Hair Company. Support your local small business, they are the corner stone of every community.
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November 2023 by Greta Gabrielle
Angeline has mastered her craft!! She is a gem ? and I am so very happy with the result (and so is my fiance). I came in with hair loss concerns and she suggested shorter with layers (I had thought of this so it was a relief that we were on the same page), she suggested certain vitamins(omega-3, C, and B), and gave me other tips for my hair. She went above and beyond with information for my hair health and detail in my haircut, especially related to how my hair would move when I dance (which is one of my favorite hobbies). I was excited to feel her sincere enthusiasm and HER excitement for the style I chose. It was a joyful experience ☺? Thank you, Angeline!
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September 2023 by Klee P.
This was my second visit to this salon. My former hairdresser died and so didn't know where to turn. I had passed The London Hair Company hundreds of times over the years and decided to give it a try. I read some reviews and Rosemary was highly recommended for highlights. I booked an appointment with Rosemary for a cut and highlights the following week. I have to say I was very satisfied with the corrective color and precision haircut she gave me. I felt fabulous walking out of the salon and got many compliments over the next few weeks. Today I went back for more highlights and told Rosemary what I wanted and she listened and gave me exactly what I had wanted and expected. I'm picky and I can say I finally found a hairdresser who listens and delivers and I highly recommend Rosemary Garza!
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September 2023 by ester h.
One of the best blow outs I have ever had! My hair is long and can be a bit of a challenge but not for the owner Natasha. She is amazing. She listened to what I was hoping for and delivered. She and the rest of her team are the sweetest. Very knowledgeable and attentive. Definitely will come back. You must visit!
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July 2023 by Amy Blachowiak
First time at this salon and they squeezed me in at the last minute with Rosemary. She was so considerate, listened to what I wanted, and gave me an amazing cut and color. Highly recommend.
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July 2023 by M P.
I was referred to Seth by a friend and went last week. He's incredible! I was so happy with the care he took to style my hair and the hair treatment. I will definitely return.
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May 2023 by Lorraine W.
I'm very grateful to have found this salon! Been a couple of times and now count myself a regular as the friendly staff, and highly professional, excellent hair treatments are great! Highly recommend!
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January 2023 by Carla R.
I was referred to Seth at London by a couple of friends. I was having trouble finding someone that could do my hair the way that I liked it. After seeing what he did with my friends hair, I decided I would take a chance. I just went last Sunday and I got the exact cut that I wanted with great color. He was funny, very pleasant and I enjoyed spending time with him very much. I would recommend him very highly.
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January 2023 by Barbara Bonifer
Most professional. Been getting my hair styled here for years. And I love Aveda products.
