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February 2023 by Cassandra Cardenas
Customer service is trash
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May 2022 by Maria E.
Needed my lashes removed very last minute so I called the shop to ask if I could buy a removal product from them (knowing I didn't know what I was doing). Lucky me, the owner Stacy helped me and offered to remove them for me. Heaven sent ! She was so fast and painless. No tugging or burning at all. The shop is beautiful too. I will be back for a full set of lashes very soon ! :)
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March 2022 by Richelle Cruz
Do not buy lash trays or tweezers!! Tweezers have no grip and lash trays are so cheaply made. Products are overpriced and don’t work! They don’t do refunds either.
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February 2022 by Eileen G.
I don't usually leave reviews but today I am. They're never open at 10am exactly, when they say they're open at 10. I'm already on a time crunch to get here because they're only open from 10am-2pm. Get it together! I just want to get my lashes and go.
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January 2022 by Kathleen W.
I was a loyal customer and I spent alot of money with the product. I purchased a set and got two bad orders of #14 Bold Gossamer lashes and they told me they would do a one time courtesy return because of my loyalty as a customer. So I shipped the bad ones back to them like they asked in order to reimburse for the new pairs. They received my order and then emailed me and then wouldn't honor the refund or return. They offered me to purchase more lashes and they would give me lashcoins credit. Please do not purchase any online with them. Some of the products are messy and they don't stand behind their work. Their liers.
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April 2021 by S M.
so this was my first time getting my lashes done... and 3 things I didn't like from this salon were: 1. although my lash tech was very nice, while I was laying down, other techs were talking crap about their clients with no shame. I get being frustrated/venting but some of the things were uncalled for and should be said in private and not in front of customers. 2. I felt like more attention was paid to my right eye than left and now I'm having very uneven lash retention. 3. I drove a very long way because I had seen their Instagram page and after coming I feel like this place is overpriced considering my lashes are already falling out and it's only been 6 days. I spent $150 + 20% tip for a birthday set and now I regret it.
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July 2020 by Hannah S.
My favorite spot to go almost anytime!Everyone there is so kind ,and so genuine, makes you feel so at home. The owner Stacy is super kind, and her assistant Olive is so sweet and helpful with any questions I may have (she never makes me feel like I'm bugging her lol!)I can't wait till my next appointment with K, she always has me looking my best. The whole team is amazing and the place is so cute. Next time you want anything lash related you should not hesitate to go to get lashed, they got you.
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January 2020 by Lorena G.
Get lashed was recommended To me by a friend I'm just now starting to practice volume fans. I went in looking for specific things I had so many questions and the girl was so so nice she helped me with everything I needed, she recommended products, she was patient with me. I had a great experience.
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January 2020 by Kenton Lee
The salon is very clean, really cute inside and the service i have received has been great. My wife and I do lashes together we love get lashes LA products and have never had an issue with the quality.
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January 2020 by Krystal Pineda
I’ve been getting my lashes done by Get Lashed LA for 5 years now. I’ve never had any issues or complaints. My lashes last long. They don’t fall out. The glue they use is magic I swear. All the techs are super sweet and well trained. The owner Stacy used to do my lashes and now Kay does them. I recommend this salon to everyone looking for lash extensions. I also get my brows done there too! I schedule both my spots back to back so it’s really convenient for me. Love this place! 5 stars!
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December 2019 by Cydnee B.
I don't usually leave reviews, however I am SO disappointed with the service from this company I'd like to save someone else the trouble. The technician was extremely rude over the phone on my way to the appointment. It was my understanding that the appointment was a 2 hour slot, so when I told her I was running late and would be happy to pay a late fee, she canceled my appointment and told me she would charge me the full amount. Out of a TWO HOUR appointment I was 20 minutes late, I still had an 1 hour and 30 minutes left and she said that wasn't enough time so she would still charge me the full amount. She said she had better things to do with her time lol from reading reviews, Stacy the owner sounds lovely unfortunately I didn't get to work with her. My appointment was with Kay. Would NOT recommend.
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October 2019 by Kimberly Rowan
I have been a customer for over 4 years and I love my lashes, and all the technicians in the shop. Everyone is friendly and helpful. The owner is very attentive and if any issues come up she fixes it immediately.
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September 2019 by Marisol Rubio
Bought 2 adhesives the clear one and regular one. Using both on a different client, both of my clients called me the next day that half of the lashes came off. I know they dont give refund and I'm very disappointed with this product waste of $$$
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August 2019 by Karen C.
I'm new to the Eyelash World, however I've experienced two lash artist before I decided to give Get Lashed LA a try. I can't express enough how much of difference this was. The location is cute, welcoming and very well thought out. The artist who was referred was Kassandra. She was extremely nice and very informative. Not only did i learn so much from her she listened to my needs and got it right the first time. I didn't have to tell her to fix a thing, which is rare because I am a very picky person. The attention to detail and cleanliness was impressive. I left very happy and satisfied. (Side note... I even enjoyed my bathroom visit. They had women's feminine toiletries available for your personal use. It was so girly and cute. Overall I definitely felt I got my money's worth. In addition to my service I purchased their little kit to care for my lashes and scheduled my next visit. I also thought it was great the artist said she would contact me in a few days to make sure I am happy and all is going well. This in particular I loved because it is important to follow up with your clients and more times than not this doesn't happen. I recommend this place. You won't be disappointed!
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August 2019 by Casey W.
Love my lashes love the girls that work there! So nice and answered all my questions. I had Kay do my lashes. She's awesome first time lashed! Will be back for my fill
