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November 2024 by Jeannine M.
i have been a customer for over 12 years, have known the people that work there.....yesterday i went to pick up a very expensive dress that was altered by the sweet spanish women.the front desk treated me like i was a felon.....they cannot find my dress and gaslight me by saying it was not therer...yes it was there 2 months now or less....my friends told me they are famous for losing clothes....never use again....will proceed legally....so sad it has come to this...
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October 2024 by Vic B.
Disappointing experience with the manager, Diana Montoya, at this location. Unfortunately a very nice shirt was damaged during the cleaning process and despite repeated requests for a call to discuss the situation, Diana did not offer the same level of customer service that the frontline team at this location does. The staff are always professional and courteous. They go the extra mile to delight clients. However, the management at this location hides from customers and does not proactively or reactively engage to resolve issues involving damaged garments. If you are considering using Flair cleaners, I would recommend only bringing items you are willing to lose or would be ok with getting damaged. Anything valuable that you don't want to risk having damaged might be better cared for at another dry cleaner/laundry facility. With so many options in Los Angeles, one would think that customer service from management when there are issues would be a top priority. Unfortunately this is not the case at Flair cleaners.
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October 2024 by Justin S.
Diana and the staff are the best. Hands down greatest place to get your dry cleaning done. Fast, reliable and honest. One time I left cash in my pocket I forget about and they returned it without hesitation. Also the delivery service is great! Once you try flairs you won't use any other corner dry cleaner again!
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August 2024 by Adriana J.
I have used this company for over 10 years and they never disappoint! i have recommended this place to multiple people one of my good friends travels from Westwood for special tailoring jobs and larger bedding items that local cleaners couldn't get right. I love seeing Diana when I go she always has the best attitude and always takes the time to check in. The staff is great and I have never had an issue with any of the items i have dropped off. I highly recommend this place!!!
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August 2024 by Roberto G.
amazing service . not only they removed stains of suit but they delivered for free . the driver is very polite and DiAnne the manager went about and beyond my expectations
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August 2024 by Dena J.
Flair Cleaners are top notch! Deanna is a sweetheart and so helpful. Thank you for your service and helping clean the lost & found clothes at my children's school. The best!!
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November 2023 by Rob Sissac
The seamstress is really good and really sweet. The delivery services are a great feature for the clients who don't live close. But it has become a logistical issue. It can be easily sorted with adequate communication.
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November 2023 by Douglas Macaskill
Flair was able to restore a duvet to excellent condition. Very happy.
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August 2023 by Carol Zellner
Been a customer for 30-years now! They are simply the BEST!Services: Laundry wash & fold
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June 2023 by Marybeth Roden
A few years ago I had to find a new dry cleaner's when the cleaner I had been using for years closed. I transferred my business (and affection!) to Flair. They are fabulous. Staff is friendly and very accommodating. Work is always done on time and often ahead of time. Great communication in terms of notifying me of status. When I text to say I'm on my way, cleaning is ready and waiting.Services: Clothes pressing
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May 2023 by Nicole P.
Have been using the same dry cleaner for 20 years but needed something closer for three items. Quick turnaround from drop off to pickup is the only plus. They made my new cashmere sweater "pilly" and fuzzy and did the same to the pants of a matched set. Comparing the non-drycleaned top to the pants shows obvious wear & tear to the pants from whatever they did to clean them. I don't know what they're doing over there but I wouldn't bring them anything of value. Both pieces ruined.
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April 2023 by Andronicus T.
Been going here for that past year. Nothing special but decent and convenient. I am finally over it. Every time I need a stain taken out they can't do it. Yet I go home a do it myself. This is a glorified laundry house. As for dry cleaners, non existent. This last time I asked to stitch a hole they take the garment, say ok and then gave it back days later saying we can't do it. Also left the stains and said we can get it out because it's moncler smh. Just a total waste of time. I will never in my life return. Over charge and under deliver!
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April 2023 by Mony Revel
Flair Cleaners is absolutely amazing! They went above and beyond to get all of our school lost and found laundered, sorted and folded. I also use them for my own personal use and I have never been disappointed. Everything is aways handled with care and in a timely manner. I can’t thank them enough for all they do! I highly recommend them.Services: Laundry wash & fold
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April 2023 by Krysia
Flair has really gotten it together lately. And their new delivery/drop off service (minus a few bugs they need to fix for coupons on the app) is really just great. The gent who picked up my stuff, waited in the rain while I tried to find my Flair bag, and couldn't have been sweeter about helping me out!
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April 2023 by Donna Klipper
Nice people there... real nice.My alteration was good too.Service: Clothing alterations & repairs
