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January 2024 by Randi C.
Friendly and speedy. Phoenix and Cedrica were lovely and helpful. These ladies deserve a raise!
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December 2023 by Francine P.
The service was perfect! Phoenix was helpful, knowledgeable, & friendly. I love it when my errands are delightful because of great service & a friendly face. Thank you for making my day!
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November 2023 by Lisa C.
Always friendly and efficient Use this as my go too Fed Ex for last 5 or so years. I have packaged sent here to pick up and also I ship out of this location
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November 2023 by Kelly M.
This location has the worst customer service. The employees are so rude and have zero manners. I waited 20 minutes to be helped and got so much attitude from a woman working that I almost walked out. Clearly, the employees are miserable here.
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November 2023 by Leeshane M.
I gotta say this place deserves more stars because of the manager Angela! SHE IS A LIFESAVER!!! I had called her up at 6 PM the night before requesting a printing job, she promised to have that to me by 10AM the next day. When arriving the job wasn't complete from the printers end (they didn't cut or trim the flyers) So this super woman did the cutting and with a smile on her face. This caused the store to kinda get backed up (so you printers better get it together over there cause Ms Angela was doing the most) I appreciated everyone waiting because she gave me the best service I have ever had at FEDEX, seriously my hat goes off to Angela because she really is the best. Also the smile and laughter was so appreciated when I had such a hard week, I think I wanna just go in for that mama energy!! Thank You sweet thing you!!!! Hope this helps the store out a bit because these reviews be brutal.
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September 2023 by Dev W.
Kevin was extremely helpful today. I emailed him a file that I needed special treatment and he did an exemplary job which far exceeded my expectations.Are utilize this branch often and will continue to do so thanks to Kevin
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September 2023 by Carol Z.
Jane, your FedEx employee was the nicest most helpful associate I've ever met at FedEx. She went above and beyond to help me this morning. I'm almost 80 years old and I appreciate this excellent service and will definitely recommend FedEx to all my neighbors.
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September 2023 by Edward B.
I walked in today and the manager would not stop talking as she stayed in the production area talking to her staff. By the time I completed my laminations she was still in the same area sipping on a monster energy drink talking to her employee about customers having an attitude. She then proceeded to mock(making an ugly face) an imaginary customer and told her employee she was at her limit. She kept going on and on, to a point were an employee said "ok go home". She was so loud and was talking to her self it made me feel uncomfortable. On her way out, she made sure the entire store heard she worked an 11 hour shift. Strike #1 Upon completing my laminations, I waited in line to be told By the employee at the counter she was done for the day. Strike #2 I asked the employees where the cutting table was, and the manager responded that customers had a broken the cutting tool 3 times and they were no longer going to have one in the lobby. I asked if I could use the cutting tool behind the counter, and she responded with a sarcastic no. I then proceeded to ask, can your team quickly cut these 8 laminated pages. After a bit of back-and-forth, she said if I was willing to wait for a team member, they would be able to cut it. I agreed and waited. Strike #3 After waiting a few minutes, the manager finally left. The team member that was instructed to cut my laminations informed me there was a charge per cut. I was absolutely shocked. You're telling me your locations decided to go against brand standards by removing cutting tools and then turn around and try charging for it? Wow!!! The employee then proceeded to try and shame me in front of the rest of the store. That idea backfired as other patrons had my back . This places needs to really get there act together and it starts with getting a new manager and re-establishing customer service as a priority. You can't run a business this way, it's disturbingThe employee did end up cutting my laminations for free and she did a nice job. However, I should not have to battle for such a simple request.
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July 2023 by ADB Blackwell 3D
Rude and incompetent managers and employees. Only one capable person employed there.
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June 2023 by Samantha S.
Horrible costumer service from Will. Extremely dismissive and hostile. Will shame on you for your horrible attitude, service and tone.
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June 2023 by A Delilah B Wilder
Rude and incompetent managers and employees. Only one capable person employed there.
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February 2023 by Mansta A.
Very nice employees but they are always short staffed. I have to wait so long anytime I go by here . Why don't they hire more people ?!? There is almost always a line of people waiting to be helped. If you are shipping something I recommend going to UPS down the street. They always have multiple people available to help you and keep things moving fast
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February 2023 by Avianna
This is a Fed-Ex drop-off that doesn’t accept drop-offs of large packages. Would have been great to know this BEFORE I packed and carried a huge, heavy item in there only to get turned away and have to carry it back to my car and struggle to put it back in my car.
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December 2021 by Reese Richardson
This is ONLY drop off- not as listed.