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September 2023 by Jeff Jost
I've been in here many times (only once at the new location) and have never been able to get anything I need for my grill. "Back-ordered.", "We don't carry that.", and "No one uses that anymore." All bull. It's unfortunate because they have a great selection of grills, accessories and smoking wood (that's why I gave it 2 stars instead of 1). Prices are about the same what you'd find in other stores. That'll be my last time in here.
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November 2022 by Jeff Grunfeld
Dave and Armand were super helpful and knowledgeable. Got replacement parts for my Turbo Grill BBQ and wonderful pricing. Thank you both.
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May 2022 by Marcus W.
Came here today to buy some tools for bbq and was pleasantly surprised that they were friendly and had everything I needed in stock.
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September 2021 by Rebecca Cady
Bought a charcoal grill this weekend and the staff could not have been more helpful. Gave me a break on price and guided me to grills that fit my budget. Thanks
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June 2021 by Brian Y.
Only reviewing based on their selection of rubs and the staff. They have a pretty good selection of rubs for all kinds of meats. It's not so overwhelming you can't decide but it has enough variety. On top of it all, the staff is great. Friendly, willing to help, but also not pestering or overbearing. They'll always talk to you about the rub you picked and what they've tried it on and had it on. Great place.
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January 2021 by Kevin Collins
Great customer service
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January 2021 by Oscar G.
Great customer service, I showed up 1 minute before the closing time and the employee still received me politely and helpfully. I know I would of been mad if someone walks in right before closing lol. Got my pellets to finish my smoke. 5 star service!!!
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December 2020 by Frank V.
When my outdoor BBQ island needed to get redone The only grill that I wanted to get was a BBQ galore one to replace the Grand Turbo that I had for 15 years. I went in to the store and ended up getting a Turbo Elite Which is one step down from the Grand Turbo. Its still around $2,500 ,the salesman assured me that I was making the right choice. I got the Grill and a refrigerator to replace my old one also. The problem started when everything was installed and first thing I noticed the fridge had no inside lighting,what outdoor fridge would not have light. Second the grill looks amazing but what concerns me is that the writing on the front of the Grill (Turbo Elite)and on top(lighting instructions ) started to come off when I cleaned it with water yes water.I called the store and emailed them pictures and they said tough luck . After spending $3,000 with their company And addressing a serious issue with one of their units I would have hoped to get a better response. I could have bought the same grill or a different brand for the same amount on line but I decided to give my business to a local shop. That's why stores are going out of business because no one listens to their customers any more.
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October 2020 by Don McCann
Knowledge and great service
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October 2020 by Ben Rutter
Came looking for hardwood pellets. I had called a few local stores and they didn't have what I was looking for. The manager was helpful and I got what I wanted.
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September 2020 by Kathleen Ellefson
I came in the store and was greeted by at least 3 nice gentlemen!I simply needed batteries for my husbands grill, which David helped me find. I took a look around, having never been a BBQ store before. Think we might have to try the Green Egg when we need a new grill in the future.Why the 5 Star rating, sincere friendly help, tons of knowledge, and no pressure! I left feeling happy and with my batteries! Thank you!!PS. I mean, I was told” I needed “ batteries to get my grill grillin’ again, I bought those at CVS! ?
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August 2020 by Dana W.
After the assembly and delivery of two faulty grills from our local Ace Hardware, we decided to cut our losses and try again from a company that has BBQ in their name. I called the store and John was extremely helpful; I purchased the grill and set up delivery and assembly from their warehouse team two days later. While their delivery and assembly was significantly more expensive than Ace, John assured me that this is all their team does every day, and we were willing to spend a bit more to ensure that we weren't stuck with yet another unusable grill.Communication was excellent from start to finish - we received texts yesterday confirming our delivery time and a call when they were 25 minutes away. The guys showed up (masks on, of course) with the grill unassembled and put it together in our garage. As it turns out, the issue was not with Ace's assembly, but with a faulty joint connecting the hose to the grill! Unlike Ace, the Barbeques Galore team noticed this immediately and replaced the joint for us.The grill works perfectly, and we're thrilled with the experience we had with Barbeques Galore!
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August 2020 by Travis Key
This BBQ Galore had everything my wife and I needed. John worked with us and provided an incredible amount of information for our Big Green Egg that we purchased. Great store, great service, great experience.
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August 2020 by Michael Black
The guys over at Barbeques Galore provided amazing customer service. Eggscellent product. John was very knowledgeable and helped me get up to speed on how to get the best use out of my smoker. Totally transformed my bbq game. Seriously... a religious experience.
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July 2020 by Nicholas James
I go here with all of my bbq’ing needs and questions. I could talk to David for hours about proper bbq’ing. He’s a fountain of knowledge! We also bought a built in twin eagle from david and couldn’t be more happy with it. All the guys at the shop are extremely helpful and happy to help.