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August 2023 by Lil Vasquez
Took my Rosario fix and instead of replacing the piece they were taking parts of it and made it shorter
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July 2023 by Lety H.
Went in to swap my daughters earrings and the little girl was about 18 with long nails trying to swap the earring not even aiming for the hole.
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March 2023 by Elizabeth Baker
Sam is always cordial and he always does excellent work on our jewelry repairs and anything we buy is top of the line. It's 5 ⭐ stars all the way.
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March 2023 by Rebeca R.
Sam, the owner and everyone in the store is so kind and helpful. The store has so many options and if there was ever something that wasn't in stock, it was never any trouble ordering it to my liking. The service is so attentive, polite and professional.
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March 2023 by Paola R.
Been going here for a long time and wouldn't go anywhere else. I was referred here by a friend back in 2013 and I'm so glad I was able to discover this place. Sam is always professional and provides a quick turnaround when I bring in jewelry to get fixed. I've referred friends here and they were also impressed with how quickly he was able to get their jewelry back to them. I've purchased over 20 pieces of jewelry from here and every transaction has been a positive experience and the jewelry itself has always been amazing quality.
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December 2022 by qbgb28
Had a ring made for my pops here came out flawless owner is amazing has great prices will definitely continue shopping here.
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August 2022 by joann shearer
It is hard in this day and age to have trust. But l trust this business with any of my jewelry....they have been very helpful with me
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August 2022 by Pebbles Panesar
Sam is a crook..he lies on orders and receipts..be aware people..he manipulates prices.
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July 2022 by Marlana S.
Less than zero. I brought my silver chain in for repair " it's very precious because my son who just committed suicide bought it for me" anyway I picked it up and a day later it broke , so I took it back and said it broke in the same place . He told me a was a new break but he could repair it for $15 more so I left it and called 3 days later was told to come the next day around noon and it would be ready. So I went and picked it up and paid the extra $15 didn't even look at the chain , I put my pendant back on the chain and realized this wasn't my chain. I called and asked where is my chain . He told me he gave me a new one due to mine being broken in so many pieces. A good business person would of informed there customer of this. I was high upset and said I want my chain it's the last thing I have from my son!! I went and picked up my chain it was now in 6 pieces. Don't do any business there because they are shady. That is so unprofessional. I am reporti them to better business bureau.
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December 2021 by Terry G.
I have bought jewelry from Ybarras since his shop opened. My children have bought almost all of their jewelry needs over the past 20 years also. We all have had the best and most professional experience there. I strongly recommend this business to my friends and to anyone who wants the great buying experience.
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October 2021 by Wish K.
All of the jewelry stores in Stockton seem to be the same level of gross and grimy. This one has me waiting on custom pendants for a month now. Over priced pendants at that. After reading all these reviews.....I'm starting to worry. The customer service was wack. This place is definitely overpriced. 500$ for two pendants. I found the very same pendant at the swap for 100$ less. Don't waste any money here. I already did that for us. Laugh out loud. They only have 10 karat and 14 karat anyway. I originally came in for 18 22 and 24 karat. El Dorado swap meet. There's a little elderly native couple that will put you up on game. Bloomington and places like marshals and Ross sometimes have 10 karat and 14 karat jewelry you just have to make sure you look in their jewelry case properly. You also have to definitely make sure that it's not something that is plated. NO 14k plated jewelry. That's CAP.
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September 2021 by Tskeai Dockery
They are only concerned with making money & not actually taking care of their customers. They lied about the way they report their credit account to the bureaus. I started a credit account with them, have never been late or missed a payment in almost 2 years, however my Ybarra account is now negative on my report with months missing that have also not been reported. I gave the owner to opportunity to fix this & they said they would and never did. They are just not customer focused. I will be reporting to the BBB for false advertisement.
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September 2021 by Paola A.
If I can give this place 0 star review I would. I'm not surprised to find they are already rated lowly on here. Horrible service, never coming back.
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August 2021 by Robert Massa
Ybarra jewelers is a great place to visit they have some super cool stuff
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June 2021 by Corrina M Brown
ok ybarra I found my old review here and erased it. so everyone knows my bands did come out to where we did not like them. we brought them back to him and explained to him how we wanted them. He made it right and our wedding rings came out gorgeous. if he messes up any of your jewelry just go talk to him. he will make it right without extra charge. we will continue to buy jewelry here cause we can see he wants his customers happy. we really appreciate the chance he gave us to be able to purchase more jewelry from him. so yes I do recommend this place. ?❤
