I’ve been trying to connect with someone for 2 days now regarding my loan. I’ve spent probably 3 hours on the phone since yesterday and STILL can’t get a representative on the phone. The live chat doesn’t work and your emails will get bounced or ignored.
June 2023
They turned my credit card of with no advance notice. Never over the grace period on payments nor was my card expired. The automated service sucked. I had a good relationship with the Stockton branch, but as company they suck!!!
March 2023
By far the worst credit union I’ve ever used in my life. Horrible customer service. Horrible bill pay. The app is a joke. The website is a joke. I’ve had over 30 loans and I will never use uncle again. Golden 1 for the win. Run away!
Over the past 60 years, we've grown to more than $485 million in assets, 28,000 members, and continue to evolve as we strive to provide a seamless experience for our members with an array of innovative, high-value products, 24/7 convenience, and exceptional service.
