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February 2024 by Lexi Sheridan
Terrible. They always say “ohh we can’t do that go to The corporate store at Sherwood” any time I go in or anyone else walks in, and it’s not a sale they say oh we can’t do that” “we don’t do that here” liars all they want is a sale. Just save your time and go a corporate store. They don’t want to help anyone that doesn’t help there pocket
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January 2024 by Andrew Whitehead
Phone store; nothing special. Staff friendly, about 90% up on how phones work/software. Lot of referrals to tech support which I find strange.
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January 2024 by ToXiC_
Terrible service, really bad
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January 2024 by Donna R
I called to ask if they had a certain phone and automatically ask if its a new line or upgrade, once i mention i wanted to order online and pick it up, gave me excuses saying the last one was sold!! Literally terrible, just because they aren’t going to make the sale and get their commission, they dont want to give it up the phone to a loyal customer. If i can give them negative stars I totally would
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November 2023 by Christine Amezquita
I wanted to share my experience here at T-mobile on Pacific Ave . Your employee Alex went above and beyond with his customer service. As I sat and chatted with other customers, he was working in between other customers as well. He’s a superstar there. Good job Alex with your A+ customer service. I will Definately be referring others to this location. Thank you!
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November 2023 by Weber Cooper
Very helpful and knowledgeable.
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September 2023 by Natalie C.
T-MOBILE stole 116 from my digital wallet without auth. and they did not even tell me - told them it was a felony and got my money refunded. They're now jamming me for 113. for something they cannot tell me - but they sent me to collections for it. I cannot get a straight answer from anyone there. Even their supervisor is clueless. We were always on AUTOPAY. So how does one get a bill when you're on AUTOPAY. Now they're shaking me down again. T-MOBILE - WORST COMPANY EVER - CHECK EVERY FINANCIAL TRANSACTION. If you're on AutoPay - make sure you check - they will take your money - they did it to me - just took it. I closed out our accounts 3/27/23 and ported over to Xfinity - yet somehow they kept an account open but put it in my name only when it was me and my husband before that - without any phone line, no services whatsoever - even Netflix was shut off end of March. So what services could they possibly be talking about? Theft of my money is what they did - I hate that service. They're real good at theft - it seems to be a company practice - considering how many times they've tried to steal money from me. It seems that they hire bad people almost exclusively. They are now trying to say that no I did not cancel until month end - and that there would be no refund of the AUTOPAY that drafted March 18 and we always pay ahead - not behind.
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July 2023 by Adrean Outlaw
Absolutely amazing staff. Very helpful very nice. Store is easy to find.
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April 2023 by Danilo mamaril2
Buy new phones fast serviceNo bla bla
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March 2023 by Micah Noelle
Wasn’t able to give a proper review via the T-Mobile website but this location is amazing Liz along with her managers are great they demonstrated how indestructible the iPhone is with the clear tech 21 case is with their personal iPhone and I was instantly sold! Was literally in and out with a new iPhone and great phone case!
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January 2023 by Thomas Russell
Great customer service love the home internet from T-Mobile
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August 2021 by Cisco Renteria
The faster t mobol service and efficiency of their Emplyes
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July 2021 by Miguel Andrade
It's a good store helpful staff
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August 2020 by Kayla L.
I got to the store 10 minutes before closing and told the employee who would not let me through the door that I am here to buy a phone it will not take long I already have it planned and ready to go she said hold on and went to the back for several minutes came back out and said they already shut down all the computers so they're refusing to service me.
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July 2020 by Pam P.
I am a senior and not familiar with my phone the people at T-Mobile Bianca and Ishmael at the Manteca store were so patient and kind. I would like to thank T-Mobile for having excellent experience worker that care it's important to me.
