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March 2024 by Amanda Cowles
This store is hit and miss. Kelly went above and beyond to make us feel comfortable and helped us find exactly what we were looking for without fear of judgement while also sticking to our budget. Marlo makes you feel like you’re a burden and like you’re being spied on from the moment you walk in the door, super uncomfortable! If Kelly isn’t there this store loses my business.
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March 2024 by Jessica Shipman
Went in to get help with a spicy toy purchase, I was hoping to see my regular girl working but only to here "She's no longer with us" The help was lack luster and not sure I'll be returning. Left feeling judge and honestly uncomfortable. Just not the same with out kelly.
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September 2023 by Andrew C.P.
Always greeted and given help when needed. Sometimes, it's hard to find smaller items. However, stock is rotated well and displayed correctly to plan o gram standard. Well done. HH approved. The card is from your Fresno location. Thanks.
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May 2023 by Rexell Bartolome
First time ever visiting an adult store and I was embarrassed at first, but a super nice worker there named Marlo helped me out. Very nice, answered the questions I had, as well as being informative about the items I had no idea that I needed to know about. Would visit again.
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May 2023 by Alex Jones
Great employees and so helpful but the management I think their name was Margo, seems like she is not interested in the store or products or customers. Also she was rude as i asked about some stuff but I gave 2 stars because the employees are way more helpful then management
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March 2023 by Katie CHAVEZ
Great employees and so helpful but the management I think their name was Margo, seems like she is not interested in the store or products or customers. Also she was rude as i asked about some stuff but I gave 2 stars because the employees are way more helpful the management
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November 2022 by James Walker
Theater is nice but kinda odd how some people get to stay all day without paying again. Maybe do a ticket check, they know who is always overstaying. Get that money from him just saying.
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August 2022 by Lewis Almaguer
Unfortunately all their sales are final. But there should be exceptions for faulty items, I spent over 40.00 on an item and they would not even both helping me out. And without hesitation threw out the no exchange no refund. . . . . . .
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June 2022 by JUGAADI PUNJAB
If you need help so call me on TikTok I m in near by @jugaadipunjab
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May 2022 by Renny M.
My experience inside the store was surprisingly amazing! I had a great talk with the man in charge for the night. Super energetic, and was willing to help me and my friend any possible way he could! I found a toy I liked and was so thrilled and excited, my friend was literally laughing and taking videos of me screaming while the man was cheering me on. Loved it LMAO. Now you may be wondering why I rated this store 2 stars. Well, I guess it's my fault that I didn't do my research properly. The toy I got was the AutoBlow 2+ XT. I was charged $230, and my stupid sense of mind thought that it was the same price as the one I saw on the website. Nope, I was wrong! The $200 model was actually the AutoBlow AI. The AutoBlow 2+ XT, the one I got, was $130 + $15 shipping on the official website. It's retail price was $180. I was charged almost $100 more for this item than if I'd bought it from the official website, and $50 more than the retail price. What the heck?! Why does the store charge so much more??? I felt ripped off, but I guess it's sort of my fault too that I didn't research. Still, the gap was way too large in my book... Before you buy something from this store, please make sure you do your research so that what you're getting is at a reasonable price. They do NOT allow any refunds. I'd go here for the DVDs if that interests you, they're like $4 each. And yes, I'm aware that if I left a 5 star review I'd get 5% off the next time I'd visit. No, that's not working on me LOL. In fact I may never visit this place again and instead do my shopping online.
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May 2022 by Luz C
Terrible experience. Rude management when I’d just walked out the door and needed to return my item. They won’t tell you all sales are final. I recommend seeing the items there then ordering directly from the vendor it’s much safer.
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May 2022 by Michael _2oh9
Best place ever great customer service ??
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April 2022 by Luz V.
Terrible experience. Rude management when I'd just walked out the door and needed to return my item. They won't tell you all sales are final. I recommend seeing the items there then ordering directly from the vendor it's much safer.
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April 2022 by Jason V.
Very exciting and clean place wish the arcades where working, staff is very knowledgeable and caring. Love the selections
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April 2022 by Mark Almaguer
Unfortunately all their sales are final. But there should be exceptions for faulty items, I spent over 40.00 on an item and they would not even both helping me out. And without hesitation threw out the no exchange no refund. . . . . . .
