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February 2024 by Phylicia M.
Beware that sales associates at this location are only concerned with meeting their quotas and not with customers needs. I went in this past Saturday to simply upgrade my phone and sales associate Don added 2 new lines to my account which I did not authorize. Due to the phone I wanted not being in stock, it was ordered and he added a case and screen protector to the order without my knowledge (I didn't find out until it was delivered). My new phone was on a completely new line and not an upgrade with my same number as it was supposed to be. If you don't want extra expenses added to your account without your permission make sure to avoid this location at all costs. Thankfully the wonderful associates at the Manteca location on Yosemite were able to help me fix things.
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February 2024 by Marcos Encarnación
Excelent service
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February 2024 by Nhia Lo
Told these guys i didnt want a new line to upgrade my phone, and they kept bringing up that i should get another line. I kept telling them no and they looked at me like i was stupid and rolled their eyes. Never coming here again, this is why I rather deal with the website than deal with a salesman.
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January 2024 by corey Hancock
Was helped by Dillon and he was awesome. Incredibly knowledgeable and extremely kind.
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January 2024 by Lorena
Teck was immediately supporting me with Jesse here at TMobile, thanks .
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January 2024 by Patricia Hopkins
I like teen mobile I'm looking up phones to purchase
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January 2024 by Torin Phit
Big thanks to Jesse and Don. Excellent service!
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January 2024 by Vannak Hout
This is a bad place to go. The employees is very bad not to trust . I have account in there with 6 lines . When I bought one new phone To replace my old phone they add 3mores lines into my account. They don't even tell me when they add 3more lines. .Don't go there. For star I give them 000000
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January 2024 by Adrian Dillon
Slow service. Wait half hour for a charger
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November 2023 by linsy Giron
I had been with Xfinity for years never did it cross my mind to switch. I came to this store with a friend. To my surprise a gentleman by the name of Elijah greeted me I must say he has great customer service skills. I got new phones home internet that works amazing better than Xfinity and I am saving a lot of money. Also Don the store manager was very helpful and very professional. I definitely recommend this store and you must ask for Elijah to help you he will give you are a great deal.
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November 2023 by Maribel Cordova
I came in to pick up my sons phone and ran into some issues with T-Mobile’s customer care service over the phone. Don made it right! He definitely made my whole day by helping me out with getting a new phone for my son! Definitely will be back because of this! Thank you Don and Shemia for such a great experience at your T-Mobile store!
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November 2023 by Shar Howard
Ive recently came in T-mobile a few weeks ago and the young lady Shemia, was such an amazing help! She upgraded my devices as what I wanted and also corrected the mistake on my bill the last person made. Keep up the good work ma’am, the store is lucky to have you and your beautiful smile ? thank you ??
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November 2023 by Daniela Ruiz
Jessie was so awesome and helpful!! He was tied up with a customer and still made sure to acknowledge me and helped me out as best as possible. Best tmobile experience 10/10
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November 2023 by Amanda Holbo
If you stop by, make sure Jesse helps you out! Made the whole process super chill, saved me $600, and caught an unnecessary app charge that had been added to my monthly bill. Super rad and friendly. 10/10 would go to him again. Chef's kiss.
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November 2023 by Juan Broviski
The one thing you get over here is excellent services from an excellent team! Thank you Don and Jesse for assisting my needs and making me feel prioritized! I’ll definitely be back in the future!
