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January 2024 by Perez Bertha
Customer service was not really good ?
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July 2023 by Roxanne Johnson
They brought me in for a same day emergency. The staff were kind and helpful. I'm thankful they were able to help my dog on a Sunday when most vets were closed. I will start taking both of my dogs here instead of the vet we were previously using.
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September 2022 by Sierra G.
We love Dr. Conlin! She's so kind and they're gentle with our babies. Great place for sure and reasonable pricing!
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August 2022 by K. S.
I've been bringing my kitty Henry to Sierra Vet since we moved to Stockton five years ago. Dr. Conlin and the vet techs are very professional and kind to Henry. Henry has quite a few health issues as he is a senior, and Dr. Conlin does all she can to give Henry the best care possible. We are very pleased with Sierra. We moved from the Bay Area so compared to the pricing there, Sierra's pricing is quite fair. Sierra has even worked Henry into the schedule the same day on an urgent basis when he has had a serious health issue. Normally they are booked out a week or two. They are convenient to get to and have lots of parking. The only negative thing I can say is that their metal benches in the waiting room are horribly hard and uncomfortable when you have to sit an hour or half hour in them. I always leave with a sore bum, but getting Henry treated is more important than fur parent's seating comfort. Definitely bring your pet here, and a cushion to sit on.
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August 2022 by Kristin K.
I've only written one other review for a business and it was a positive one! I'm definitely not one for taking the time to even write reviews, but I'm so bothered I had to. We've taken our pets to a different vet for years, but they are so booked out after losing their main veterinarian, we decided to give Sierra a try. Our dog had a litter of 6 puppies and they needed all their shots. The first experience we parked outside waiting a while (a car full of 6 puppies and my toddler in her car seat) puppies jumped over seat, scaring my daughter so I had to go in the back and open the door to help get situation in order.. well the puppies escaped the car.. 6 of them.. I panicked and just put them inside the vet and closed the door while I tried to gather other ones. The girl scolded me for so long while I'm running around, obviously I didn't mean to let them out in the parking lot. She sat their irritated and being so rude, scolding me, instead of actually helping me wrangle the puppies. She made me feel so d**** Just a mom trying with a toddler and 6 puppies doing the best I can! Second time for shots.. My father in law took them in his truck, might be easier.. we only had 4 puppies this time (others got homes) we thought the appointment was at 12:30, obviously an honest mistake since it was at 11:30. The lady told us rude when we got there. So, Understandably, we asked if we could still squeeze them in for their parvo shot, and she pulled her computer up and said "it SAYS clearly your appt is at 11:30, and it shows that you saw it".... SO RUDE!! We were aware the first time she said it :( .. there was nobody in parking lot or inside even waiting and she said they cannot take them (again we understood, we were just asking) I think she was more irritated than anything and that's why she couldn't squeeze them in. Regardless, we will just have to take our pups to another vet. Just honestly really rude people working here. We love our pups and life happens.. Sad that the girls working there have zero customer service and can be so openly rude to their customers. Hope whatever is causing them so much stress there, gets improved!
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June 2022 by Randy W.
The staff and doctors at Sierra Vet are so friendly and kind. You definitely get the sense that they all want what's best for your pet. I recently brought in our cat Graycie because she was having urinating issues. She was thoroughly checked over and tests were performed to rule out any life threatening conditions, then sent home with a treatment program. I also bring our Border collie, Lexi, to Sierra Vet for all of her needs. I highly recommend this establishment and its well trained staff 100%!
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June 2022 by Mikayla L.
I've been using Sierra vet for the past few years and have to say they handle everything with such professionalism and attention to detail. I trust them wholeheartedly with my babies! They even call back for a wellness check after your appointment to make sure your pet is doing okay. :)
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May 2022 by G C.
Have used Sierra Vet Hosp for several years now for two different cats. They've cared for my current middle-aged cat since I adopted her and always to a great job for her. This week I took her in for an exam and shot updates, and they were great with her, managed to keep calm and compliant despite her usually being pretty hesitant with people she doesn't know. I had to leave and return, so Dr Yao sat down with me to go over the results, she was thorough, cordial, very kind.
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December 2021 by john lopez
Always friendly. Takes very good care of my dog Ben and my dog Duncan. Out of all the Vets that I've visited in town, This has been the most caring and best veterinarian I've ever been to . The staff is always friendly. The building is clean. I feel like they really care about me and my dogs here. They have an on-site pharmacy which can fill meds that your pet may need and they also have an online pharmacy which you can order your meds from and have them delivered to your home.
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September 2021 by Marissa W.
Have been taking my animals here for years! Recently, customer service has tanked. They cancel appointments multiple times. Then by the time they get the pets in, they tell us the morning of that they need another shot and can not do it. Has happened three times now. You'd think after multiple contacts, asking if they are up to date and everything is good to go, to be told the morning of, is absolutely ridiculous. On top of that, never once an apology. So unprofessional and we will definitely be finding a new vet for all of our own, family, and friends animals.
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August 2021 by Lacy W.
My beloved cat has been a patient at Sierra for over a year. She's a healthy adult feline. But with any aging pet, I had questions about managing her weight and caring for her teeth. The staff at Sierra always took the time to explain choices in her diet and dental care. In all my appointments for her shots and wellness exams, she couldn't be in better care! I am grateful for their commitment, personally and professionally, in taking care of my fur baby!
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July 2021 by Tina Joe R.
Was turned away this morning because they don't have a vet till after 8. Was told they didn't know why there's no vets from 6am until after 8 or 10AM, and I just needed to wait. This is so far wrong, cold blooded people. No one who actually cared and advertised as caring about families and pets and emergency services would turn away a sick pet and her 9 year old human! Basically said take her home and watch her die because she chose the wrong time of day to get sick!
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June 2021 by Barrett S.
Been taking my kitty to this Vet for over 16 yrs. and when an urgent appointment @ 7:00 am is needed that day for a follow up check from the Emergency Vet at All Creatures earlier that morning (midnight to 2:00 am) for Blood in the Urine & history of Kidney Issues this Clinic/Hospital would not see him & was referred to another Vet. Sierra Vet Clinic & Hospital is no longer practicing as such. WTF???? All his records are here!!!! Unfortunately, due to high turnover of staff/vets/lack of customer service & request of Office Manager due to poor communication, a new office was located. My best to Dr. Cleary, may you continue to enjoy your job (you're a shining star in a dark night).
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May 2021 by Michele P.
I am so disappointed with this office. I have been using them for over 30 years. I've had several dogs and have used their birding grooming and vet services. I had a very ill dog and they would not let me bring him in. stating they only have one vet and we're booked. I had to take him to a unknown office and had to have him put down by a stranger. I will never bring another pet here.
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April 2021 by Christy C.
Sierra Veterinary Hospital is an excellent place to bring your dog or cat. The veterinarians are very thorough, treat the dogs and the owners with care and professionalism. I have been bringing my pets there for many years and am confident in the high quality of expertise in making sure my pets are getting the best care. It will be nice to once again have an office to sit in once this covid emergency is over. I enjoy talking to the other pet owners who have great stories about their pets.
