Pool's Moving & Storage is a first-class operation that receives many positive reviews. Customers describe facing cross-country moves with trepidation, but found the experience with this company to be amazing, perfect, and easier than expected. A key linchpin of the service is Abby in the office, who is consistently mentioned. She is described as cheerful, patient, very responsive, professional, and detailed. She provides honest and sound advice, coordinates everything including pricing and timing, and answers questions even on weekends. The moving crews on both the loading and unloading ends are outstanding, amazing, fast, efficient, and careful. They are experienced, competent, pleasant gentlemen who work nonstop. Customers report no damage or missing items, with delivery often beating promised times by days. The auto transport service also goes perfectly. The company honors all its quotes with no downside surprises. While noted as not cheap and an expensive service, customers feel the company is worth every penny. The quality of service is high across the board, making a stressful process smooth. Customers cannot recommend the company enough and would definitely use it again.
Talked to Abby Cade. She was very responsive and professional. Detailed when giving me a quote too. While I ended up not picking any professional mover (decided to sell my stuff and UPS/check in luggage essentials, it was overall a very good experience.
March 2019
We used Pool's for our move. They managed everything from A-Z even packed my dishes. I don't think anyone likes to move but Pool's take's the hassle out of moving. They were very professional and I would recommend them to everyone!
