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June 2024 by Bryan D.
Conveniently located has everything I need and get 80¢ coupon that doesn't expire for turning in used oil.
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June 2024 by Leilani R
I bought a cabin air filter from Eddie at the Stockton, CA, Pacific Ave location today thinking I could easily replace it myself. Unfortunately the filter was located in a very awkward position underneath the glove box towards the back. I was able to successfully take it out but after struggling with it for 30 minutes I still could not get the new one completely back in. I hesitated to bother anyone but I had no other option but to go back in the store to see if someone could help me and luckily Eddie agreed. He literally had to lay down on the floor board on his back to see where the filter was (something I could not do) and after a minute or so he popped it back in. I helped him off of the floor and thanked him for going above and beyond to help me because I know he didn’t have to. I really appreciate what he did and he was so nice and pleasant about it. Eddie is a total rockstar!!! ⭐️⭐️⭐️⭐️⭐️
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June 2024 by Joe
Ordered a part drove two hours too get there , to be told that it was lost Now I wasted the day .
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June 2024 by Maynor Juarez
I like it, they always take good care of you
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June 2024 by Michael
Went to get my battery tested turned out the battery was no good thanks to Andy helping me out and got me a new battery and I'm back in traffic thanks O'Reilly great customer service.
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May 2024 by Joe Aue
Very help looking for a part over a year they found it for me
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May 2024 by Alliyah Smith
Hunter at the Pacific Ave location deserves a huge shout out! He had excellent customer service and was so kind and helpful:)
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April 2024 by Jeff Patchen
In this age of many people buying on-line, I appreciate the availability to buy locally at O'Reilly Auto Parts. Parts quality has always been good, and most parts are in-stock. Ordered parts are usually available in a few hours. Thanks O'Reilly!
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March 2024 by chris T.
I very much appreciated the outstanding service I had with (the younger) Andy. I came in for a new battery for my 2015 Lexus. He took care of everything. He was very helpful & knowledgeable. Excellent service!!
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February 2024 by D V.
I was at another store to purchase a headlight and since I had such a great experience at the last O'Reilly I thought I should take my business back to a local one near me. 2 thumbs down for service. When I asked him if he could install it, he said he "would take a look but no promises" I should have known that moment. He came out and looked and fiddled farted around with the compartment-acted like it was very foreign to him and said "nope. Sorry. Maybe the car wash across the street can help" Are you freakin kidding me??? It only took the kid at who helped me at the Galt location 5 minutes to do it about a month ago. Andy, the (non) service boy, said they "well we are not supposed to do that" Let me tell you, in that moment, I wanted to go in and just get my money back and visit the nice (and helpful) folks at the Galt location. Then I come on here and see ratings on how helpful "Joey" was installing things for customers and what-not. Guess he's "not supposed to be doing that either?" My recommendation would be to go somewhere else if you are looking for a helpful hand and Joey isn't there to help. I drive a 2013 Chevy impala. C'mon man... there wasn't even anyone else in the store... not It's not like they were super busy and he didn't have the time... I'm not exaggerating... there LITERALLY was no one else in the store except for one other service guy. Sucky service. Oh and I forgot to mention, Andy signed me up for some rewards things that I did not ask for or even want. But that probably is something to bump up his "customer service rating within the company" No bueno. I call "o rewards" and had myself removed (because now I am receiving texts!) but the dude who answered the phone didn't query my complaint about why I wanted to be removed. Again... sucky service.
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February 2024 by Maria Sison
Awesome service Alex is very nice and very knowledgeable and helpful thank you very much for your time and patience you are an awesome person this an update from February 4 2024
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January 2024 by dennis Dickinson
Helpful
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January 2024 by Victoria D.
Joey was a great help! My friends and I didn't know how to change windshield wipers on a rainy day and he happily came to help!
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November 2023 by Scott Simoncic
Had the part in stock (odd part too) and it worked perfectly. Great service, professional and prompt.
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November 2023 by Armando Perez
Good price on auto parts
