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September 2023 by Jay C.
Everyone here is great. Very funny & kind workers. Get all my school supplies and prints done here. 10/10 :)
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June 2023 by Krystle G.
I've had a business account since 2018. They closed my card and never sent me a replacement even my account is still open so I can't use it... I've made multiple requests and still no card replacement. I needed to do a color copy job which they advertise at $0.62. I placed $100 on a store gift card to perform the print job. The printer would not allow transaction. Store management stated prices are $0.65 plus taxes. I asked to void out the gift card transaction and they said they cannot void gift cards. So I began print job which will not satisfy my job requirement. Printer jammed and would not restart the job where it left off so i had to count the copies by hand to tell them how many more I needed.
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June 2023 by Ea R.
Recent online purchase for so called "same day" printing is false advertisement! I called this place to order business cards my promised time was not promised.I was told it would be the next day or 2 there's nothing they can do about it ?!?! I asked for a refund, was put on hold for more then 15-20 minutes then they disconnected. Called again to speak to a store manager, again on hold 15+minutes never did get to talk to anyone after. Missed my opportunity of sharing cards out because of a promised time not followed through DO NOT WASTE YOUR MONEY ON SO CALLED SAME DAY BULL Sht! Office Depot needs to get more non-lazy ass working people or more help there instead of long BS. Hope you have a better experience than I had.
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January 2023 by Nito E.
Today I went in to pick up a cardboard box and heavy duty tape to ship a painting tomorrow. I came in and wasn't greeted. I think things changed from when I worked there years ago because we had to greet people and ask what they came in for in order to hand them off to the next person working the department where they needed something from. Anyway, I noticed the cardboard boxes and I saw the pictures on them all. I rang up for $35 for the 2 items. What the hell?!? I was told to take my card out and the employee told me the one box cost $25. A manager told her it's a set of 5. I asked three employees to come with me to see all of the loose boxes and the price for $8.99. The employee saw this and then told the manager; he didn't care and said $25 for the box. Talk about bad customer service, right? I told them that I wouldn't be buying either but instead I would be writing a bad review and buying elsewhere.On my way to the door, I noticed an employee in a white shirt and I asked if he was a manager. Thomas told me that he was the general manager. I went over the issue with him and showed him the section. In all of the loose boxes, we found a set of 5 but no price other than the $8.99. I agreed that I saw the 5 now and Thomas said he would give me the deal on the one box. Talk about good customer service! Thank you Thomas! I'll be continuing to buy items from this office Depot in the future.
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November 2022 by Chris W.
I ran into the store to buy a few items. When I returned to my car I realized I locked my keys in it. I went back into the store with a dead phone and couldn't cal AAA. TJ went above and beyond to make sure I was taken care of and let me use his personal charger to call for help.
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October 2022 by Eileen G.
I would give this store zero stars if I could. Today, I was at the Stockton, CA location on March Ln. and was kicked out of the store at around 12:55 pm. According to the white male who asked me to leave, I was here yesterday, when in fact I WAS NOT. I am a clinical mental health therapist across the street with a masters degree from USC. I am also an Asian female. I feel embarrassed and discriminated against! I have no idea what happened yesterday with possibly another Asian female, but I was just going in to look at supplies for my office. I'm sitting in the parking lot, shaking, because nothing like this has ever happened to me before.
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September 2022 by Matthew T.
This place has the slowest workers! Need more staff in the faxing/printing area. People don't know how to multitask. Waiting in line for over an hour. At least put chairs out for people to sit on while waiting in a long ass line. Workers don't even apologize for the slow service either. Either hire more people or train your limited current staff how to multitask & to pick up the pace!
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September 2022 by Matt S.
Last night I needed two posters & a few copies made. Was 20min until closing, not only was the copy center staff super friendly ... they were fast & friendly!!! Yes, great service. Wouldn't hesitate to recommend these hard workers. Gave them BIG kuddos for their work. Very reasonable prices. However in a pinch, don't forget they have great online coupons too.
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May 2022 by Natalie K.
I made a rack card on Canva for my small business. It gave me the option to pick up at FedEx. So when picking those up I asked about the pdf I created for a 5x7 card for a memorial that I needed to print. She said it had to go through Canva. But there was only the option to have it shipped to me. (I can't wait for that) Then she said I could send the PDF to them but it would be double the price than going through Canva, which would be $160 for 40 double sided 5x7 cards. I left!Went to OFFICE DEPOT (just down a few doors) and talked to LYRELL in the print/copy department. He is so knowledgeable and patient! I sent the PDF to their email and within minutes he was working on it. I noticed some markings on one of the sides of the card when it was on their large monitor (my fault, new Canva user) HE FIXED IT! As he was doing his thing on the computer to get it ready for printing he was explaining everything. I wasn't sure if I wanted matte or gloss so he did one of each so I could choose! Went with matte and they look amazing! I am soo happy with them! And it cost less than half the price as that other place!I will definitely go back to OFFICE DEPOT for all other printing I might need!!BEST! CUSTOMER! SERVICE! EVER!! THANK YOU SO MUCH, LYRELL!!!
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January 2022 by Ben Faukner
Bunch of unintelligent people work here. 3 people working the photo center. None know how to answer the phone or print a poster. What a joke.
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January 2022 by T Weems
Found VSPink gift card here that Target next door did not have so I did not have to drive as far to find it.
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December 2021 by Marian H.
I came in the store looking for 2 items, but was very dussappointed. Didnt have either item, but thats not the reason for2 stars. No employees were willing to help me or offer me any help. No one even greeted me at the door. I probably won't be back.
