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October 2023 by Leanne D.
There's a reason why my family and I have been going to Morgan for years. Their customer service is amazing! My car needed a few parts that they didn't have which meant that they would need to keep my car until the next day. I was a little concerned because I really needed my car for work. But here comes Kourtney to the rescue! She was able to get me a rental car immediately after getting the news about my car. I was already stressed out about other things but Kourtney was such a big help in communicating everything to me and assured me that it would be finished the next day. Thanks so much for your help Kourtney, Brett, and everyone else at Morgan! I will definitely be back when my car is sick again lol!
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October 2023 by Jan Klevan
I was going through a difficult time in my life. Michael and Kortney were understanding and compassionate. Their attitude really helped. Morgan did an outstanding job of going through my car thoroughly and making some reasonable recommendations. The service is excellent!
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October 2023 by Jan K.
Morgan came through for me at a very difficult time in my life. Their professionalism is excellent and they were able to get me in for a service the next day! Kortney and Mike were understanding, friendly and compassionate.The service was excellent and of great value-my car is so much happier. They checked it over and made reasonable suggestions for upcoming services such as coolant levels, as well as future tire and brake services. Its these little details that earn them 5 stars!!! Many thanks to Morgan Automotive.
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September 2023 by Tina New
This place is a rip off!!!!! Took my car in 3 times … after the first time the car seemed to be fine then the brakes gave out the day after … the car was in the shop for over a month! Then I get it back and now the check engine light is on …. The man says to bring it in it will only take 15min. Then when I go to take it in he tries saying I need to pay for it. This company takes advantage of their customers and seem to create new issues that the customer ends up having to pay for . I will be contacting BAR on this company along with two other people that have had the same issues .
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September 2023 by Patricia S.
You will get excellent and knowledgeable service here.. they swapped out the transmission for me that It have a defect from manufacture.Courtney is the one you will want to deal with, all ways cheerful. She the best.
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August 2023 by Asian N.
Morgan automotive repair is an amazing mechanic shop and their staff is very informative and knowledgeable. Found all the problems in my vehicle and fixed what I needed fixed. The technician kourtney was up to date with me on how my vehicle was progressing and explained in detail what was wrong and what needed fixing and the cost. I will definitely be going back when my vehicle needs to be service.
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July 2023 by Micro Phone
We have been bringing our vehicles here for some time and the time spend explaining what needs to be done is like no other. They let us know all the issues they see that need to be addressed. We have had to spread some of the repairs out over time in order to fit into our budget. They understand and recommend what needs to be done first and what we can hold off on without pressure to get it all done at one time. They are friendly, knowledgeable and speak in terms we can understand. They have given us estimates in a very timely manner and at competitive prices.
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June 2023 by Heather Cameron
Awesome staff! Very knowledgeable. Fair prices for the exceptional work they do.
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April 2023 by BJ M.
Morgan had my car for two months due to a break in. No communication on what was going on with my car or anything. Between them and Certified Collision I'm the one who had to keep calling about what was going on with my car every time I called I would get the runaround and they would say the part was faulty and that took three times and then when I kept calling they kept telling me I had to refer back to Certified Collision so I will never ever go back here for anything
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December 2022 by kano b
What can I say, Brett knows his stuff. He and the team went beyond expectations and have really great results. Had a new engine put in and I couldn't be happier. Engine bay is nice and clean with everything new! It's hard to find quality shops with people who know what they're doing, and have honest prices.
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December 2022 by Zavon B
What can I say, Brett knows his stuff. He and the team went beyond expectations and have really great results. Had a new engine put in and I couldn't be happier. Engine bay is nice and clean with everything new! It's hard to find quality shops with people who know what they're doing, and have honest prices.
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November 2022 by Sana K.
Found this shop through AAA Approved Auto Repair. Spoke with Courtney in need of a second opinion/rough estimate over the phone. She was a huge help over the phone and took 15 minutes of time to thoroughly explain and corroborate what the dealership in town was doing a poor job explaining. Her scheduling also seemed to be very flexible. This was my first interaction with this shop and the fact she was so helpful when she did not have my business yet is such a great sign. We will definitely be thinking of Morgan Automotive Repair next time any of our vehicles is in need of work.
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September 2022 by Jasmine M.
About two years ago i had an oil leak that made my serpentine belt slip off the pullys on my way home from work which caused my battery to die. I took my car to morgan automotive and was told they needed a new battery before they could do anything, so i went to chase and got one and brought it to them. Two days ago my battery was showing signs of dying so i took it out to charge it, to my dismay the date on the battery was 2013. The mechanic charged my battery and kept my new one. And this wasnt the first time they have done me like that. Once they charged me $65 for fuel injector o-rings when they never replaced them. When I confronted them about it the guy tried to measure the wear on them to show me they were new. When i asked if they got them from ford and was told no, I then asked well why are the new ones the same color as the oem? Thats when they said they would give me new o-rings to put on myself. I should have made a formal complaint and didnt but I'll never go back and I would recommend anyone that uses them to ask for your old parts to make sure they did all the work they charged you for.
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July 2022 by Bertha Crisp
My car repair was done in a timely manner.The customer service was great.
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April 2022 by Amy T.
I cannot emphasize how awesome this place is. They tell you exactly what's going on, and exactly what it takes to fix something. They're very honest, and even take the time to do things like researching whether a warranty is still valid even though they are not the dealership. Courtney was just so great to work with, and Brett was really nice too. I feel like I have found the right mechanic for sure!
